Healthy Directions (www.healthydirections.com) has a 4.3 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
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Diana Maag · 3 reviews · Experienced 2026-07-21 ·
★★★★★
The products are good, service not so much.
The products are good, the customer service is messed up. Initially I ordered the OccuGold trial back in Feb 2026. I liked the product and it's helped with my vision blurriness and night issues.
My husband also wanted to try the product but I didn't want to have him order under my email since I didn't want his payment information saved with my account. We ordered a trial order for him under his pay and email account in early March 2026. He didn't think the product helped at all so we asked for his account to be cancelled.
In the meantime, I placed a Refill & Save order on my account (or so I thought), somehow it ended up tied to his account. We called and the customer service rep walked me through changing the account email to my email. In doing so, it's screwed up my account and now I can't see my Order History nor my Refill & Save subscriptions. Today, a different customer service agent said there's no way to clear this up. I've worked customer service in the past and unless the agent just doesn't want to fix it, there's always been a way to move the data from one account to the correct account. Apparently, they choose not to.
Reply from Healthy Directions2026-07-22
Thank you for bringing this to our attention and we’re sorry to hear that you didn’t have a great experience with our service. We strive for top notch customer service, and this falls short of our expectations. If you would be so kind as to contact us at [email protected] or 1-888-349-0397 regarding this experience, we would like the opportunity to make this right.
Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience with our website. Your satisfaction is our priority and thank you for being a Healthy Directions customer!
Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience ordering on our website and are pleased with our product selection. Your satisfaction is our priority and thank you for being a Healthy Directions customer!
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Don · 2 reviews · Verified · Experienced 2026-07-14 ·
★★★★★
Watch those prices!!
Pricing changes when you leave their site and come back. It will increase by $15-20 a bottle sometimes. You need to clear your cache or reboot your phone. This causes a total increase of $100-150 in prices for a complete order if you don’t watch. They like to raise the prices up and then you think you’re getting a good deal at 50% off. It’s a racket they use for business, I get it. A watchful consumer is needed when purchasing supplements.
Reply from Healthy Directions2026-07-17
We sincerely apologize for the inconvenience you experienced using our coupons. We will send this feedback over to our marketing team. In the meantime, if you have any further questions or concerns regarding coupons, please email us at [email protected] or call us at 1-888-349-0397.
Once again love these products but am so over the prices from one time purchase to refill and ship. I prefer to order as I need them and decide when to buy. I also stopped all of their mailings which came every week with no price change unless you refill and ship. Because of product quality I will continue to order them.
Reply from Healthy Directions2026-07-17
Thank you for bringing this to our attention and I am sorry to hear that you were unhappy with your experience. We sincerely apologize for the inconvenience this may have caused. Any product that is newly enrolled in a Refill & Save subscription is considered a new program and is subject to the offer terms at that time. We have various types of offers throughout the year and your subscription price is determined based on the offer you responded on at the time you started that particular subscription. We are always willing to work with our customers should they see a better offer and price match their subscription. But unless you make us aware that the price you are paying is higher than another offer you have received, there is no way for us to know that. We are happy to offer you a competitive price should you want to continue with that product. If you have any questions or other concerns regarding our Refill & Save program, please email us at [email protected] or call us at 1-800-665-9737 and our dedicated team will be more than happy to assist.
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Chaka Lewis · 2 reviews · Experienced 2026-06-17 ·
★★★★★
Shady Customer Service
They charged me for a product that I had already cancelled. They are also are witholding my money. I called and they claimed that it was a hold and they asked me to prove that it was a charge, and I did that. Up to this day they still haven’t sent me my refund. Don’t do business with this place because they are scammers and liars of the worst kind. All this happened as of June 17th os 2026. Rachel, Nancy and Carlos all should be dired for conducting business in this way. Nasty people
Reply from Healthy Directions2026-07-14
Thank you for bringing this to our attention and we’re sorry to hear that you didn’t have a great experience with our service. We strive for top notch customer service, and this falls short of our expectations. If you would be so kind as to contact us at [email protected] or 1-888-349-0397 regarding this experience, we would like the opportunity to make this right.
Magnesium (as magnesium oxide)
Magnesium (as oxide, asorbate)
They market “premium ingredients,” but the magnesium in both products I use is magnesium oxide (one is listed as magnesium (oxide, ascorbate), the other as magnesium oxide. Oxide is generally considered a lower-absorption magnesium form than options like citrate or glycinate, so I wouldn’t call the magnesium here truly “premium,”
Reply from Healthy Directions2026-07-13
Thank you for bringing this to our attention and we appreciate your feedback. For any further questions or concerns regarding this, please feel free to contact us at [email protected] or 1-888-349-0397 and we will be more than happy to assist.
