Very easy to use and prompt delivery
Reply from PerfectGift.com2026-07-20
Thanks for choosing PerfectGift for easy and prompt gift card ordering and delivery! - Tiffany R. (Dir. Consumer Experience)
About PerfectGift.com
Data updated- Website
- www.perfectgift.com
- Category
- Events & Entertainment
- Location
- United States · Pittsburgh
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 94% (17/18)
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Is PerfectGift.com legit?
PerfectGift.com (www.perfectgift.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
Was never received and trying to…
Was never received and trying to contact cs
Reply from PerfectGift.com2026-07-16
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at [email protected] Russell (Dir Customer Service)
Always great
We use every year for a large event and it is a great experience every time!
Reply from PerfectGift.com2026-07-16
Thanks for being a PerfectGift client! Appreciate you choosing us to support your event and help it be a success! - Tiffany R. (Dir. Consumer Experience)
These personalized Visa cards are a…special to each recipient
These personalized Visa cards are a great gift. Each one is special to the family members in our group. I love them!
Reply from PerfectGift.com2026-07-14
Thanks for choosing PerfectGift for personalized Visa cards! It's a gift card that becomes a keepsake! We appreciate you as a customer! - Tiffany R. (Dir. Consumer Experience)
It helped my family with the Aspen Fire…
It helped my family with the Aspen Fire in Colorado
Reply from PerfectGift.com2026-07-14
Gift cards can help for many occasions. We are so sorry you are going through this but are glad that gift cards are helping in a difficult time. - Tiffany R. (Dir. Consumer Experience)
cancelled my order
Reply from PerfectGift.com2026-07-13
We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end. Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods. Thank you for your understanding. Russell | Director of Customer Service
Prompt excellent service
Prompt excellent service. Trustworthy.
Reply from PerfectGift.com2026-07-13
Thanks for choosing PerfectGift! Trust and excellent gift card service make a winning combination! - Tiffany R. (Dir. Consumer Experience)
Website is so easy to navigate
Website is so easy to navigate. The option to personalize with a picture is wonderful!
Reply from PerfectGift.com2026-07-13
Personalizing a gift card with a picture turns a gift card into a keepsake! Thanks for choosing PerfectGift! - Tiffany R. (Dir. Consumer Experience)
This was supposed to be a gift card won…
This was supposed to be a gift card won at Lowes. It took a long time on the phone-the lady didn't seem to understand what she was doing-and we ended up with a charge on my credit card of $250. I was force to flag it as fraudulent and close the card. This was not what was supposed to happen.
Reply from PerfectGift.com2026-07-16
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at [email protected] Russell (Dir Customer Service)
Great ordering experience
Thank you to Sandra and Ilona who were very helpful in my experience with your company. Your company operates with integrity and quality customer service. I am well pleased with my ordering experience. Thank you so much.
Reply from PerfectGift.com2026-07-14
Thanks for being a PerfectGift customer and for the kind shoutout to our customer care heroes Sandra and Ilona! Integrity is one of our core values, so we're thrilled you experienced that in action. - Tiffany R. (Dir. Consumer Experience)
The rep was super helpful and made…
The rep was super helpful and made everything very easy! Got the order done quickly with no hassle.
Reply from PerfectGift.com2026-07-14
Thanks for being a PerfectGift client! Appreciate you choosing PerfectGift for your bulk gift card needs. - Tiffany R. (Dir. Consumer Experience)
I have not received the email…
I have not received the email confirming the ecard was sent as indicated by the status of the order.
Reply from PerfectGift.com2026-07-16
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at [email protected] Russell (Dir Customer Service)
Disgraceful Deflection
My friend went thru redeeming his gift I sent thru perfectgift.com but never had the actual gift card delivered. My order was refunded a few days later, apparently so PerfectGift could weasel out of the $150 bonus they were offering. Instead of owning it as a mistake, they deflect as a "promotion eligibilty issue" as if they aren't responsible for their own promotion. The $150 bonus would indeed have been very generous, but at least $30 to the affected people would go a long way to building back trust.
Reply from PerfectGift.com2026-07-13
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience this has caused. After reviewing, we found an issue with promotion eligibility that unfortunately required us to cancel or refund the transaction. We understand how disheartening this can be when everything seems fine on your end, and we want to assure you that this is not a decision we take lightly. Our compliance and security standards in the Gift Card industry sometimes require us to decline or refund certain transactions. We truly appreciate your understanding and hope to have the chance to make this right for you in the future. Please feel free to contact us if you have any questions [email protected] Russell | Director of Customer Service
Process of sending my niece a gift card…
Process of sending my niece a gift card was simple and I liked the card motif selections.
