Kaplan International Languages (www.kaplaninternational.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
My experience with Kaplan was very positive. My teacher Stephanie was supportive and helpful with students. I especially appreciated the interactive class , which helped me build a confidence and improve my my understanding of difficult topics. I would highly recommend Kaplan to anyone looking for a reliable and effective program.
I have signed and paid deposit for the French courses in Nice, France this summer. And even bought the plane tickets. Having really bad experience with your office in Bogota - educational adviser Daniel Ardila: 1) didn't show up for our schedule web meeting; 2) sending me email on Spanish with instructions, and I don't speak Spanish - I have impression he is totally unprofessional or mocking on me; 3) previously, was communicating with their representative who made a lot of grammar errors, do they speak English at all if they are dealing with USA customers? 4) they don't have any rep in USA, 5) they are not giving exact deadline or steps to do next, they referring you to Student Portal which is unclear and not prompt by itself. Etc,, - they giving impression being unprofessional or fake/fraudulent or maybe both. At this moment I am questioning are they legit or know, feels like I am dealing with scammers or fraudsters.
Hi Leonid, thank you for bringing your concerns to our attention. We want to address the issues you've raised and provide clarity regarding your enrollment process. Kaplan International Languages is a well-established, legitimate educational institution with decades of experience operating language programs across multiple countries. Your payment and booking are secure with us. Regarding the missed meeting on May 7th, your admissions advisor attempted to contact you by phone and email to reschedule for the following day. We understand this was inconvenient, though we did make efforts to reconnect with you promptly. Our admissions team operates from our Bogotá office to efficiently serve clients across the Americas. All team members are proficient in English and trained to support international students throughout the enrollment process. While we don't have a physical office in the USA, this is a common operational structure for international education providers and does not affect the quality or legitimacy of our services. The Student Portal is designed to provide comprehensive information and track your enrollment progress. If you found it unclear, we're happy to provide direct guidance and walk you through the next steps. We'd welcome the opportunity to address any remaining questions you have and ensure your confidence moving forward. Please feel free to contact us directly. Best regards
I had a great experience here in Boston in general. I really like this city, this is really quiet and peaceful. I would recommend it. At the school, the teachers were so nice to us. The activities were fun and interesting, but sometimes it was a little bit boring, because the classmates weren’t responsive. They were using their phones during class, and even I’m « only » 21 years old, I’m not the « phone generation » so it was disappointing. But try it for your own experience !
Hi Manson, thank you for sharing your feedback about your experience at Kaplan Boston! We're delighted to hear that you enjoyed the city and found our teachers welcoming and supportive. We appreciate your positive comments about our activities being fun and interesting. We have policies in place to minimize distractions and encourage active participation during lessons. Your feedback about students being unresponsive and using their phones will be shared with our academic team so we can reinforce these standards and ensure a more focused, interactive classroom atmosphere for all students. We're glad that despite this challenge, you still had a good overall experience and would recommend learning at Kaplan. Thank you for taking the time to share both the positive aspects and areas for improvement. Best regards, - Kaplan Team
I had a great experience at Kaplan. The teachers were friendly and really helped me improve my English, especially my speaking skills. The classes were engaging and well organized, and I met people from all over the world. It was a very positive and motivating environment. I definitely recommend this school!
This is my first one-star review ever done for any product or services. I am not sure if those who attend KAPLAN's training program receive furhter instructions on how to take the exam or not. But if you are only following the website instructions, you are in for a BIG SURPRISE! After spending many hours on reading the website instructions, going through all pre-exam checks one by one and then taking the exam, all you get in return is an INVALID ATTEMPT along with a couple of made-up reasons that where nowhere to find in the website instructions in the first place. Although this exam is cheaper than most but due to misinformation, you end up paying its fee for a couple of times. So, in practice you pay more or less the same as you would have paid for taking more popular English tests. Hence, if you would like to stay away from spending lots of your money, time and effort on an english exam, you definitely can find better and more efficient alternatives
Hi Hojat, we understand how disheartening it must be to have your exam attempt marked as invalid, however, we'd like to clarify that the Kaplan English Test and its administration are separate from Kaplan International Languages' language training programs. The exam system, instructions, technical requirements, and support are managed independently by them. We recommend contacting the Kaplan Test Prep support team directly. They will be best positioned to review your case, explain what occurred, and explore potential resolutions. We appreciate you sharing your experience, and we hope the testing team can address your concerns appropriately. Regards, Kaplan International Languages
Is very good oportunity to practice and improve your english skills but also oportunity to know people and create conections.
I had a great experience at Kaplan Boston
I had an amazing experience at the Kaplan school in Liverpool, where I spent two weeks. The teachers are very professional, and the student support team is incredibly helpful. There’s a great variety of activities both in and outside the school, which made the whole experience even more enjoyable. My English improved significantly in just two weeks, and I feel much more confident now. I would highly recommend this school!
Our experience at Kaplan in Bath took place from 01/03/2026-07/03/2026. The school catered to our needs from the first to the last moments of our stay. Furthermore, the students found the lessons interesting and captivating which included a diversity of activities.
It was amazing. I would recommend this school to anyone wanting to learn English.
I went to Bath with a group of students and every activity was well arranged by the staff, since the arrival at the airport till departure.
I recommand this school, the classes are fun and good ! The Teachers was very educators. And The school proposes many activities.
Really good school. Helps you learn english easily using different teaching methods. Worth the experience
I would like to share my experience with Kaplan, which was simply magnificent and outstanding. The quality of the courses is excellent, and the teachers are, overall, highly qualified and dedicated. (With the exception of one teacher whose teaching style is quite particular and who does not always adapt her lessons to the level of the class.) Beyond the classes, it has undoubtedly been one of the best human experiences of my life. You meet people from all over the world, all united by the same goal: learning English. You build strong and lasting connections, and Kaplan greatly contributes to creating this international, supportive, and motivating environment. I completed three weeks of intensive courses, and the experience was so enriching that I am coming back for three months to further improve my English. Thank you, Kaplan, for this exceptional adventure!
I really appreciated this experience because it gave me a lot of self-confidence, as it was the first time I'd been alone away from home for a long period. The school was like a second home where I was able to meet lots of new friends from all over the world while learning English.
It was a wonderful experience, everything was perfect, highly recommended.
Working as a Senior Account Executive at Kaplan International Languages, in Barcelona, has been an incredibly rewarding experience. I had the pleasure of collaborating closely with both the European Sales Manager and the Global Sales Manager—two exceptionally knowledgeable and inspiring professionals. Learning from them was a privilege, and their guidance played a key role in helping me consistently achieve my monthly targets. I was also supported by a fantastic team whose dedication and positive energy made every challenge easier to overcome. The combination of strong leadership, teamwork, and a motivating environment made my time at Kaplan truly outstanding. I’m grateful for the growth, the results, and the people who made this journey so special.
I loved the experience and truly hope to have the opportunity to come back. I would just recommend improving the accommodation organisation, as in my personal experience a few inconveniences occurred. They were solved on Monday, but since I arrived on Saturday, my first days were affected and there was no solution available until the start of the week. I also heard several negative experiences from classmates staying in family homes, which is not ideal for the school’s reputation. Finally, it seems that the course price varies depending on the student’s country of origin, and this made me feel that I may have paid more than others.
i bought an online course from Kaplan international, i paid, but no one contacted with me yet, i dont have any information, i dont know how can access this course, i sent a lot of emails but they never gave answer. Update : They contacted with me and fixed my problem. They were very kind and helpful. Because of the issue, they also gave me extra lessons as a gift. Thank you very much to Aslı the Turkey representative, and to the whole Kaplan team.
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