Healthy directions has kept me healthy and strong throughout the years. I really appreciate the great products that are available. Thank you for your effort and always good service.
Reply from Healthy Directions2026-07-13
Thank you for taking the time to leave us a great review! We are happy to hear you are pleased with our products. Your satisfaction is our priority and thank you for being a Healthy Directions customer!
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Gary · 1 review · Verified · Experienced 2026-07-09 ·
★★★★★
All Dr. Stephen Sinatra products seem good.
All Dr. Stephen Sinatras products seem to be Very good and work Very well for me.
I have been using these products (Heart Healthy Multivitamins for Men and Omega Q Plus Max) for a long time now.
Reply from Healthy Directions2026-07-13
Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience regarding your upgrade. Your satisfaction is our priority and thank you for being a Healthy Directions customer!
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Christy G. · 3 reviews · Experienced 2026-07-02 ·
★★★★★
NOT A HEALTHY DIRECTION
I had never heard of this site until they hacked my PayPal account & charged my account $81.
Don't even know what the product is. I assume it's for whatever they stole the $81. for
This is NOT a healthy direction for them! 👎
Reply from Healthy Directions2026-07-13
We apologize for any confusion regarding one of our offers. For clarification, if you take advantage of our trial offer, you will receive a 14-day trial size bottle of our product for just the cost of shipping and processing when you sign up for our popular subscription program.
To ensure you don't go a day without your product, we will automatically send you a full month's supply 18 days after your subscription has been activated. You may cancel before day 18 for no additional charges. You must agree to the billing terms prior to submitting your order. We also provide these terms in your order confirmation email.
We hope this clarifies any confusion. If you have any other questions regarding this, please feel free to reach out to contact us at [email protected] or 1-888-349-0397.
Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience ordering on our website and are pleased with our product selection. Your satisfaction is our priority and thank you for being a Healthy Directions customer!
P
Peter · 2 reviews · Verified · Experienced 2026-07-03 ·
★★★★★
Healthy Directions - healthy mind and healthy body!products…
I have used Healthy Directions products for many years especially the Omega Series which has and remains beneficial to my health - running long distance is my exercise escape. It is one thing to have good products; it is an icing on the cake to have customers support when the need arises. Ceasar, was awesome today!
Reply from Healthy Directions2026-07-07
Thank you for taking the time to leave us a great review! Your satisfaction is our priority and thank you for being a Healthy Directions customer!
Have great products, but their promotions use a "semi-bait and switch" method to lure one into doing "send every so many months". This is not right and is taking advantage of elderly (myself) customers. Bait with low prices then up price IF one does not agree to sending every so many months. You should be ASHAMED.
Reply from Healthy Directions2026-07-07
We apologize for any confusion regarding one of our offers. For clarification, if you take advantage of our trial offer, you will receive a 14-day trial size bottle of our product for just the cost of shipping and processing when you sign up for our popular subscription program.
To ensure you don't go a day without your product, we will automatically send you a full month's supply 18 days after your subscription has been activated. You may cancel before day 18 for no additional charges. You must agree to the billing terms prior to submitting your order. We also provide these terms in your order confirmation email.
We hope this clarifies any confusion. If you have any other questions regarding this, please feel free to reach out to contact us at [email protected] or 1-888-349-0397.
The prices could be better and the on line ordering sit could be less confusing.
Reply from Healthy Directions2026-07-03
Thank you for bringing this to our attention and we appreciate your feedback. We are always looking into ways to innovate and improve our website and shopping experience. On our website under the "Supplements" menu, we do provide the ability to filter our product catalog by our different health categories. Also, at the top of the page next to our logo, we do have a menu option to sort products by doctors under "Our Experts". Under each doctor, there is also an option to shop by that doctor's catalog. We hope that helps improve your shopping experience with us and we appreciate you being a loyal Healthy Directions customer!
My eyesight has improved since I began taking Vision Essentials Ultra. I no longer have the beginnings of macular degeneration.
Reply from Healthy Directions2026-07-03
Thank you for taking the time to leave us a great review! We are happy to hear you are pleased with our products. Your satisfaction is our priority and thank you for being a Healthy Directions customer!
