Roses arrived heathy as always
Roses arrived heathy as always. The quality is undoubtedly good from Heirloom rose. My top choice for building a rose garden
About Heirloom Roses
Data updated- Website
- www.heirloomroses.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 13 reviews
- Replies to negative
- 95% (20/21)
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Is Heirloom Roses legit?
Heirloom Roses (www.heirloomroses.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Rose arrived very healthy and looks great!
Rose arrived very healthy and looks great. I planted the rose according to instructions that were detailed and complete. Can't wait for spring!
Your usual perfection!
Your usual perfection! Happy Holidays to everyone at Heirloom, the finest source of first class roses in the USA. And I know, because I have 200 of them after 50 years of growing at my home. Dr Antony J Lepire Berkeley, California
Reply from Heirloom Roses2023-12-19
Happy holidays!!!!
this is second time I bought same roses…
this is second time I bought same roses from you. I love your roses. I have a question, the first time I bought two roses, one has been blooming beautifully, but other one never produced any flowers. what I should care for it? any tip and trick? thanks!
My rose was delivered on time and in…
My rose was delivered on time and in good planting shape. Can't wait for the first blooms! I can't remember what the actual date of receipt was, but I remember thinking at the time "right on time".
Great Shipping!
Roses came organized and taken care of in transit! Excited to see these bloom soon!
Roses and shipment great. Correspondence?
The roses were received on time and in good condition. However, I sent an email about a future purchase and have not yet gotten a response. Maybe one is still coming :)
Last minute order
The order arrived sooner than I expected, all in great condition. Rose is planted and waiting for Spring!
Fast delivery and well packed.
The roses were very small, virtually leafless and one had a broken branch...
The roses were very small and almost completely void of any leaves, which was quite disappointing. One of the rose bushes came with a branch broken off completely. The broken branch was inside the box-rough packaging by someone. Instead of taking the broken one out and replacing it-they just shipped it to me! I live in Arizona and it has been in the 70s during the day in November and December thus far so no "pruning" was required to my area. It would have been nice to see leaves because even though it is December, roses will still grow here with the warm days. In fact, my rose bushes from Lowes are profusely blooming right now. For the price I paid, I expected much larger and full rose bushes with leaves. I am always pleased with the quality of roses from Home Depot and Lowes, but not so much from Heirloom Roses. On a positive note, the branches on the Heirloom Rose bushes are green. I just hope they sprout in the spring. I ordered (9) different bushes. Let this be a lesson to me and others... don't go crazy and order a lot from a company you have never worked with and haven't seen the product quality from. I spent almost $400 on (9) bushes to create a new rose plot and won't know if my investment was worth it for about 4 months.
Reply from Heirloom Roses2023-12-13
Thank you so much for sharing feedback! Heirloom Roses does intentionally defoliate your roses before shipping, to help them retain moisture while in transit. Also, you can expect roses from our area to be semi-dormant to dormant during this time of year. It sounds like one of your roses may have been damaged during the trip, but in most cases you can trim off the broken cane. If you feel your rose was severely damaged, please reach out with photos to our Customer Care team at HeirloomRoses.com and we will happily file a claim with the carrier on your behalf. The rose you received from Heirloom Roses is a first year, own-root rose, approximately 12-16 months old. It has already gone through one dormancy period and is ready to get growing! Your rose is grown 100% on its own roots. It may seem small in comparison to the roses you see at the big box stores, but that is because the roses at the big box stores are grafted roses that are already several years old. Grafted roses are roses that are joined onto the rootstock of another plant. So the bottom half of the plant (the roots) is from one rose, and the top half of the plant (the canes) is the rose you want for your garden. This is why it is larger than Heirloom Roses’ own-root roses. However, should the grafted rose ever suffer winter damage or weaken at the grafting point, the rose will return to its rootstock variety. All suckers will also be the original rootstock variety. With own-root roses, once planted in your garden, they will establish their roots quickly and begin to push out growth. If there is one thing roses love to do, it is to push out blooms and new growth. You should see growth in the first year and even some blooms. The next year, your plant will make a huge jump in growth and strength as it is even more established in your garden. Expect a burst of blooms and fragrance. We know you will be thrilled with the longevity and vigor of your own-root rose. While it is just a one year old plant now, it will be thriving and growing in no time and will last for years to come - always true to variety. We hope this information is helpful!
So excited the plants arrived!
So excited the plants arrived!! We can hardly wait to See them grow!!🥰
Excellent product
Excellent product, prompt delivery.
Always great quality
I Love Heirloom Roses
High quality plants purchased with ease and delivered in a timely manner. Appreciative of being offered beautiful plants at a sale price. I will place another order at the same time next year.
Good company
Good company, well run, great choice in roses
So excited!
I was thrilled to find a rose I hadn't been able to for a year, and the order came quickly. It's already planted and has two little green leaves!
Heirloom is always my first choice for…
Heirloom is always my first choice for the best in roses, especially "own root" roses. Great people, great service and outstanding selection.
Kindness when you call.
I love the attitdue of the people when you call! I had questions about my McCartney rose and other issues and they were so nice!!!
My roses were very well packed. Paced well without any broken brances
My roses were very well packed. Hopefully these yellow climbers will be what I am looking for. Very happy to get another Tiffany. Love this rose. All the roses were well developed with lots of branches. Thanks so much and will let you know how they flower.
Received my order and can’t wait for spring!
Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, not bad for December. Looking forward to seeing those first leaves!