Organic catalogue (www.organiccatalogue.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
Impossible to log on to complete the purchase of my seeds for allotment 2026. Reset password and still wouldn’t so I walked away and will order elsewhere
Reply from Organic catalogue2025-11-11
We are truly sorry to hear this! Please contact our friendly team on 0333 240 0776, we will be more than happy to provide a temporary password to allow you to log in. Once you have signed into your account you will be able to update the password to one of your choice. We apologise for the hassle caused.
Kindest regards,
Meg.
The Organic Gardening Catalogue
We're happy to hear that you easily found what you were looking for on our website. Thank you for your positive feedback; we appreciate it!
Kindest regards,
Meg.
The Organic Gardening Catalogue
J
Joan · 1 review · Verified · Experienced 2025-10-20 ·
★★★★★
The sets which I had ordered came in…
The sets which I had ordered came in good time, well packed, not exactly what I had asked for but all right.
it is late in the season.
Reply from Organic catalogue2025-11-11
Thank you for sharing your experience. While we’re pleased your sets were delivered promptly and safely, we apologise they weren’t exactly as requested. Your understanding about the timing is much appreciated, and we hope your garden benefits from the plants.
Kindest regards,
Meg.
The Organic Gardening Catalogue
All plants were packed well for transport and healthy looking plants turned up on my doorstep. Love supporting a Organic company because you know your seeds, plugs or plants are not mucked about with and can trust the process.
Reply from Organic catalogue2025-11-11
We're happy to hear that your plants arrived healthy and well-packaged! We appreciate you supporting our organic practices. It's great to know you trust our process. Thanks for your positive feedback!
Kindest regards,
Meg.
The Organic Gardening Catalogue.
L
LI · 1 review · Verified · Experienced 2025-10-23 ·
★★★★★
Still waiting for delivery!
Reply from Organic catalogue2025-10-31
Thank you for your feedback! I am pleased to confirm your order is currently in transit and should be delivered shortly.
We appreciate your patience.
Kind regards,
Hannah
The Organic Gardening Catalogue
We're happy to hear that your order arrived on time and in great condition. We appreciate your positive feedback and thank you!
Kind regards,
Hannah
The Organic Gardening Catalogue
The compost and mulch were delivered straight away and I was kept up to date about the elephant garlic. The elephant garlic cloves are large and good quality. very pleased.
Reply from Organic catalogue2025-10-31
We're happy to hear that you were pleased with the prompt delivery of your compost and mulch, along with the updates on your elephant garlic. We're glad the garlic cloves are of good quality and large. Thank you for your positive feedback!
Kind regards,
Hannah
The Organic Gardening Catalogue
Nice bulbs well delivered. I'll tell you next summer if it was worth it.
Reply from Organic catalogue2025-10-31
We're happy the bulbs arrived well! We appreciate your purchase and look forward to hearing about your experience next summer. Thanks for your feedback!
Kind regards,
Hannah
The Organic Gardening Catalogue
We're happy to hear that your order arrived quickly and was of good quality! Thank you for your positive feedback; we appreciate it.
Kind regards,
Hannah
Organic Gardening Catalogue
We're happy to hear that you are pleased with your order and our prices. Thank you for your positive feedback; we appreciate it.
Kind regards,
Hannah
Organic Gardening Catalogue
Thank you for your kind words! We’re delighted to hear you consistently enjoy the quality of our plants and products.
Kind regards,
Hannah
Organic Gardening Catalogue
I made a silly mistake of ordering goods for the wrong address, spoke to your customer service agent who was fantastic, corrected the records,updated the system and reordered my goods.
That is fab customer service, Shows it can be done, can you show Thames Water how to do it.!
Reply from Organic catalogue2025-10-28
We appreciate you sharing your experience. We're happy to hear that our customer service agent was able to resolve the address issue and reorder your goods efficiently. It's great to know you received such helpful service. Thanks for your feedback.
Kind regards,
Hannah
Organic Gardening Catalogue
Your website is easy to use, with swift delivery. Polite and helpful responses to telephone enquiries.
Reply from Organic catalogue2025-10-28
We appreciate you taking the time to share your positive experience. We're happy to hear that our website was easy to use, and our delivery and telephone support met your expectations.
Kind regards,
Hannah
Organic Gardening Catalogue
We're happy to hear that you received good seeds in good condition. We appreciate your positive feedback and thank you for your time.
Kind regards,
Hannah
Organic Gardening Catalogue
Seeds look amazing. They are for a present for a young lad just starting an allotment.
They all arrived but the packaging could have been better as the flat box had gaps at both ends and the packets could have easily slipped out.
Reply from Organic catalogue2025-10-28
We're happy to hear the seeds look amazing and are suitable for the young lad's allotment. We appreciate your feedback regarding the packaging and will review our packaging process to prevent items from potentially falling out during shipment. Thank you.
Kind regards,
Hannah
Organic Gardening Catalogue
L
Louise Miller · 4 reviews · Verified · Experienced 2025-10-12 ·
★★★★★
I ordered the second item just to make…
I ordered the second item just to make some sense of the £6.99 postage cost. The elephant garlic which was the only item I had wanted did not arrive. Apparently I have to wait 21 days. When ordering it there was no suggestion it was not in stock.
So currently I have very expensive bulbs I could have got at my local garden store.
It feels like I have been duped. The time is NOW to plant elephant garlic, if it was unavailable the listing should have said.
Reply from Organic catalogue2025-10-28
We’re very sorry for the frustration caused. All our dispatch times and stock information are shown on the website and in the confirmation email at the time of purchase. You should receive a further email with tracking once items leave our warehouse.
We understand that the delay is disappointing, particularly for time-sensitive items like elephant garlic. Planting when it arrives should still be fine, and we appreciate your feedback about making stock availability clearer — we’ll pass this on to our team.
Kind regards,
Hannah
Organic Gardening Catalogue
D
David · 3 reviews · Verified · Experienced 2025-10-12 ·
★★★★★
Missing an item from order When trying…
Missing an item from order When trying to get a replacement item is now unavailable
Reply from Organic catalogue2025-10-28
We regret that an item was missing from your order and that a replacement is unavailable. We appreciate your feedback and will look into this issue.
Kind regards,
Hannah
Organic Gardening Catalogue
M
MB · 21 reviews · Experienced 2025-10-10 ·
★★★★★
Not great service
Items were sent as multiple packages, which I would have preferred to know before purchase as I would then have looked elsewhere. I am still missing two items, one which was apparently delivered but I can confirm it never reached me so I will be keen to see how this is resolved. I feel a bit greenwashed by the company and will avoid in future.
Reply from Organic catalogue2025-10-28
We’re very sorry to hear about the issues with your order. Unfortunately, we don’t have contact details to get in touch with you directly, but we’d like to help resolve this. Please contact us via email or our customer service channels with your order details so we can investigate the missing items and find a suitable solution.
Kind regards,
Hannah
Organic Gardening Catalogue
My bulbs arrived a bit sooner than expected, all present and, without opening the bags to check in detail, they look very good. Happy with this service
Reply from Organic catalogue2025-10-28
We're happy to hear that your bulbs arrived promptly and in good condition. We appreciate you taking the time to share your positive experience with our service!
Kind regards,
Hannah
Organic Gardening Catalogue
We're happy to hear that you had a great experience with our prompt service. Thank you for your positive feedback!
Kind regards,
Hannah
Organic Gardening Catalogue
