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JMBricklayer

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271 reviews

4.4271 reviews
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About JMBricklayer

Data updated
Website
www.jmbricklayer.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
56 reviews
Replies to negative
100% (29/29)
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About this business

JMBricklayer is a brand that specializes in selling Lego-compatible building block sets for ages 14 and up. Whether you are a novice, an enthusiast, a seasoned player, a reviewer, or a MOC designer, our doors are open for you!What We Offer:1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors. 4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1) Let's delve into the world of building blocks 🧱🧱 and beyond

Written by the business, not verified by us.

Is JMBricklayer legit?

JMBricklayer (www.jmbricklayer.com) has a 4.4 out of 5 rating on OK.one, based on 271 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the building kits are fun to assemble, feature fantastic designs, and arrive with very fast shipping. Consumers also appreciate the creative details, interesting challenges, and the helpful inclusion of lighting elements that truly enhance the overall building experience. However, some customers also noted occasional issues with missing parts, tedious builds, or certain components not staying securely in place during assembly. A few people additionally experienced frustrating delays with delivery services or minor difficulties when managing and placing their online orders.

Auto-generated from all reviews of this business. For reference only.

What people say

The delivery of the products I…

The delivery of the products I purchased has still not been made. only the promotional product has arrived, not the actual products I purchased. I asked the delivery date by mail before, JMBricklayer seller said that he would deliver within 20 working days. The product I purchased on 21.07.2024 was shipped on 13.08.2024. My loss from this late delivery is $44.56. JMBricklayer does not know the stock information of the products it sells as a company. The product I purchased as a stock on the site is later e-mailed to us that it is not in stock. In summary, a company that makes late deliveries and does not know their sites, campaigns and stock information...

Reply from JMBricklayer2024-08-15

We sincerely apologize for the inconvenience you've faced with your order. We prepared your package on July 30th, but unfortunately, the product you purchased was mistakenly left out, and only the gift was sent. We sincerely apologize for the inconvenience this has caused. Regarding the $44.36 customs fee that may be incurred if we proceed with your order, we recommend canceling the order, and we will issue a full refund for your order. You may keep the gift. As compensation, we can offer you a free gift + free shipping. If you choose to accept this, please note that you would be responsible for any customs duties that may occur. Once again, we apologize for the delay in delivery. If you have any further questions or concerns, please feel free to contact us.

I liked that it’s economical but not strong enough quality wise

I liked that it’s economical, but I didn’t like the quality of the pieces. They keep coming off all the time. The instructions were slightly and it could be dealt with but the quality of the pieces is major issue as it is the main idea of building that pieces should be string enough to hold. The flowers kept on falling . Slight touch and 1-2 flower would come off. Need huge improvement on this area.

Reply from JMBricklayer2024-08-15

Thank you for your feedback and for taking the time to share your experience with our product. We sincerely apologize for the inconvenience caused. For this coming off problem, the solution is to glue the fallen places. We have reported this problem to the technical staff. In the future, we will continue to improve the quality of our products. As a compensation, the free gift will be provided to you from US Amazon. Thanks for your understanding and support. If you have any further questions please feel free to contact us.

Excellent Communication

The company communicates well and provides excellent customer support.

Reply from JMBricklayer2024-08-15

Thank you so much for your review! We're thrilled to hear that you had a positive experience with our customer support. Providing excellent communication and support is our top priority, and we're glad we could meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. We truly appreciate your support!

Wow very much impressed thanks

Wow very much impressed thanks. Great quality, great price and fast shipping. Definitely recommended

Reply from JMBricklayer2024-08-15

Thank you so much for your wonderful review! We're delighted to hear that you're impressed with the quality, price, and shipping speed of our product. Your recommendation means a lot to us, and we're thrilled to have earned your trust. If you ever need anything else, we're here to help. Thanks again for your support!

Very fun set to put together

Very fun set to put together. Took me 8.5 hrs and the result is awsome

Reply from JMBricklayer2024-08-15

Thank you for sharing your experience! We’re so glad to hear that you had fun putting the set together and that you’re happy with the final result. It sounds like you put in some great effort over those 8.5 hours, and we're thrilled that it paid off. If you ever have any questions or need assistance, feel free to reach out. Enjoy your awesome creation!

Gift

The Sunflower and Space Astronaut Panda were gifts for my daughters birthday. She absolutely loved them.

Reply from JMBricklayer2024-08-15

Thank you for choosing our products as gifts for your daughter’s birthday! We’re so happy to hear that she absolutely loved the Sunflower and Space Astronaut Panda sets. Moments like these make our work so rewarding. If you ever need anything else, we’re here to help. Thanks again for sharing this special experience with us! We look forward to serving you again.

First set, won't be the last....

Set was fun to put together and looked great. No missing pieces. Great price!

Reply from JMBricklayer2024-08-15

Thank you for your feedback! We’re delighted to hear that you had fun putting the set together and that it turned out great. It’s wonderful to know that everything was in place and that you found it to be a great value. If you ever need anything else, we’re here for you. Thanks again for your support!

