Renewed Market (www.maxback.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Ann McLoughlin · 4 reviews ·
★★★★★
Top dollar for my samsung galaxy
I got top dollar for my samsung galaxy phone. it was fast and convenient. I just printed off the prepaid label, packaged up the phone and charger and mailed it. A few days later I had my offer. As soon as I accepted it, the money went into my PayPal account. I would highly recommend this company!
D
Danielle · 4 reviews · Verified ·
★★★★★
Maxback is the Best!
This company is the best option to sell your Apple electronics to! They have an amazingly fast turn around and payout great prices.
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Christopher Lassiter · 6 reviews · Verified ·
★★★★★
I was quoted a very fair price for my…
I was quoted a very fair price for my phone and the check came fast after the inspection was completed. My wife and i will use MAXBACK when selling electronic items.
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Daniel · 1 review · Verified ·
★★★★★
Very easy to deal with very nice people
It's always easier to deal with these people Their Website is very easy to use
b
bernd · 1 review · Verified ·
★★★★★
Customer service experience was great.
Customer service experience was great.
Refund on the iPad significantly below the estimate and expectation.
No explanation why such a low refund
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S.M. · 2 reviews · Verified ·
★★★★★
I love MaxBack
I have been working with MaxBack for the last several years. My experiences have always been great! Their process to sell an item is really easy and the payments are returned quick. Keep up the great work MaxBack!
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Troy B · 3 reviews · Verified ·
★★★★★
Easy, fast and reliable
Easy to use, received my cash fast. No postage to pay.
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MH · 1 review · Verified ·
★★★★★
I have traded in several devices with…
I have traded in several devices with Maxback, and truly they give you the max amount back. It is the easiest process to sell your device. Love Maxback!!!
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Anthony · 5 reviews · Verified ·
★★★★★
Quick receiving for phone
Quick receiving for phone. Great communication and fast payment! Would always recommend and return to sell my items.
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Christie Mistrot · 3 reviews · Verified ·
★★★★★
Maximum payback with little effort
Maximum payback with little effort.
It is possible that I could have received slightly more for my Apple Watch if I had tried to sell it via eBay or a similar site. But the process via MaxBack was seamless and easy.
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Dominique · 2 reviews · Verified ·
★★★★★
Got my payment promptly for my iphone
Got my payment promptly for my iphone! Pretty competitive pricing
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Brendan Hayes · 2 reviews ·
★★★★★
Quick pay out
Quick pay out, would defiantly use again
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Stan · 1 review ·
★★★★★
Great Service, Recommended!
Wow! It was pretty easy and well worth doing... wish I had sent my old phone I earlier!
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Robert · 1 review · Verified ·
★★★★★
Super Setvice
I have only used MaxBack when selling my used phones and it is always a good experience. They are fair and efficient throughout the process with outstanding customer service!
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Kim · 1 review · Verified ·
★★★★★
Quick and Easy!
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Arnold · 1 review · Verified ·
★★★★★
I really like your expedited nature…
I really like your expedited nature keep up the great job
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Dave · 1 review · Verified ·
★★★★★
great service
great service, very easy to work with
F
Frank · 2 reviews · Verified ·
★★★★★
No issues
No issues. Got paid exactly what I was quoted 3 days after they received my phone. Will definitely use again
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Stephen Powell · 16 reviews · Verified ·
★★★★★
Super fast Payment
Super fast payment, reliable. I have done 4 or so iPhone sells to MaxBack and even when they don't have the highest offer - beware of too good to be true, it is better to have piece of mind to me.
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Michael · 2 reviews · Verified ·
★★★★★
I sent two phones in that were perfect…will not use again
I sent two phones in that were perfect and they told me they weren’t and gave me half of what they said they would. Won’t be using them again.
Reply from Renewed Market2021-01-20
Hello Michael,
We are very sorry for any inconvenience caused during the inspection's process, if you can contact us via email giving more details, we could help you in a better way. We show in our records only 1 exchange under your name that contained 2 devices, one was paid the full amount because it was found the exact same condition you mentioned on your initial quotation, but for the second device we found some LCD burning and light leakage.
When you place an order for more than 1 device with us, we sent a requote (if needed) per each device and the good part is that you can accept only the ones you agree with, we hope you change your mind and use our service in the future and keep this on mind for your convenience.
Again, we sincerely apologize for the inconvenience caused and hope to get the opportunity to change your mind about us.