I have ordered several wedding frames
I have ordered several wedding frames, two necklaces, all so beautiful...I love this shop
About IrishShop.com
Data updated- Website
- www.irishshop.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 100% (3/3)
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About this business
Irishop.com: Irish Gifts Products, Clothing, Jewelry & More Online.
Written by the business, not verified by us.Is IrishShop.com legit?
IrishShop.com (www.irishshop.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
Great service and product
Great service. Great product
Amazing Customer Service!!!!
Amazing Customer Service!!!! Excellent customer service!!!! I order 3 Sweaters and one was a different size, I was called to make sure of the sizing for all 3 of my sweaters. No other company has ever done that for my orders. Will order again!
The quality of the piece is very good …
The quality of the piece is very good and the design is beautiful. However the picture online made the pendant look more substantial than it actually is. It is a bit smaller and thinner than expected.
My husband loves it
My husband loves it! Wears it everyday💛
Product was exquisite
Product was exquisite! I did not receive a confirmation or receipt. Delivery was prompt, but as this was a gift, I would like to have known when it was shipped. I did call your office to inquire. They were prompt and helpful in reply. I would recommend your company!
No issues with purchase,delivery
The pocket watch is …
The pocket watch is beautiful.....exactly as pictured,and I can't say enough regarding the swiftness of delivery......wonderful service.
Trinity shaped necklace
Excellent product - high quality, design is beautiful.
St Patrick Day
Good service and nice product.
High Quality, Darling Items!
I've ordered several gifts over the years and been very happy with each purchase. Their Irish Santas are so beautifully made, I have 3! The personalized bibs, baby booties, birth and christening frames made unforgettable gifts. My favorite is the white, ruffled bottom, shamrock decorated, onesie! My granddaughter looked so adorable I went back and purchased the next two sizes as she grew! Each item was made from high quality fabrics and arrived on time. I made a mistake on an order and customer service was so pleasant and helpful! After writing this review I have the urge to check out the site again now!
Good Service
Got what I wanted, on time, and at a good price.
No direct contact …
I ordered online and had no direct contact with anyone at Irishshop.com.
I have purchased several pieces of …
I have purchased several pieces of jewelry from y'all. I have never been disappointed in any item. I'll continue to purchase from IrishShop, it's usually a very good deal!
Absolutely loved the ring that I …
Absolutely loved the ring that I ordered. Wasn't aware that I had to pay more money out to fedex to get it. I was a little surprised. Then they said it would take another week and I would receive it on Tuesday. The next day it was in my mailbox. I'm just glad it wasn't taken from the mailbox. It certainly was a gamble. MJ
Merchandise was as advertised and …
Merchandise was as advertised and shipping information was accurate. Website was easy to navigate!
The worse, very dissipointed.
I ored er ed over $300 of merchandise a, when they arrived they were the wrong size and it was Christmas presents for twin teenagers that love everything Irish. They arrived late. And we the twins had a tragic accident and past away, it was awful for our family. I called the Irish shop and empathy was little because they did not return all the money back. And had the audacity to say that it was how store works. Well Americans stores would never do that and I've dealt with irish store before. My family and I will never buy anything from this place and neither our friends. Two teenagers past away and we also needed the money back for funeral arrangements and they did not return all the money as I return all the merchandise. I was told by the employee that the all would be returned and He lied! DON'T BUY ANYTHING FROM THEM. NO empathy and no value for customers that spent a large amount of money. SHAME ON YOU IRISHSHOP.COM!! Response to your untrue statements : 3 items were in the incorrect size and you never once told me that shipping would not be refunded. You stated we will refund you for your purchase so please DO NOT LIE. You company already showed the lack of value of the cutomers that purchase your products. Two young man died and you had no heart or empathy and you lied. No other company would behaved in this matter. As I read I'm not the only one your company was not honest. Not at any point your company stated that only part of the refund was going to be given back. Don't make excuses for a horrible situation that your company does not care. Your customer service is so low that you should not even state you have one. I called several times and it took more then weeks to get the money back and you did not give it all back. You deprived a family from assistance for funeral arrangements for two boys and did not care. YOU LIED. I will let a lot of people know how you treat customers and the ones that loose family members. THIS IS AMERICA, WE CARE ABOUT PEOPLE AND WHAT THEY GO THROUGH. you want our money only but honesty is not your forte. Other stores were wonderful you were the only one that didn't care that two teenagers that loved Irish shirts dies. I saw several bad reviews on other review sites and on this one also. I wish I had seeing it brdore but now I will tell everyone how awful you are and is full of excuses. As the other reviews I've read it's always the customers fault, lack of knowledge. Bad busness, not worth it. That should be a sign Mr.D. to not lie, do what you say and have a higher level of customer service and RESPECT people and their hard earning money. SHAME ON YOU!!!!! YOU NEED TO LIE OVER MONEY NOT RETURNED AS PROMISES TO ASSIST THE FAMILY OF TWO TEENAGERS DEATH TO MAKE YOUR COMPANY LOOK GOOD. YOU ARE A DISGRACE OF A COMPANY!!!
Reply from IrishShop.com2017-01-09
As per our telephone conversations, we have worked with you at every stage to assist you with this matter. Your order was placed on 11/30 and delivered on December 5th. This was within the 10 working day shipping time quoted so was NOT late. 1 item out of 4 (Guinness Football Shirt) was the incorrect size and we agreed to correct this for you at our expense. You then contacted us to tell us you needed to return all the items because of a family tragedy. We sympathized and arranged for these to be shipped back to us and refunded in full at our expense. You were refunded in full for the merchandise returned and had your return shipping paid for as per our telephone conversations. We again offer our sympathies for your family's loss, but cannot allow the distorted picture you paint to go uncorrected.
Excellent customer service
I ordered from Irish Shop after another vendor was out of stock. They contacted me by phone and verified the item I wanted was in stock. I received it in 3 days which was amazing.
Excellent service and products!
I had a great experience -good communication, fast shipment, product as advertised-no complaints at all.
Prompt and helpful
I did not receive a confirmation for my order, but, when I called to find out about it, the person I spoke with was very helpful. My order arrived on time.
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