Liberty Debt Relief (www.libertydebtrelief.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
The main reason I come to this is to negotiate and settle my debts But what was promised didn’t happen. I end up paying more than my original debt .This is my review sadly it was not posted as is. My suggestion buyers be aware
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Ask me again later Right now I've been almost 6 months and you're just now getting one settlement done for me I appreciate that but I expect it a lot more Thank you very much
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Getting a bit overextended, Liberty Debt Relief offered me a great service, at an exceptional price, to clear my debts. The communication from LDR is excellent and timely. Results are fast. My debt is lowering by the day and my credit score is climbing up. Thanks for actually doing what you advertise. I recommend Liberty Debt Relief to anyone serious about Debt reduction and confidence its being done right.
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First of all I really thought that the loans were going to be taking care of immediately the credit cards could have waited towards the end so now I am dealing with the phone calls and now a letter from one so far I always stayed on top off my bills and I sm sure my credit score is down and trust worthy with them I should have never did this with you all I am a little disappointed
Hi Diana, thank you for sharing your concerns. We understand that receiving calls or letters from creditors can be stressful. When you enrolled in the program about a month ago, we reviewed the debt settlement process during your onboarding and in your enrollment documents. As discussed, debt settlement is not an immediate payoff program. The negotiation process typically takes about 4 to 6 months, depending on each creditor and account. As part of the program, you voluntarily stopped making payments to your enrolled creditors, which is an important step that allows our negotiators to pursue settlement opportunities on your behalf. During this time, it is not uncommon for creditors to continue their collection efforts while negotiations are underway. The good news is that progress is already being made. Two of your six enrolled accounts have active settlements, and our team continues to work on the remaining accounts. We understand this process can feel challenging in the early stages, but your account is progressing as expected. If you have any questions about your settlements or would like an update on your remaining accounts, we're happy to review everything with you.
So far everyone has been very professional and kind. Very helpful and it makes me feel better without all the stress I was feeling beforehand. Thank you for your service.
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They explain the process to me in a way that I understand it and they're working diligently to get my credit card debt paid off
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Payment, customer service people were very helpful and friendly explaining everything very well and the process of settling the accounts
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Very much helpful and gives me peace of mind. Thank you so much Alice. You’re greatly appreciated
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Settlement process is seamless and convenient.
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Finally a settlement on 1 of 3 . So satisfied in a timely manner. Thanks so much for working hard to resolve issue
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Am glad you help me out debt
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Hi, we're sorry to hear you feel that way. We made several attempts to reach you, but unfortunately we haven't been able to connect. We'd still love the opportunity to help. Please give us a call at your convenience, and our team will be happy to assist you and address any concerns you may have. We look forward to hearing from you.
I like how this company keeps me updated.
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it was fine but now my bill says it's gonna up $30 more :/
We're sorry to hear about your concerns. The estimated monthly program payment is based on projected settlement results and may change as negotiations with your creditors progress. In your case, the updated estimate reflects an increase of approximately $25 per month. Please keep in mind that program estimates are not guarantees, and actual results may vary based on factors such as your creditors' willingness to settle, consistent deposits into your dedicated account, and other program related factors. If you have any questions about your updated estimate, please give us a call. We'd be happy to review your program with you.
I have only been with Liberty Debt for a couple of months I would recommend them to everyone great staff friendly very helpful, can't wait to see my debt gone. Thank you
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Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty Debt Relief, it has been a relief to have you on my team!!!
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Impossible to cancel. I called emailed and waited for someone to call back. They have the worst customer service. No way to delete bank info on my end. I want to cancel and I havent even started yet. Im beyond frustrated. Stephanie Proffitt
Hi Stephanie, we sincerely apologize for the frustration you've experienced. We understand how disappointing this situation has been. We can confirm that your file was canceled today, and no further action is required on your end. If you have any remaining questions or need confirmation of the cancellation, please reach out to our Client Success team, and we'll be happy to assist you. We appreciate your feedback, as it helps us identify areas where we can improve our communication and service.
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