PerfectGift.com (www.perfectgift.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
AWFUL. AWFUL. AWFUL!!!! I ORDERED A $10 GIFT FROM THEM, FROM A MERCHENT KNOWN FOR DIGITAL CODES. THEY THEN SAID THAT THEY DID NOT COME IN DIGITAL CODES, BUT ONLY AFTER I SPENT MY MONEY??? SO THERE WAS NO WAY I COULD GET MY GIFT CARD CODE. AWFUL, SCAM, WEBSITE. NEVER USE THEM UNDER ANY CIRCUMSTANCES.
Reply from PerfectGift.com2026-08-05
We are very sorry to read about your experience. Please contact our support team so we can immediately assist you at [email protected]
Russell (Dir Customer Service)
Thanks for being a PerfectGift customer, and so glad our customer service team helped!
- Tiffany R. (Dir. Consumer Experience)
M
Mary · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
Easy
Got what I needed
Reply from PerfectGift.com2026-08-04
Glad PerfectGift could help you get the gift card you needed!
- Tiffany R. (Dir. Consumer Experience)
M
Mary · 4 reviews · Experienced 2026-08-02 ·
★★★★★
Issue resolved quickly
I experienced an issue with my card & after several emails, my issue was resolved by Joe. Thank you so much for helping me & straightening out my issue.
Reply from PerfectGift.com2026-08-04
Thanks for being a PerfectGift customer, and so glad Joe was able to assist with your gift card issue. He's amazing!
- Tiffany R. (Dir. Consumer Experience)
Glad to hear the PerfectGift website was easy to navigate! We appreciate you choosing PerfectGift for your gift card needs!
- Tiffany R. (Dir. Consumer Experience)
T
Tina M · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
Experience was easy and stress free.
Reply from PerfectGift.com2026-08-03
Cheers to an easy and stress-free gift card experience! Thanks for being a PerfectGift customer!
- Tiffany R. (Dir. Consumer Experience)
A customized photo gift card is extra special! Thanks for choosing PerfectGift to spread joy with personalized gift cards!
- Tiffany R. (Dir. Consumer Experience)
B
Bill - Hawaii · 3 reviews · Verified · Experienced 2026-07-20 ·
★★★★★
Clever Way to Express Appreciation
The cards and debit cards were just as ordered, and had a very quick delivery time.
They arrived totally unexpected by the recipients, who were surprised to see themselves on the Visa cards. I'd recommend this gift idea, and particularly this Company, for a unique gift-giving experience.
Reply from PerfectGift.com2026-08-03
Love that you surprised the recipients with a personalized Visa card with a photo of them on it! It's a gift card and a keepsake in one! Thanks for choosing PerfectGift!
- Tiffany R. (Dir. Consumer Experience)
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Victor · 2 reviews · Verified · Experienced 2026-07-30 ·
★★★★★
Easy to navigate + execute this ecard /…
Easy to navigate + execute this ecard / gift
Reply from PerfectGift.com2026-07-31
Thanks for choosing PerfectGift for your digital gift card needs!
- Tiffany R. (Dir. Consumer Experience)
A
Anna · 1 review · Experienced 2026-07-28 ·
★★★★★
Every time I've ever had to call a…
Every time I've ever had to call a perfect gift rep, I have always had a pleasant experience. Everyone is genuinely so nice, that it makes calling enjoyable, and the AI chatbot is also surprisingly good too. I recently had a problem occur with one of the gift cards I issued to a study participant. They were having difficulty accessing the funds. I called customer service and not only did they explain the issue clearly, but they also heard and understood my stress in the moment. The whole experience was handled so well, and reduced the stress I was feeling. They understood the urgency of the situation and were able to provide a solution to the problem that I hadn't considered, and one that also didn't require me to do anything extra. All within the same day! I was grateful, the recipient was grateful, and it saved my day. So thank you! and Jill is the best!
Reply from PerfectGift.com2026-07-31
Thanks for being a PerfectGift client! So glad you get to work with Jill as she's amazing. Our teams - human and AI! - are always here to assist with bulk gift card needs.
- Tiffany R. (Dir. Consumer Experience)
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Nicole · 1 review · Experienced 2026-07-30 ·
★★★★★
Evan Crum is on it!
Evan Crum is always on top of things. He responds quickly to questions, concerns, and roadblocks! Even when issues are still being worked through, Evan remains responsive, friendly, & willing to jump on a call to work through an issue. I'm grateful to have him as our customer experience representative and appreciate the support he provides.
Reply from PerfectGift.com2026-07-31
Thanks for being a PerfectGift client! Evan and the team appreciate your business and the opportunity to support your bulk gift card needs.
- Tiffany R. (Dir. Consumer Experience)
A picture of a couple kissing on a gift card just for them seems like a ridiculous reason to cancel my order! 😡then I had to go back and re-enter all the information!
Reply from PerfectGift.com2026-07-31
We apologize for any inconvenience. Our Card partners strictly govern Card images. We make every effort to offer guidance and advice to select the correct image, but we will provide feedback to our team and partners.
Russell (Dir Customer Service)
G
Gary · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Fast delivery great service
Reply from PerfectGift.com2026-07-29
Glad that PerfectGift delivered great service and fast delivery of your gift card! Appreciate you being a customer!
- Tiffany R. (Dir. Consumer Experience)
Great experience plus resolved my issue in a timely matter
Reply from PerfectGift.com2026-07-29
Thanks for choosing PerfectGift! Our rockstar customer care team is always happy to help!
- Tiffany R. (Dir. Consumer Experience)
S
Shiny · 1 review · Experienced 2026-06-30 ·
★★★★★
Not honoring promotions
My order that had the "Spend $500, receive $150" promotion was cancelled just so the company did not have to honor the offer, even though I placed the order strictly according to their offer terms. Until they honor their promotions, I cannot recommend this company at all.
Reply from PerfectGift.com2026-07-30
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience this has caused.
After reviewing, we found an issue with promotion eligibility that unfortunately required us to cancel or refund the transaction.
We understand how disheartening this can be when everything seems fine on your end, and we want to assure you that this is not a decision we take lightly. Our compliance and security standards in the Gift Card industry sometimes require us to decline or refund certain transactions.
We truly appreciate your understanding and hope to have the chance to make this right for you in the future. Please feel free to contact us if you have any questions [email protected]
Russell | Director of Customer Service
Easy to order.
Placed a previous order in March and was pleased.
Reply from PerfectGift.com2026-07-30
Thanks for placing a second gift card order with PerfectGift! We appreciate you as a customer. Also, we have launched a rewards program since March, so you earn Sparks with every purchase that you can redeem for promo codes!
- Tiffany R. (Dir. Consumer Experience)
S
Susan · 2 reviews · Verified · Experienced 2026-07-28 ·
★★★★★
It’s quick and easy and no effort at all
Reply from PerfectGift.com2026-07-28
Cheers to a quick, easy, no effort gift card ordering experience with PerfectGift! Thanks for being a customer!
- Tiffany R. (Dir. Consumer Experience)
I received my card to give at the an upcoming wedding. It's so cute - can't wait until they see it. I had a problem with the picture I used and the staff was on it! They explained the problem and got it all taken care of so I could get it on time. Great idea for a gift.
Reply from PerfectGift.com2026-07-28
Thanks for choosing PerfectGift to create a customized photo gift card. This is a wedding gift that's sure to become a keepsake! Appreciate you being a customer!
- Tiffany R. (Dir. Consumer Experience)