Nice and hassle free delivery

Reply from JMBricklayer2024-08-15

Thank you for your kind review! We’re glad to hear that your delivery experience was smooth and hassle-free. Your satisfaction is our priority, and it’s great to know we met your expectations. If you ever need anything else, don’t hesitate to reach out. Thanks for choosing us!

JMBricklayer is a great company

JMBricklayer communicated with me the status of my order. Signing into my account let me track my order until it was delivered.

Reply from JMBricklayer2024-08-15

Thank you for your feedback! We’re pleased to hear that you appreciated the communication and tracking features for your order. Keeping you informed throughout the process is important to us, and we’re glad that our system worked well for you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks for your support!

Great response time

Company was great about reaching out when they found out our product was going to take longer due to being out of stock. They even sent us a free gift!

Reply from JMBricklayer2024-08-15

Thank you for sharing your experience! We’re glad to hear that our team was able to keep you informed about the delay and that you appreciated the free gift. We always strive to provide the best service possible, even in challenging situations, and it’s wonderful to know that our efforts made a positive impact. If you need anything else, feel free to reach out. Thanks again for your support! We look forward to serving you again.

Great deals fantastic selection

I’ve gotten around five sets and I’m extremely happy, Super quick delivery, awesomely packed no wasted space and the selection is fantastic,recommended to any builder 🤩

Reply from JMBricklayer2024-08-15

Thank you so much for your glowing review! We’re thrilled to hear that you’re extremely happy with the sets, the quick delivery, and the packing. It’s fantastic to know that you’re pleased with our selection and that you’re recommending us to other builders. Your support means a lot to us. If you ever need more sets or have any questions, we’re here to help.

Good deal

Package vey look like quality

Reply from JMBricklayer2024-07-31

Thank you for your feedback. We strive to ensure that our packaging reflects the quality of our product. Your satisfaction is important to us, and we hope you continue to have a great time with our products. If you have any further questions please feel free to contact us. We look forward to serving you again.

I received my JM bricklayer unimog…

I received my JM bricklayer unimog Ambulance building blocks today, the box came in perfect shape, no damage during shipping, can’t wait to get started on this, we’ll post photos when it’s finished on Facebook, thank you so much JMBricklayer

Reply from JMBricklayer2024-07-31

Thank you for sharing your experience! We're delighted to hear that your JM Bricklayer Unimog Ambulance building blocks arrived safely and in perfect condition. We look forward to seeing your photos on Facebook once you've completed it. Happy building! If you have any further questions please feel free to contact us. We look forward to serving you again.

Product came fairly quickly and loving…

Product came fairly quickly and loving the few sets built so far. Maybe not quite as good with directions as big name brand but still a fun build and much more cost efficient.

Reply from JMBricklayer2024-07-31

Thank you for your feedback! We're glad to hear your JM Bricklayer sets arrived quickly and that you're enjoying building them. We strive to provide a fun building experience at a more cost-efficient price point. If you have any questions or need assistance with the directions, feel free to reach out to us.

Customer service is amazing...

Customer service is amazing and the product is top notch.

Reply from JMBricklayer2024-07-31

Thank you so much for your kind words and for choosing our products! We're thrilled to hear that you had a positive experience with our customer service team and product. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. Happy shopping!

Amazing customer service...

I'm not use to having such fast and concerned customer service. You just don't see that these days. Please keep up that amazing service.

Reply from JMBricklayer2024-07-31

Thank you so much for your kind words and for choosing our products! We're thrilled to hear that you had a positive experience with our customer service team. We will continue to do so in the future。 Your satisfaction is our priority, and we look forward to serving you again in the future.

I was told the item i ordered was not…

I was told the item i ordered was not available in the us after placing the order. I was offered a different product.. which was okay but it would have been nice to know that the item wasn't availiable in the US before ordering

Reply from JMBricklayer2024-07-23

Thank you for your feedback regarding the recent situation with your order. We sincerely apologize for the inconvenience caused by the unavailability of the item you selected on US Amazon. Your feedback is highly valuable to us, and we appreciate your understanding in this matter. We understand the importance of clear and accurate communication regarding product availability. Moving forward, we are actively reviewing our processes to enhance our inventory management system and ensure timely updates of product availability on our website. Our support team will reach out to you via email to provide a satisfactory resolution. As compensation, we will give you a free gift from US Amazon. Once again, thank you for your understanding and apologies for any inconvenience caused. Please feel free to contact us if you have any further questions. We look forward to serving you again in the future.

After few purchases very happy

After few purchases very happy. Had to reach out to customer service and very prompt and helpful getting matter resolved. Will definitely buy from again.

Reply from JMBricklayer2024-07-18

Thank you so much for your kind words and for choosing our products! We're thrilled to hear that you had a positive experience with our customer service team. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. Happy shopping!

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