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Vehicles & Transportation

Outdoorplay

60 reviews

4.660 reviews
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About Outdoorplay

Data updated
Website
www.outdoorplay.com
Category
Vehicles & Transportation
Location
United States · Hood River
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
50% (2/4)
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Is Outdoorplay legit?

Outdoorplay (www.outdoorplay.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

F
Fei He · 1 review · Experienced 2024-08-23 ·

very quick delivery and very good product

J
Joshua Petika · 1 review · Experienced 2024-09-16 ·

A+ Experience

Price was better than anyone else out there. Equipment arrived exactly as described and shipping was surprisingly fast for going coast to coast.

Reply from Outdoorplay2024-10-04

So glad to hear that you had a positive shopping experience with Outdoorplay! We are here to make shopping for your outdoor gear simple. Thank you for your business!

R
Roben · 6 reviews · Experienced 2024-09-23 ·

First rate customer service!

As always, Outdoor Play provides the best service and products. I love my new Raven I Pro! Floats like a dream!

Reply from Outdoorplay2024-10-03

Glad to hear that you're loving the NRS Raven I Pro! It does float like a dream, and nimble, too! I see many happy river adventures in your future. Happy paddling!

M
Mike E · 2 reviews · Experienced 2024-08-01 ·

Good service assumed

Ordered a NRS 35L dry bag and a Level Six throw bag rope. Product as advertised and timely delivery. Nothing but positive results ordering from OP and will continue to be a customer.

Reply from Outdoorplay2024-09-17

Great to hear Mike, we will be here to supply whatever you may need :)

J
Joseph Rhinehart · 2 reviews · Experienced 2024-08-16 ·

I have over the last 8 years or so had…

I have over the last 8 years or so had fantastic experiences ordering from outdoorplay, fair prices , quick delivery - hard to go wrong when you get both of those !!

Reply from Outdoorplay2024-09-17

So glad to hear that Joseph, thank you for taking the time to give us that great review. We will be here in the future to keep your outdoor adventures fun and safe!

L
Luke · 3 reviews · Experienced 2024-08-12 ·

Thule Top Deck (reboxed)

Looking to save some money, I chose a reboxed Thule Top Deck kayak carrier. Everything was included in the kit and in immaculate condition. Outdoor Play is my go to for all my white water and paddlesport needs. Very professional with great support and quick shipping.

Reply from Outdoorplay2024-08-27

Thanks for the kind words, Luke! We appreciate your business and so glad to hear you are loving your Top Deck! Happy paddling!

K
Kathy Keefe · 1 review · Experienced 2024-07-23 ·

Outdoorplay had the sprayskirt and…

Outdoorplay had the sprayskirt and cockpit cover that was the correct size for my new kayak. I was unable to get them locally. The website enabled me to select the correct size and I received both within a few days. I appreciated the thoroughness of the website as well as the variety of selections.

Reply from Outdoorplay2024-08-13

Hey Kathy! We really appreciate you choosing Outdoorplay for your outdoor gear! And glad to hear that you were able to easily order your correct size cockpit cover and spray skirt. Happy Paddling!

w
william widman · 1 review · Experienced 2024-08-02 ·

I have bought quite a few rafting…

I have bought quite a few rafting supplies and accessories from these guys and the orders have arrived promptly and nothing has ever been incorrect. I’m extremely satisfied with them and would recommend Outdoorplay to anyone and everyone!

Reply from Outdoorplay2024-08-15

Thank you William for the kind words. We are glad to be your go to source for gear!

T
Todd · 1 review · Experienced 2024-07-06 ·

Ordered a 2 piece carbon paddle to use…

Ordered a 2 piece carbon paddle to use with my new kayak. Planned an outing but no paddle for over a week, tracking showed it still at vendor. It literally was being shipped from a local supply. Contacted company and company asked to cancel or ship same day. Had run around with Ai chatbotbof course...but finely got paddle into the shipped mode.bit didn't arrive in time for my trip. Had to borrow. The paddle however is awesome and recommended. Outdoorplay needs to get stuff into the mail same day or next to stay competitive with other vendors. Not shipping for over a week is not going to be successful.

Reply from Outdoorplay2024-07-30

Hello Todd and thanks for taking the time to leave us feedback. We are so sorry to hear of delays with your order! Would you be able to provide us your order number or email address used to place the order? We would like to confirm what happened with your order. We do ship orders same day, or next, Monday through Friday. Our USPS driver does not scan packages when they pick them up which leads to a bit of confusion with folks thinking their package hasn't shipped when they actually have. Some of those packages are loaded onto a train or truck out of Portland, Oregon for travel to the east coast so they won't show a USPS scan until they get unloaded at the delivery terminal. And sadly this summer we've seen delays on packages shipped with USPS, UPS, and FedEx due to weather as well as due to the increased numbers of packages being shipped. Please give us a call at 1-800-994-4327 Monday through Friday from 8am to 4pm Pacific at 1-800-994-4327 if you have additional questions. Thanks for choosing Outdoorplay!

P
Paul Smithers · 8 reviews · Experienced 2024-07-26 ·

So far so good

So far so good. The paddle is light, easy connection system with a variety of feathering angles which I haven't even used. Blade seems durable and catches a sufficient amount of water.

