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Is NextAdvisor legit?
NextAdvisor (www.nextadvisor.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
I had emailed this company to gain an application via the postal service. Honestly, I was not expecting a reply. I did receive a reply and the responding email was generated by someone who explained the reason they do not send a paper application anymore. I was disappointed that I can't get a paper application, due to extenuating circumstances. But the person was very informative and gave me other options for the application process. I am planning on trying one of the other services that were offered.
Reply from NextAdvisor2018-10-18
If there's anything else we can do on our end to provide further assistance, please don't hesitate to reach out. Thank you for your thorough feedback!
I am pleasantly surprised to hear from you concerning my request for card cancellation. Most time we as customers are ignored when we request comments from the groups we are associated with, and this pisses me off.
Once again, I'm grateful your staff took the time to respond to my request. You all have a WONDERFUL DAY !!!
Reply from NextAdvisor2018-10-16
It's great to hear that! Thanks for your valuable feedback.
My question was answered promptly, that in itself is refreshing considering today’s influx of “on-line “ questions posed to companies. Thank you for asking for feedback on service. More companies should follow your example. Customer satisfaction is key to success in today’s competitive world.
Reply from NextAdvisor2018-06-12
We're happy to hear about your experience, Linda! Thank you for being a NextAdvisor reader.
It seems to do what it says and there is little tweaking to be done so I'm very happy with this product. Of course there is always a learning curve when you get a new product. Also their customer service is very good.
Reply from NextAdvisor2018-06-12
Thank you for the review, Gloria! We appreciate the feedback.