Reply from PerfectGift.com2026-07-13
Thanks for being a PerfectGift customer and an amazing aunt! So glad we could help you make your niece smile with a customized gift card! - Tiffany R. (Dir. Consumer Experience)
They cancelled my order with zero…
They cancelled my order with zero communication and refused to honor their own promotion.
Reply from PerfectGift.com2026-07-13
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience this has caused. After reviewing, we found an issue with promotion eligibility that unfortunately required us to cancel or refund the transaction. We understand how disheartening this can be when everything seems fine on your end, and we want to assure you that this is not a decision we take lightly. Our compliance and security standards in the Gift Card industry sometimes require us to decline or refund certain transactions. We truly appreciate your understanding and hope to have the chance to make this right for you in the future. Please feel free to contact us if you have any questions [email protected] Russell | Director of Customer Service
Great Experience
Quick, easy, great experience. Customer service was amazing and Jill was wonderful to work with from start to finish. She was helpful in guiding our company set up and explaining gift card options. Will definitely order again.
Reply from PerfectGift.com2026-07-10
Thanks for being a PerfectGift client! So glad you get to work with Jill and we look forward to serving your future bulk gift card needs. - Tiffany R. (Dir. Consumer Experience)
I needed dozens of physical giftcards…
I needed dozens of physical giftcards on a quick turnaround time - and my organization did not previously work with PerfectGift.com. The team quickly walked me through establishing the account and helped by get the cards both customized and delivered by the very next business day!
Reply from PerfectGift.com2026-07-13
Thanks for being a new PerfectGift client! We are delighted we could help you quickly get the customized bulk gift cards you needed! - Tiffany R. (Dir. Consumer Experience)
Dishonorable liars
Dishonorable liars. They ran a promotion to build buzz promising a free gift card when you purchase one. Then they voids all orders (even ones you already redeemed) bc they couldnt handle paying out and honoring their promotion. Dont believe their BS too, the ONLY reason they voided orders was bc they didn't wanna payout their promotion. It had nothing to do with issues on the customer side. Worst part is they add everyone to their ridiculous marketing emails. So they get all the data and reward and you get nothing. Great business strategy (for them)!! Update: company reply complete BS, promo had no limit and was good till end of month. They pulled it early bc they flipped out at all the funds they had to payout. Instead of honoring the promo they decided to silently pull it and void every order without notifying anyone. Shady
Reply from PerfectGift.com2026-07-09
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience this has caused. After reviewing, we found an issue with promotion eligibility that unfortunately required us to cancel or refund the transaction. We understand how disheartening this can be when everything seems fine on your end, and we want to assure you that this is not a decision we take lightly. Our compliance and security standards in the Gift Card industry sometimes require us to decline or refund certain transactions. We truly appreciate your understanding and hope to have the chance to make this right for you in the future. Please feel free to contact us if you have any questions [email protected] Russell | Director of Customer Service
Buyer beware!
The process to purchase an e-gift card from PerfectGift.com was relatively easy. You can track the process from pending to sent to complete, then cancelled. My recipient received the gift card. She was so excited for the gift and thanked me for thinking of her. Then all of a sudden I receive message from her that when she opened it there was a message that it was CANCELLED! How embarrassing for me the sender! I called customer service and was told that it was cancelled because the recipient didn’t complete a verification step so it was cancelled for security reasons. The recipient just graduated at the top of her class so I’m sure she’s smart enough to follow the prompts if there was such a thing! Save yourself the embarrassment and purchase your gift cards elsewhere.
Reply from PerfectGift.com2026-07-09
We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end. Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods. Thank you for your understanding. Russell | Director of Customer Service
Outstanding Customer Service
The PerfectGift website was easy to use. I was able to quickly find the type of cards I needed, and customized them! Our Growth Relationship Manager, Zack was amazing! We had an issue with our previous gift card site, and he was able to help us expedite the shipping so they would arrive in time.
Reply from PerfectGift.com2026-07-09
Thanks for being a PerfectGift client! So glad Zack could assist with your customized bulk gift card order! - Tiffany R. (Dir. Consumer Experience)