Newshosting (www.newshosting.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 26% give 1 star; The business has replied to 71% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-08-10.
I recently tried to sign up for a newshosting account. Got an email from newshosting saying that payment had not gone through. Trouble was my account had been debited for $180, twice what I had arranged.
Tried to contact Newshosting via their ticket/email customer support without success.
Account is showing as active on control panel but its as dead as a dodo. Total lack of support from customer support.
Reply from Newshosting2025-12-09
Hi, we'd like to help try and assist you with this matter. You may receive a request from Trustpilot for your contact information so we can reach out to you, or please reach out to our 24/7 Support Team for assistance at https://support.newshosting.com/home/.
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BJACKS · 10 reviews · Experienced 2025-09-11 ·
★★★★★
EXCELLENT SERVICE, SCUM BUSINESS PRACTICES
SERVICE IS EXCELLENT, BUT IM LEAVING A 1-STAR REVIEW BECAUSE I AM SO FREAKING ANGRY THAT THEY DO NOT SHOW YOU YOUR SUBSCRIPTION EXPIRY DATE ON YOUR PROFILE WHEN YOU LOG IN!!!!!!!
IVE LOOKED EVERYWHERE IN MY ONLINE ACCOUNT AND THE EXPIRY DATE IS NOWHERE TO BE FOUND!!!!!!
MY OWN EXPIRY DATE - HIDDEN, WITHHELD - FROM ME!!!!!!
WTF IS THIS ABSOLUTE BS????????
OBVIOUSLY THIS IS AN INTENTIONAL FREAKING TRAP SO YOU HAVE NO IDEA WHEN YOUR PLAN EXPIRES AND YOU GET AUTOMATICALLY RENEWED AT A MORE EXPENSIVE RATE - LIKE HAS ALREADY HAPPENED TO ME ONCE!!!!!!
EXCELLENT SERVICE, BUT DIRTY, FILTHY, SCUMMY BUSINESS PRACTICES LIKE HIDING CUSTOMERS EXPIRY DATE FROM THEM MEAN YOU GET A 1 FREAKING STAR REVIEW!!!!!!!!!!
DONT SCREW PEOPLE OVER!!!!!!!
IF YOU DO YOU GET A 1 STAR REVIEW, NO MATTER HOW GOOD YOUR SERVICE IS!!!!!!
Deceptive. Just look at all the one star reviews with people claiming all kinds of price and billing related issues. Why can't you just honor the price we all signed up for? Why would anyone trust this company with their money?
I signed up thinking I got a deal but thank god I found lots of people online complaining about deceptive bait and switch billing tactics, I checked my own account and sure enough, I was going to be a victim too. I cancelled and have found another Usenet provider.
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Paul in Ohio · 2 reviews · Experienced 2025-04-22 ·
★★★★★
Be prepared for constant price…
Be prepared for constant price increases, without proper warning. They like to make it look like they are the biggest and the baddest, but once you sign up and see the level of service you get, that is not the case. Be prepared for data to just go missing, with no explanation of why.
And they try to give away free VPN and block accounts on other sites, but these services are not useful, just a marketing gimmick.
If you're trying to cancel, brace yourself for a frustrating maze.
The cancellation process is deliberately convoluted, and support is nearly nonexistent—unless, of course, you're looking to upgrade. Then they’re suddenly available. It feels like the main function of their support team is to block cancellations, not to help customers.
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Percivul · 1 review · Experienced 2025-01-09 ·
★★★★★
Newshosting added VPN services to my…
Newshosting added VPN services to my account without authorization and when I tried to get them to address this, they basically said no. Lawsuit is now underway.
Do yourselves a favor and find another usenet provider.
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Julian · 3 reviews · Experienced 2025-05-16 ·
★★★★★
Pricing is getting ridiculous
The recent price hike took me by surprised, and I definitely did not get a notice in advance. I'm going to try finding another provider this year just to save some money.
It's a great service, but the price hike makes no sense. This isn't a market driven commodity they're just being greedy.
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Qing Charles · 2 reviews · Experienced 2025-04-15 ·
★★★★★
Newshosting charged me for service I didn't order
Newshosting recently charged me for VPN service I never signed up for. Then told PayPal they had "delivered" it. I had been happy with the Usenet service over the last several years until then. Is this how they treat their best customers now? All I require is a refund and an apology, but that seems to be impossible for them. Edit: Update - after going back and forth I didn't get an apology but they did refund the extra they had charged.
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Rodney · 26 reviews · Experienced 2025-04-25 ·
★★★★★
This latest price increase
This latest price increase, and no notice. That rubbish about the email notification about this never happened either. Had an account with them for years too. They will definitely lose customers, probably me too.
I am searching for other providers as well speak.
What happened to you guys, did you really think that this price increase was handled correctly?
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Edison JR · 1 review · Experienced 2025-04-15 ·
★★★★★
No notice on price increase and cancellation pain
I have been using Newshosting since 2015 and this year they have hiked the price without notice, it auto renewed for nearly double.
They claim to have sent 30 days notice prior to increase which is not true. I check my mail (including spam) daily and i even checked my mail server logs.
Now trying to cancel is not as easy process. I have emailed support and their billing team is unresponsive.
