Had the pan fried dumplings that were…
Had the pan fried dumplings that were sauced table side excellent touch. Bartender Richard made great recommendations. Loved everything
About P.F. Chang's
Data updated- Website
- www.pfchangs.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 0% (0/32)
Do you own P.F. Chang's? Claim this profile for free and start replying to reviews.
Is P.F. Chang's legit?
P.F. Chang's (www.pfchangs.com) has a 2.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Veterans Day free lunch
Today, Nov 11 2025, PF Changs offered a free lunch for Veterans. My wife and I, both retirees, went to their Briargate location in Colorado Springs. The food was great and well appreciated and our server, Trevor, went above and beyond. I just want to let management know how they were greatly appreciated!
Great
Great! We had a lunch delivery at the office yesterday and it was a terrific experience from ordering to delivery! Thanks to Scott! Food was excellent!!!
Scott at P.F. Chang's West End Ave. Nashville, TN
Scott at P.F. Chang's on West End catered our meeting today. The food was excellent, and I truly appreciated working with him to coordinate the order.
The frozen food under the name "home…
The frozen food under the name "home menu, Mongolian style beef" that you find in the grocery store is really disgusting. It not only has so much sugar it taste like you're eating a very sweet dessert the flavors are also nonexistent beyond the sugar.
I visited P.F
I visited P.F. Chang’s London earlier today for a business meeting. Our host, Silky, was outstanding warm, welcoming, and truly an amazing personality. We look forward to returning to P.F. Chang’s because of the wonderful experience Silky created. Please extend our sincere gratitude to her.
Great service Nikhil
Great service Nikhil, thank you!
I felt for chinese food it was very…expensive
I felt for chinese food it was very expensive. The fried rice was very bland and a major rip off for $4.60 extra. They don’t even have pork fried rice on the menu. I would never eat there again.
Great food & exceptional service
The food was great and the service excellent! We went on a Friday about 4pm, so we beat the rush. Daniel was our server a couple weeks ago and we asked for him again this time. He is a great server and we will ask for him again if our normal server Catherine isn't working.
Horrible Customer service and the fried…
Horrible Customer service and the fried rice was undercooked
Truly Disappointed
First, let me say that I had always heard PF Chang's had excellent food (in the past, for sure). Although they are expensive, I decided to treat myself. Problem: There were eggshells in my pepper steak, and the fried rice was extremely bland. I wish I had read the reviews before I ordered this through Grubhub. It cost $35 before tax, service charges, and tip. What a rip-off.
It was the worst food
It was the worst food, service, overpriced for four people with limited number of even drinks. It came over $200, why one of the most pathetic experiences I’ve had. Never go there. There are far better choices.
I ordered to go a few mths ago and it…
I ordered to go a few mths ago and it was just off - lettuce wraps and Mongolian beef - simply no flavor. I ordered today thinking just an off nite - but nope it’s bad- the meat is weird texture and has zero flavor - chicken wraps - same. I’ll put them on my dog not go to list nos - what happened?? Mind you, it was never great, but the food is just bad bad bad, yet the prices are way up there. Good bye p f changs.
I ate at the P.F horrible service.
I ate at the P.F. Chang’s on Throckmorton Street in FT Worth. Was seated immediately, it was almost empty. Place our order and the food came out quickly. It was good. Then, crickets. Waitress finally brought more water. The drink was in so spicy it was undrinkable. Ordered a replacement drink, gave up, cancelled the order for the the drink, we retrying to leave at this point. No waitress, she’s talking to another table, not taking an order, just talking.
John was an absolute lifesaver in…
John was an absolute lifesaver in resolving a frustrating issue with Uber Eats. They charged me $94 for an order I canceled within just 28 seconds, and refused to issue a refund, claiming they still needed to pay P.F. Chang’s. When I couldn’t get through to an Uber manager (they insisted on taking a message and promised a callback within 48 hours), I called P.F. Chang’s directly. They connected me to their manager, John, in under 30 seconds. John jumped right in—he confirmed they weren’t preparing the order and told Uber there was no reason to withhold my money. When Uber backtracked and said the refund wasn’t possible because the cancellation happened too quickly for their system, John offered to cover it from the restaurant’s side if needed, just to ensure I got my refund. Even though the situation was stressful, John’s kindness went above and beyond. He’s even sending me a gift card so my family can enjoy a meal at a P.F. Chang’s location in our city, five hours away from the original spot. In a world full of corporate headaches, it’s refreshing to encounter someone like John who treats people with genuine care and empathy. Shame on Uber Eats for their poor handling—major props to John and P.F. Chang’s!
Food was horrible
Food was horrible. Changs spicy chicken was dry, overcooked with tiny pieces of chicken. I couldn't eat much of it as it was mainly breading. The beef was also overcooked and tasteless. Complete waste of money. Fix it please.
My friend and I have be wanting to go…
My friend and I have be wanting to go to Changs. We visited the one at Fashion Pla e Mall in Murray, Utah. To say it was bad is an understatement. We both ordered the salmon lunch. A choice of soup or egg roll. I opted for the egg drop soup. It tasted like dirty dishwater looks. The waiter then brought me an egg roll. Nasty. When the main came the salmon was dry and tasteless. One positive was the waiter. He was very congenial.I will never return. I don't know how it continues to operate.
I ordered online to pick up at…
I ordered online to pick up at restaurant. Drove 45 minutes, waited 20 minutes, the restaurant never got the order. Instead of actually preparing the food, they kept me on the phone for 20 minutes looking for the order. The order number was not on their system. What incompetence! Don’t wish to ever patronize this place ever again!
PF Chang is not the same
I haven’t been to P.F. Chang’s in a while. Was P.F. Chang’s bought out by somebody? All of the most popular dishes have been discontinued. They’re cool way of bringing out the sauces to be mixed at the table has disappeared. The rice is different. It is flavorless and the texture is horrible. Whoever is managing P.F. Chang’s needs to be fired. Bring back the old PF Chang.
Terrible
Terrible. Cold. Flavorless. Just not any good. Very exoendive.