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Construction & Manufacturing

Ozarke

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101 reviews

4.7101 reviews
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About Ozarke

Data updated
Website
www.ozarke.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
14% (1/7)
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About this business

Ozarke is a leading home decor company based in Houston, Texas. Founded with a passion for design and a commitment to quality, Ozarke offers a wide range of unique and stylish home decor products that are both functional and beautiful. From elegant lighting fixtures and cozy throws to modern furniture and chic wall art, Ozarke's products are designed to help customers create the home of their dreams. With a focus on sustainable materials and ethical manufacturing practices, Ozarke is dedicated to making a positive impact on the world and creating a more beautiful and sustainable future for all. Whether you're looking to update a single room or transform your entire home, Ozarke has the products and expertise you need to create a space that's both comfortable and stylish.

Written by the business, not verified by us.

Is Ozarke legit?

Ozarke (www.ozarke.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 14% of negative reviews. Last updated 2026-09-05.

What people say

Worst experience regarding returns

Worst experience regarding returns. These people charge return label and restocking fee. So my 300 order was refunded 250. The lights I bought were extremely dim. Not what I expected. Won’t be shopping from them…ever. And, hopefully people stay far away. You want to charge return shipping? Np. You want to add garbage return fees on top of that. You lost me and hopefully others will heed the warnings.

Do not recommend this company

Do not recommend this company. They falsy advertise that their product will be shipped in 1 - 3 days which is not accurate. I placed an order 9 days ago that has still not been shipped and they are very hard to reach to check in on the status. No response to the form completed on website and awaiting a response on an email to see what the status is. I order over 50 lights from different companies for a new project and all had much better customer service and delivery

Avoid at all costs!!!

Avoid at all costs!!!! They claim that they have hassle free returns, but when you actually have to return their product, it is anything but hassle free. Very deceptive advertising! Once you are ready to return, then they will direct you to their return policies which are not listed on the product page. Their heavy pendant lights hang by the wire and do not have a proper rod to support the weight. If you are like me and purchased a product because you want to support a Palestinian owned business, do not make my mistake, as this business might be Palestinian owned but it lacks the ethical framework when selling. They sold me pendant lights which were falsely advertised. Additionally, when I tried to cancel a heavy chandelier that has not yet shipped, they refused to do so and gave me only one option to wait for delivery which is projected months in the future and then return it and take a 20% loss through the return. Incredibly disgraceful!

Three weeks have passed

Three weeks have passed, and my order still has not arrived. There has been little to no communication, no clear tracking, and no proper update from Ozarké. Payment was taken quickly, but the delivery and support have been extremely disappointing. I expect either immediate shipping confirmation or a full refund.

Reply from Ozarke2026-07-16

Thank you for your feedback. Having conducted a thorough review of our records, we are unable to locate any order, payment, or correspondence associated with this review. Furthermore, we do not operate in the United Kingdom. On this basis, we must respectfully advise that this review does not reflect a genuine transaction with our company and appears to have been submitted in error or relates to a different business entirely. We take considerable pride in our customer service and respond to every customer enquiry within 24 hours. Should you be a genuine customer, we would welcome the opportunity to assist you and kindly ask that you contact us directly so the matter can be resolved promptly.