About Healthymale.comTo Order by Phone Call: 1-800-819-6337Established 1999 - Over 2 Million Customers ServedFounded by Kyle Rao as part of Secure Medical, Healthymale.com began as a men's health platform focused on weight loss, exercise, and nutrition. We've since evolved into a leading telemedicine provider serving over 2 million customers with 6+ million prescriptions dispensed.Our ServicesWe specialize in prescription solutions for:Erectile Dysfunction Premature EjaculationSexual WellnessWomen's Health ProductsHair Loss TreatmentWeight ManagementMale EnhancementWhy Choose UsExperience: 25+ years as telemedicine pioneersQuality: 5-star Trustpilot reviews and board-certified doctorsConvenience: Super-fast delivery and same-day pickup optionsValue: Competitive prices on quality prescription medicationsService: Industry-leading customer supportOur MissionWe use technology to connect patients, doctors, and pharmacists seamlessly, making healthcare accessible and affordable for men and women ages 21-75. Our proven process and commitment to customer satisfaction have established us as industry leaders in telemedicine.Experience the difference - we guarantee you won't be disappointed.
Written by the business, not verified by us.HealthyMale (www.healthymale.com) has a 4.6 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing online orders is exceptionally fast, completely seamless, and entirely hassle-free. Consumers truly appreciate the incredibly helpful and professional customer service representatives who make medical consultations straightforward and very comfortable. Users often highlight that medical interviews and health discussions are handled quickly and efficiently by knowledgeable staff members who provide clear explanations. Some reviewers were not happy with occasional order delays, tracking problems, or frustrating difficulties with handling cancellations. A few people also noted receiving unwanted extra items or experiencing communication hurdles when trying to reach support staff.
Auto-generated from all reviews of this business. For reference only.Healthy Male makes it very easy to order, pay, and receive their products. Trusting in the company also is very important.
Hello Bill, We concur, trustworthiness is worth it's weight in gold. Thank you for your feedback.
Great customer service they handle your needs and make it right
Hey Bryant, Keep the positive feedback coming. It let's us know we're doing things well, and we loke the compliments.
I never have a problem with the order. I appreciate y’all being online so I can order things that I need.
Hey Cedric, We'll always be here for your needs!
We're snappy dressers, too!
This arrived very fast. And it works. Nuff said.
Gotcha... and thanks.
Had a very unfortunate interaction with their customer service via chat. So unless you want to be talked down to and/or shamed… (some people might be into that I guess)… I’d stay away from these jerks. When was my last order shipped out? 02:18 PM What is your email? 02:18 PM You'd think you could include this information in the "order history" 02:19 PM Please call our shipping department tomorrow, 1-800-990-9681 ext460. We may need to reship your order 02:19PM What? Why? I feel like I'm contacting you now... 02:20 PM The order doesnt appear to have been picked up from the pharmacy There is nothing we can do for you today. Call the shipping department 02:21 PM Why does it say it was shipped? 02:21 PM Most likely they will just reship 02:21 PM Most likely? 02:21 PM Yes. After it is determined this shipment wasnt shipped they will reship 02:22 PM I’m sorry sir but your answer is for me to call someone else?… tomorrow? 02:22 PM My answer is to call the department that can help you. They arent open on the weekends 02:22 PM We dont ship on the weekends. USPS isnt open to discuss this on Sundays. 02:24 PM Kinda seems like something that customer service could handle for me. Of course actually shipping the product should have been the kind of thing that you’d be able to handle as well. 02:24 PM HERES WHERE IT GETS GOOD Sorry you feel that way. You are entitled to your opinion. Please, try not to be rude when you call back 02:24 PM Did you have any additional questions? 02:25 PM Oh have I upset you by wishing I had received the product I've paid for? 02:25PM Was this a compliment? 02:25 PM I just like to receive things I pay for on time… and if they don’t I like to be able to speak with a person who can help… I'm just a fussy old grump that way 02:25 PM Dont have to convince me 02:26 PM Cool. 02:27 PM Try to have a better rest of your day. And dont fret, we will get your erection medication just as soon as we can. 02:27 PM
NOTE: Request sent to Trustpilot for more information. We cannot verify that this is a factual customer experience. UPDATE: "Customer" did not respond within time alotted. Review has escalated to Flagged. UPDATE: Trustpilot is allowing this to remain in place because their AI enhanced screening protocol deems it "could" have happened. We have interviewed our CSRs internallly and found that it probably did not occur. We apologize if this appears drawn out, but that is why there are checks and balances in place, to be utilized. We look forward to assisting our customers with patience and dignity in all of your transactions, thank you all.
Do not trust these guys with CC info
Hello, You felt compelled to leave to leave 2 bad reviews, this applies to both. According to usps.com tracking: Package #1 Your item was delivered in or at the mailbox at 8:39 am on May 1, 2025. Package #2 Your item was delivered in or at the mailbox at 8:41 am on May 2, 2025. To have a conversation, call directly at 1-800-990-9681 x777
I got great information from all people involved awesome job!!!
Thank you, We graciously accept your kudos!
HealthyMale has truly transformed my fitness journey! The personalized plans are spot-on, and the support is fantastic. I feel healthier than ever!
That's awesome! We're glad to be along on your journey to a better you!
The efficient and discrete way it was handled
Hello Marvin, We pride ourselves on the attention we give to our customer's needs. We're happpy to hear of it effectiveness it's having with our customers. Thank you for the feedback.
Hello Obediah, Thank you for your very positive feedback.
Very fast order and courteous customer service. Thank you.
Hello Wilfredo, You are welcome!
My only problem is you send me emails in text messages I go to order it and it gets stuck at the address page. So I eventually give up go back to the text or email. And then that promo code is no longer valid because the Linq already took us there. And then your sale gets aborted and I wait until you send me something else. Yes it happens a lot of the time.
Hello J.B., Please call us at 1-800-990-9681 when this occurs. We can help you get the best discount available. Thank you.
Hello Kurt, We want to make sure that all your needs are met, and questons answered. Thank you.
Good products, good service and a great support
Right on, Right on, Right on!
The upgrade to a larger quantity at a cheaper price and they upgraded to FedEx for shipping at no additional charge. Very pleased.
We're please that youre pleased. Thank you for taking th time to leave us your feedback, Steve,
Easy to refill, quick and simple. Fast shipping
Hello David, Thanks for your feedback, tell a friend.
I ordered on Friday and it was promised delivered on Saturday and never received my package and it’s still Sunday
Hello Raymond, You placed your order too close to the shipping deadline. Your order was shipped on Monday, 3/10 and arrived FedEx Overnight Tuesday, 3/11 at 10:52a Your account has been credited for the difference in shipping cost.
Thank you for taking the time to give us your feedback, Charlie.
Thank you for your feedback.
199 reviews matching
