Jones School Supply Co., Inc. (www.jonesawards.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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C. Butt · 1 review · Verified ·
★★★★★
Excellent Service Reps
It was my first experience ordering from Jones School Supply for our school. The service representative mad the experience painless and went out of her way to make sure that we received the best and fastest service for our order. Thank you so much for your patience with us and we will order again soon.
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Felicia Lawrence · 1 review · Verified ·
★★★★★
Very Quick and Accurate
I work at an elementary school in North Carolina and can honestly say that I have used Jones School Supply for years now and will continue to use then for years to come. They have quick and accurate service. They are very helpful for any and all of your needs.
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Yolanda Grant · 1 review · Verified ·
★★★★★
Fast Delivery and Excellent Prices
I enjoy that I can call one day to order and have the product within 2 days. The prices are cheaper than I have seen in any other brick and mortar store, and on websites.
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Brenda Evans · 1 review · Verified ·
★★★★★
I was disappointed with the outcome
I have ordered from Jones for a few years now. We typically order custom red diploma covers with our name in black across the front in foil. We changed covers to black this time and was never asked about the foil color. We received black on black. The pictures on the web show all schools diploma covers in gold foil and I assumed they would be that way since I was not asked on the phone what color. I typically do re-ordering from the original order placed many years ago and was not aware that I PICK the color of the foil. When I called I was told that it was my choice in foil. It should have been communicated that way because now I have three boxes of diploma covers that I'm not very happy with.
Reply from Jones School Supply Co., Inc.2015-06-19
Dear Ms. Evans,
I am really sorry you are disappointed with your order but I must say I can’t blame you. The customer does select the foil color and our representatives are usually very good at guiding customers to make a different selection, if they feel the end product is not going to look right. We seemed to have missed the fact that your previous orders had black foil and just changed the cover color on the order without even addressing the foil color with you. I do not imagine that the black foil even shows up on the black folders. We will certainly replace those diploma covers for you.
A representative will contact you on Monday to see what color foil you would like on your replacement covers.
Best Regards,
Yvonne Henry
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Deborah Ball · 1 review · Verified ·
★★★★★
Excellent Help
Quality awards, good price, wonderful and helpful staff~highly recommended.
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Susan Persinger · 1 review · Verified ·
★★★★★
Excellent, fast service.
Orders have always been 100% correct and have arrived before their projected date. I place orders by phone and the person I talk to is always pleasant and helpful. I am a 29-year teacher and would never consider ordering from another company. They have a great selection of products and even send me a catalog that pertains to my subject area which is music. They make it easy.
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Kayla · 2 reviews · Verified ·
★★★★★
Great place, friendly customer service
I order here and I have to say the staff is so helpful, I've had to make a lot of calls, but they are always informative and willing to help!
Donna Boek · 2 reviews · Verified ·
★★★★★
Love your merchandise
I order from you because I was the President of our club and what I purchase are great gifts for Lioness Club. Our members work so hard all year long and they earn points. If they earn 25 points then I give them a gift from Jones. This year was the gold pin. Love it and so did they.
I'm a past president now as of last night so maybe I could put the good word in to the new President to order one of your nifty items next year for our Lioness Club.
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Kelly · 1 review · Verified ·
★★★★★
Great Service
This is a wonderful place to order award supplies. Their prices are reasonable and I have always received my order in a very timely manner. I will continue to purchase my school awards at Jones School Supply as I have done for many years .
Laura · 1 review · Verified ·
★★★★★
Punctual and accurate
I ordered an engraved stick on plaque for the front of a small trophy. Everything was exactly as it should have been. It arrived promptly. No complaints there.
The shipping was expensive for a tiny 3" plaque. As it turns out they boxed it and shipped it through as shipping company. Would have been more cost effective for me as the consumer to have put it in an envelope with a stamp on it and sent it through the US Mail. It would have been better for the environment because less packing materials. I was surprised that.
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Dorothy Sauls · 1 review · Verified ·
★★★★★
Great Job!!!
The customer service was awesome. I called in to place an order for our end of year awards ceremony and the representative was both knowledgable about the products and procedures. Because of her expertise, I received my order in time to review and sort out everything. I was pleased with the medals and both the students and parents were excited to receive them. I am excited about ordering more items for the upcoming school year. Thank you!
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Katherine · 1 review · Verified ·
★★★★★
Great experience
It never ceases to amaze me how quickly I receive the product. I also am well pleased at the quality. Thank you Jones School Supply.
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M. Dobbel · 3 reviews · Verified ·
★★★★★
Awesome Service
I recently took over a secretarial position at a school. I had to order some awards quickly and was thrilled with the quick service and pleasant customer service.
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Jasoda Ramnarine · 1 review · Verified ·
★★★★★
Not happy
Not a happy about paying shipping!
Reply from Jones School Supply Co., Inc.2015-06-03
Ms. Ramnarine, thank you for being a valued customer since 2005, and providing feedback concerning our shipping cost. Unfortunately, shipping costs are a true cost to our business and must be accounted for in some manner. We do not roll the shipping cost into the price we charge for the product we sell to you which is what we would need to do if we offered free shipping. Please know that we do not make a profit from charging you shipping charges. We basically cover the cost.
Ms. Ramnarine, we will continue to look for opportunities to assist our teachers in recognizing their students in a cost effective manner.
Yvonne Henry
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Chris Hobson · 1 review · Verified ·
★★★★★
Beautiful products!
Excellent customer service, beautiful products and quick delivery. I couldn't have asked for a better shopping experience!
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Anna Stewart · 1 review · Verified ·
★★★★★
Professional attitude
Quick response to my short timeline.
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Caren Gordon · 1 review · Verified ·
★★★★★
Jones School Supply is the best!
Jones School Supply is an awesome company to work with! Their products are high quality and they have a VERY short turn around time on orders. I ordered trophies one afternoon and two days later I had them at my school for a small shipping fee. I would highly recommend them to anyone looking for awards for their programs!
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Kathy Kelley · 1 review · Verified ·
★★★★★
Great company to work with
I have ordered pins from Jones School Supply Company to recognize my academic team students for several years now. They are always prompt with delivery and the quality of the pins is wonderful. Keep up the great work!
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Lori Mountford · 1 review · Verified ·
★★★★★
Excellence Service
It is a pleasure to work with Jones School Supply. They make re-ordering very easy and allow you to "track" your order shipment information.
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David Lawson · 1 review · Verified ·
★★★★★
Continued excellence!
Super fast shipping! Very simple ordering online or faxing! Keep up the great work!! Usually receive the NEXT day!!!