This is how you lose customers and recommendations permanently
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Trevor C · 6 reviews · Experienced 2025-03-29 ·
★★★★★
Good service but make it very difficult to cancel
I have been a long time user of Newshosting and the service itself has always been very good. My main issue is the complex cancellation process. I logged on to my portal for which I need credentials. After clicking through multiple screens trying to get you to stay. (Worth doing by the way if you're an existing customer and want a better deal!) it then says will send an email which i need to acknowledge. No email arrived, checked spam. Did it again still no email. Tried to log a ticket to say I wanted to cancel, takes me in an endless captcha loop and won't let me submit the support ticket. Cancelling a service shouldn't be this hard. It's a shame as I often reinstate services but when companies make it this hard to leave I think again.
Fraudulent behavior
They offer a 30d guarantee cashback on their website. Please know that they will never answer you. Tried to contact them 10 times with no answer. This is a scam.
Updated: I contacted the support on the 7 (x2) march, 10, 14, 26 as requested. Still did not get any answer and cannot even cancel my subscription because the support does not answer.
Reply from Newshosting2025-03-26
We sincerely apologize for any inconvenience you've experienced. We do offer a 30-day money-back guarantee, and we are committed to addressing your concerns. Please email us at [email protected], and we'll ensure your issue is resolved promptly.
I've been using their service for a while now, and I have no complaints so far. 👌😊
Reply from Newshosting2025-03-13
Thank you for your feedback! We appreciate you!
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DT · 3 reviews · Experienced 2025-03-07 ·
★★★★★
Way too pricey
My go to usenet & vpn provider for years. Unfortunately the last price hike was just pure greed. Although I have bit the bullet and paid for the year's sub, it will definitely be my last time with them as there are other providers with similar offerings and cost considerably less. To Newshosting: do not treat your customers like the golden egg goose. You'll be the one to loose in the end...
Reply from Newshosting2025-03-13
Thank you for your feedback. We understand your concerns regarding the recent price hike. We value your loyalty over the years and do not wish to lose you as a customer. To explore further discounts for your account, please email us at [email protected]. We hope to find a solution that works for you.
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Arty Rich · 2 reviews · Experienced 2025-02-24 ·
★★★★★
*** Unauthorised Payment Taken ***
These Newhosting guys are crooks when I deleted my credit card details they deducted my PayPal account.
No notice that they would do this.
STAY AWAY you have been warned !!!
No you are not happy to work with me otherwise you would not have rejected my PayPal claim. You did not inform me that you would be taking payment and went ahead with authorization.
Shame on you !!!
Reply from Newshosting2025-03-03
Thank you for reviewing our service, sorry to hear about the trouble. We will be happy to work with you to address any specific issues you may have, please open a ticket with our support team at https://support.newshosting.com/new
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Joe N · 13 reviews · Experienced 2025-01-26 ·
★★★★★
Not what it used to be
After receiving numerous special offer emails, I bought a 1 year subscription. Account never activated, cannot raise a ticket. There are messages about not being able to raise a ticket but nothing that can resolve my issue. No number to call. Just an automated answer when yo send a message to support.
Finally decided to raise a case via paypal hopefully I can avoid being scammed by this company that was quite good once, a long time ago.
Reply from Newshosting2025-02-10
Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve encountered with activating your account and the difficulty in reaching support. We understand how frustrating it must be, and we want to ensure that we resolve this for you as quickly as possible.
To help us address the activation issue, we kindly ask that you create a support ticket through our portal at https://support.newshosting.com/new. For the best experience, we recommend using Google Chrome, and if you have any ad blockers enabled, please disable them and clear your browser cache before submitting the ticket. This should ensure everything works smoothly.
We want to make sure your issue is addressed directly, and we are committed to resolving it for you.
Newshosting
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Dominic · 1 review · Experienced 2025-01-06 ·
★★★★★
Issues with payment
This site is seriously difficult to sign up with. IT would never take my credit card info and when I tried several times it finally just stopped submitting. My card worked at a competitor just fine. You guys need to fix your merchant account issues.
Reply from Newshosting2025-01-14
Hello, we are sorry for the delay this error has caused. Please try to turn off Adblock and clear the cache on your browser. You can create a support ticket through https://support.newshosting.com/new so we can help you troubleshoot.
Newshosting
They tried to scam me out of my money by increasing my price and billing me without notice! I got rebilled $24 more than I expected and was never told that was going to happen.
EDIT: They have contacted me and asked for my FULL NAME and PHONE NUMBER. NO! This company clearly does not care about privacy!!! AVOID!!!
Reply from Newshosting2024-12-13
We are sorry to hear that you are having problems with your billing, please contact our team at https://support.newshosting.com/new and we will do our best to help you.
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Carl · 1 review · Experienced 2024-11-29 ·
★★★★★
Nothing completes with this service
Nothing completes with this service. As of the last month, even stuff that is only a day old or maybe even 2-3 weeks old is all incomplete. I had to get an account with another provider just to download stuff a few days old.
Reply from Newshosting2024-12-13
Thank you for reviewing our service, sorry to hear about the trouble. We will be happy to work with you to address any specific issues you may have, please open a ticket with our support team at https://support.newshosting.com/new
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Geordi · 5 reviews · Experienced 2024-10-01 ·
★★★★★
Be careful with your billing details
Be careful with your billing details! They raised my rates by $24 per year without notifying me. Thankfully I had my credit card setup with a limit on that purchase so it declined. Now I see they are offering new customers accounts for less than the $24 they tried to INCREASE my billing.
I just had them setup as my secondary and they almost never got hits, so I am happy to move on.
Reply from Newshosting2024-12-13
We are sorry to hear that you are having problems with your billing, please contact our team at https://support.newshosting.com/new and we will do our best to help you.
