Prosper Health (www.prosperhealth.io) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
They were very helpful and helping me get my diagnosis. What has not been helpful is I've waited almost 2 months to get my report and their customer service response times are horrendous. It shouldn't take weeks to get a response for a simple request for a report. Prosper health has been absolutely terrible and responding to emails responding inside of the platform in a timely fashion.
I liked that they take the time to listen and answer any questions that I might have and help me explain what is to be expected and learn about how to be better and more understanding.
It was very easy to make an appointment to be evaluated for ASD, I did not have to meet any criteria before the appointment was accepted. My autism evaluator was very understanding of my unique situation, as I do not meet all the criteria for autism, but I met it enough to still receive an autism diagnosis. I also like how easy it is to choose your evaluator/therapist and view their profile and availability before making a decision. I also like that I did not have to make any phone calls, to cancel or make appointments and everything is able to be done on the app.
Prosper Health makes it possible to learn more about myself. I am an adult and I was surprised to learn that it was possible to access an affordable assessment, covered by my insurance, on my own schedule. I was able to choose a professional who had appointments available outside of my working hours and who was flexible in scheduling the initial and second appointments as well as the call to discuss the findings. Additional resources (therapy, support groups) were offered. This has been a very positive experience.
It was so easy to set up the appointment. They were covered by my insurance. It was virtual appointments. The psychiatrist was so nice. No waiting lists, not super expensive. Three visits, the first two are 90 minutes and the last one is 45 minutes. My co pay was $30 each appointment with my insurance.
65 reviews matching