Reply from Outdoorplay2024-07-29

Fantastic to hear Paul, if you have any questions in the future or a need for any more gear we have all you need to stay safe and have fun on the water! Thank you again for choosing Outdoorplay

B
Blackdog · 1 review · Experienced 2024-07-18 ·

Outdoorgear usually has the best prices…

Outdoorgear usually has the best prices on good gear and service is great as well. Win/win!

Reply from Outdoorplay2024-07-26

Thank you Blackdog, we are glad to hear you're loving ODP!

A
Alex Semakov · 2 reviews · Experienced 2024-07-23 ·

Terrible.

Terrible, terrible, terrible. I bought a kayak from Outdoorplay on their website. The delivery time was critical to me since I needed this item to be delivered before my trip starts. I was fooled by good reviews and communicatiin with a customer service representative assuring me that they have expedited delivery options. I payed $60+ for 2-day delivery by air. I placed my order on Saturday. On Tuesday I contacted the customer service to find out the status since I did not get any updates. The response was quick by email saying that assuming my expedited delivery choice it is not normal not to get a notification of shipment by that time. They promised to push the delivery. On Wednesday I got an update in the Shop app that my item had been shipped. The UPS tracking number was provided. I followed the progress all day and later received a notification that the item was delivered. My order was fulfilled. The only problem was that it was delivered not to my address. The item was shipped to a different state. I spent hours on the phone with UPS to find out that the seller shipped the item to their own facility in NV instead of my address in CA. I payed for 2 day delivery and after 4 business days the item has not been delivered. Stay away from this reseller and deal with real manufactured of the merchandise.

Reply from Outdoorplay2024-07-25

Hi Alex, First I want to apologize that this happened with your order, we did get a new vendor recently (Spinera) and there was a mix up on the label somehow it got the wrong address and it was delivered incorrectly back to the manufacturer. We are refunding the shipping cost you paid since you did not get this item and we have had the order reshipped with next day air. I hope you are still able to get some great use out of this and that our actions are sufficient to remedy the issue.

a
alphalaydie gee · 2 reviews · Experienced 2024-07-07 ·

Competitive prices and top brands

I have purchased multiple items for my kayaking obsession from Outdoorplay. From water gloves to towing ropes. My best purchase so far has been the NRS Women's Paddle Wetshoes (size 10). These shoes were great for kayaking. They fit my wide feet well and kept the water out. They were easy to walk in and felt comfortable while kayaking for hours. A bonus is that they zipped over the bottom part of my wetsuit without feeling too bulky. Would definitely recommend Outdoorplay offers competitive prices, fast shipping, and they sell top brand quality products. Outdoorplay will always be my goto company for my outdoor needs.

Reply from Outdoorplay2024-07-17

Thank you for the kind words we are so glad to be your go to for all your needs!

G
GregTach · 1 review · Experienced 2024-07-01 ·

Great E-Tailer

Fair and competitive prices. Timely, and reliable business conducts.

Reply from Outdoorplay2024-07-17

Thank you for the great review we are glad you found what you need and we are here for your next adventure!

G
Gavril Ismailov · 1 review · Experienced 2024-06-28 ·

Right size and good quality

Reply from Outdoorplay2024-07-03

Great to hear Gavril! Thanks for trusting Outdoorplay for your outdoor needs

R
RPEN · 3 reviews · Experienced 2024-05-16 ·

I love my Patagonia midweight capilene…

I love my Patagonia midweight capilene top! It fit as anticipated and the color was as pictured. I love Patagonia’s quality and wouldn’t hesitate to buy another. Outdoorplay responded quickly to my order and I received my package in good condition. Its arrival date was also as anticipated. I would order from them again.

Reply from Outdoorplay2024-06-27

Hi RPEN I am glad to hear that Capilene is working out for you ! We are here for all your future needs.

C
Claus · 3 reviews · Experienced 2024-05-28 ·

Fast

Fast, but not smart to pack a 3pcs paddle assembled as it cost an arm and a leg when shipped internationally. One of the 3 springs certainly did not pass a quality test as its hole does not allow the lock to pop through. I can easily fix it myself though

Reply from Outdoorplay2024-06-27

Hi Claus, If there is an issue with that paddle please feel free to reach out, we can work with you and the manufacturer to see what options we have to make sure that paddle is working properly for you.

S
Suzanne · 2 reviews · Experienced 2024-04-26 ·

Both the dry bibs and the semi dry top…

Both the dry bibs and the semi dry top fit great. Had to size up one size on the top. Very high quality and Ootdoorplay's customer service is fantastic. Not only did they run a quick exchange for a larger top very quickly but they were very helpful, friendly and even gave me an additional discount. They are a passionate company of kind people who love their products and treat their customers with a high level of courtesy and respect. I will definitely do business with them in the future!

D
David Sanchez · 1 review · Experienced 2024-05-02 ·

Price of product for the quality..

Reply from Outdoorplay2024-05-03

Thanks for the review, David. And glad to hear you like our prices! We appreciate your business

C
Customer · 5 reviews · Experienced 2024-04-11 ·

Great product great price great…

Great product great price great customer service 5 star

Reply from Outdoorplay2024-04-12

Thanks for taking the time to leave us such a nice review. And thank you for choosing Outdoorplay! Chat with you soon.