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Travel & Vacation

mauiactivities.com

103 reviews

4.6103 reviews
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About mauiactivities.com

Data updated
Website
www.mauiactivities.com
Category
Travel & Vacation
Location
United States · Kahului
Status
Unclaimed
Last 12 months
1 review
Replies to negative
83% (5/6)
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Is mauiactivities.com legit?

mauiactivities.com (www.mauiactivities.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

k
kmw · 2 reviews · Experienced 2023-05-20 ·

This event was well done

This event was well done. The entertainment was as expected, big pluses for the venue and staff. Seating groups at their own tables is another plus. Especially as we had 2 toddlers. Food was just okay, the reason it missed a 5 star rating.

C
Cindy · 2 reviews · Experienced 2022-08-08 ·

Do not miss snorkeling at Molokini!

We had an awesome time on this adventure! It was our first time to "snuba" dive, and we absolutely loved it. Molokini was exquisite, and we then went to the coral gardens. We saw huge rays, turtles, countless fish, and the coral was stunning. We actually did a second snuba there, and the experience was unforgettable. The captain and crew were professional and made the excursion extra special and fun. Can't wait to go again!

C
C Priebe · 2 reviews · Experienced 2022-12-22 ·

Had a great experience with Maui…

Had a great experience with Maui Activities. They really looked after myself and my family and got us changes when needed and refunds too. (We arrived during a storm and so the waters were murky for days for which we could not do snorkeling and other ocean activities),

Reply from mauiactivities.com2023-06-13

Aloha! Thank you for taking the time to post reviews for us... we really appreciate it. I'm glad to hear that you were taken care of. Let us know when you can return! A Hui Hou!

S
Shila Chacon · 1 review · Experienced 2023-06-07 ·

Only 2 bathrooms and the food was very…

Only 2 bathrooms and the food was very mid. $1,500 for vip and my seats were still in the middle of the area. Unsure if I’d return

Reply from mauiactivities.com2023-06-13

Aloha Shila, Thank you for taking the time to post a review of your luau. We're sorry to hear that you were disappointed with the experience. Please let us know the next time you can come back to Maui, we'd be happy to make different suggestions that would be more pleasing. How did you find your experience working with our office though (mauiactivities.com)? Mahalo!

H
Helene Milbert · 2 reviews · Experienced 2022-07-06 ·

Perfect locally run with great staff!

Great locally run boat with friendly staff and good captain. Our goal was to see tropical fish and native sea turtles without a big commercial crowd of people. This boat fulfilled the goal! Plus they shared underwater video taken at the turtle site! Mahalo!

a
angie mann · 1 review · Experienced 2022-10-20 ·

The helicopter ride was the best part…

The helicopter ride was the best part of my Maui trip. The pilot was not only informative but also pleasant to talk too including the people who signed us in and prepped us for the flight. Thank you for an awesome experience!!

c
customer · 1 review · Verified · Experienced 2023-06-09 ·

Luau

I appreciated the service

Reply from mauiactivities.com2023-06-12

Thank you Terry for posting... we appreciate it! Aloha...

G
Ginny · 1 review · Verified · Experienced 2023-06-05 ·

Stefano looked at our date that we…

Stefano looked at our date that we chose originally and recognized a conflict. He notified us immediately that he had another slot available and got our info out to us. We are looking forward to attending the luau.

S
Sanjay · 2 reviews · Verified · Experienced 2023-05-28 ·

Thank you for helping me at the last minute

I did not know the company "Maui Activities" and had no idea how reputable they are. At the last minute I wanted to schedule a Molokini snorkeling trip. Somehow Google showed me "Maui Activities" and I called the number listed. The gentleman who picked up the phone booked me with Aqua Adventures and it was a great snorkeling trip. So thank you "Maui Activities" for helping me out at the last minute.

Reply from mauiactivities.com2023-06-12

Aloha Sanjay, thank you for the report! We're glad you had a great time! Let us know next time you return. Mahalo...

