Jamie is so helpful
Jamie is so helpful. I couldn't do my ordering without her. It's also a lot of fun speaking with her every couple of months!!
About Perricone MD
Data updated- Website
- www.perriconemd.com
- Category
- Health & Medical
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 95% (19/20)
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Is Perricone MD legit?
Perricone MD (www.perriconemd.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-11.
What people say
Ive been using Perricone MD for more…
Ive been using Perricone MD for more than 25 years. I love most of his products especially the Cold Plasma Advanced Serum . Plus you have a great staff, especially Karen. She takes good care of me . Karen knows what I need and she would call me to let me know when there is a Sale of my favourite items >. She keeps her words and give me great, accurate advise! Thank you Karen ! Florence Crompton
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Reliable and happy
Well, I have been using this product a few years now and have not found anything better! However, the last time I ordered a jar, it arrived with a different color to the cream. I assume they changed the formula, but I was willing to try it anyway. This turned out to not be true and I was very unhappy with the jar they sent and I would like to return it and get a new jar in it place. It came very dark beige, and it’s a creamy off-white normally . The smell was different too, and it caused my face to peel I’m sure that was just a mistake hoping the order I just made arrives to be my old moisturizer that always worked for me
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Perricone provides quality products at…
Perricone provides quality products at reasonable prices.
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Never received order
Reply from Perricone MD2026-08-06
Hi, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
Good products
Good products - like when items are on sale
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
10 years and counting…
I have used Perricone MD products for the last 10 or so years and I’m really happy with how it takes care of my aging skin.
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Jamie is always so knowledgeable and…
Jamie is always so knowledgeable and attentive. Love her!
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
great contact.
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Someone answered the..someone very…
Someone answered the..someone very nice..very helpful took the order! I could understand every word she said… offered information! Delightful! Acted like she cared that I even placed an order! Customer service is important!
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Karen is always great to talk to and is…
Karen is always great to talk to and is very helpful and knowledgeable.
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Jamie’s assistance with buying my skin…
Jamie’s assistance with buying my skin clear supplements is always so great and attentive!!! Thank you Jamie.
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Brandi is always great
Brandi is always great. She knows what I buy regularly. She's always very helpful. I really like her.
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Great products/Reasonable price for the…
Great products/Reasonable price for the quality of the product/Good shipping & handling/Easy to use web site
Reply from Perricone MD2026-08-06
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我还没有收到我的订单！
我还没有收到我的订单！ #768626398 我跟进了客户服务聊天，但没有收到有关正在发生的事情的确认电子邮件。我用它作为我的常规皮肤护理，完全没有用，请有人帮助我。
Reply from Perricone MD2026-08-03
Hi Jamie, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
我喜欢这些产品！
获得折扣代码花了一些时间，但一旦我得到它......一切都很顺利！
购物变得简单 - 对于运输网站来说太多了
在您的网站上购物变得轻松。也就是说，您的运费应该减少。谢谢
被THG收购后就走下坡路
我喜欢这个产品，所以我想让我最后一次尝试再次订购，但他们感觉在新的所有权下不可能把事情做好。甚至也不值得将问题提交给客户服务部门。为了美观起见，客户服务人员会花时间回复 trustpilot 上的负面评论，但随后什么也不做。就我最近的订单而言，我收到了一封电子邮件，说明我的订单已发货，但只收到一件商品。显然我的付款出现了问题，这很不寻常，因为这是我一直使用的卡，直到 2028 年才会过期，而 Perricone 成功地用它收取了前半笔订单的费用，没有出现任何问题。如果一次性处理的话，没有理由不能全部处理完。似乎出于某种原因他们试图拆分订单。最令人沮丧的是，明显的付款问题隐藏在一封标题为“您与 perricone md 的订单”的电子邮件中。我什至没有打开它，因为我看到了我的订单发货的跟踪，当只有一件商品到达并且盒子里根本没有装箱单来表明为什么它只是部分订单或应该发货的东西时，我感到非常惊讶。我登录我的帐户查看订单，上面显示两件商品均已发货。我必须搜索他们发送的许多电子邮件才能找到隐藏在一封看起来只是确认我的订单的电子邮件中的信息。至少在电子邮件主题行中包含订单付款问题，以便明确出现问题。该电子邮件还说要登录您的帐户来解决付款问题，但当我登录帐户时，我看不到解决该问题的方法，只是订单中的商品状态显示已发货。光是想从他们那里订购就很累了。这不是第一个问题，所以我已经知道不值得我花时间尝试解决它。是时候寻找另一种洗面奶了。
Reply from Perricone MD2026-08-03
Hi, Thank you for leaving your review. I am sorry to hear that you have had an issue with the credit used on your subscription. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
易于订购和申请奖励
谢谢你所做的一切
我喜欢 Perricone 产品