S
SJ Scott · 2 reviews · Verified · Experienced 2023-04-13 ·

luau

The dancers were amazing and the waitress excellent. It was a bit of a rocky start. We paid for VIP seating and when we got to the venue, we didn't have seating. They didn't make sure the VIP's were seated before the general public, therefore we had to stand around until they got people moved around. This meant we were t the end of the line for the buffet. The food was okay, not a great selection. Probably wouldn't recommend it to anyone.

W
Wendy Campbell · 1 review · Verified · Experienced 2023-04-28 ·

The person I dealt with was very…helpful

The person I dealt with was very helpful. The only reason that I gave it 4 stars , was that it took follow up phone calls to receive the confirmation

T
Trevor · 2 reviews · Verified · Experienced 2023-04-17 ·

Very friendly

Very friendly, knowledgeable and helpful.

S
Scott Weitzman · 1 review · Experienced 2022-12-17 ·

Eventually good customer service

This review is about the customer service only since our activity was canceled due to inclement weather. While we were eventually refunded our money, it took five months to get the refund. The lengthy refund time was explained to me as a miscommunication within the company. Eventually, the manager called me to explain the problem and he remedied the situation. So I'm giving a three star rating to balance my frustration of trying to get a refund with the helpfulness of the manager when he realized the problem.

Reply from mauiactivities.com2023-04-25

Aloha Scott, thank you for taking the time to post this review and thank you for taking my call last week. As I mentioned on the phone, I was sorry as I thought this refund had already been taken care of and didn't realize it had not until you posted this review. Thank you for accepting our apology, and I assume you have since seen the refund post to your account. Please let us know if you need assistance with anything else! A hui hou, Wil

K
Kathryn Branch · 2 reviews · Verified · Experienced 2023-03-29 ·

The road to Hana tour with 'Uncle…

The road to Hana tour with 'Uncle Joe"was without a doubt, the highlight of our stay. So glad we didn't drive it cause we would have missed so much. The lunch was the best we had during our stay. The luau at the Sheraton was just OK. Too many tables to see the dancers on stage and the food was just OK.

Reply from mauiactivities.com2023-04-25

Aloha Kathryn, Thank you for your review of these activities. We're glad that you had great time overall. Let us know when you can return to Maui! Mahalo

J
Julie Mayton · 11 reviews · Verified · Experienced 2023-03-28 ·

Patient and helpfil

Stefan I was patient, friendly and helpful. Made process very easy. Supposed to give me a call when schedule opened for another excursion we are interested in. Very pleased!

c
customer · 1 review · Verified · Experienced 2023-03-21 ·

Stephano was helpful and informed…

Stephano was helpful and informed regarding the activities and was able to get us booked and registered for the specific ones we wanted quickly.

c
customer · 1 review · Verified · Experienced 2023-03-13 ·

Stefano was great

Stefano was great! Very responsive and went above and beyond to try to gain information for our zip line adventure that was not well disclosed on the website or in the confirmation email for Maui Zipline

W
Wyatt Lee · 2 reviews · Verified · Experienced 2023-03-01 ·

The agent was courteous and helpful

The agent was courteous and helpful. I haven't participated in the activity yet, but the booking experience went smoothly and follow up instructions were helpful.

Reply from mauiactivities.com2023-04-25

Hi Wyatt, thank you for letting us know! We hope you had a great time at your luau as well... Aloha

C
Cheryl M · 4 reviews · Verified · Experienced 2023-02-18 ·

Stefano was awesome!!

Stefano was awesome!!! He was so helpful and really went out of his way to help us get what we needed. He was very personable and knowledgeable and just can’t say enough about him!!! Excellent customer service!! Will definitely book through here because of him!!! MAHALO!!!

Reply from mauiactivities.com2023-03-01

Thank you for sharing Cheryl! Yes.. we think he is fantastic as well and glad to hear you feel the same! Have a great time this weekend... A Hui Hou!

C
Cindy · 2 reviews · Verified · Experienced 2023-02-14 ·

Great Service!!

Our agent was Wil. He went above and beyond, checking with the resort to accommodate our requests. He was quick to respond, and even sent me more helpful information after we were booked.