PureFormulas (www.pureformulas.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 79% of negative reviews. Last updated 2026-08-10.
Everyone I speak with it is very polite and very helpful. I don't think anything is going wrong so far. I enjoy calling, don't feel like I'm in a rush and that's very helpful for me.
Reply from PureFormulas2026-08-03
Thank you so much for your wonderful feedback — this truly made our day!
We are so glad you enjoy calling in and that our team always makes you feel comfortable and never rushed. That is exactly the kind of experience we strive to create for every customer and it means the world to us to hear it.
If you are happy we would love it if you left us a 5-star review — it really helps us and we would be so grateful!
Thank you for being such a wonderful customer. We look forward to continuing to serve you!
Thank you for your feedback!
We do our best to offer competitive pricing on all the supplements we carry. A few ways to save with us include signing up for our newsletter to receive exclusive discounts and promotions, and setting up an autoship subscription which gives you a percentage off every recurring order.
We hope we can find a way to make it work for you! Please don't hesitate to call us at 1-800-383-6008 if there is anything we can do.
Received my order!
Very satisfied and trust the quality of PureFormulas!
Reply from PureFormulas2026-08-04
We're so glad to hear you're satisfied with your order and trust the quality of our products! Thank you for your wonderful feedback.
J
John · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
Ordering was easy
Ordering was easy, shipping is prompt and they have never made a mistake. Further, all I ordered arrived faster than any of the other orders I made at the same time.Most important, I trust Pureformula’s products.
Reply from PureFormulas2026-08-04
We're so happy to hear that your ordering experience was easy and that your items arrived promptly! We appreciate you trusting the quality of our products.
Excellent service, good prices, accurate processing.
I have used Pure Formulas for many years for ordering supplements, herbs, and teas. The process is unfailingly accurate, fast, and straightforward. Frequently, discounts are available. My orders usually qualify for free shipping, and it's efficient and fast. Pur Formulas Rewards program can usually be applied to each of my orders, saving me additional small amounts, including the offer of gift cards when offered. Customer service is ALWAYS helpful and courteous. I share Pure Formulas contact info with many friends and associates.
Reply from PureFormulas2026-08-04
We are so happy to hear about your consistently positive experiences with us over the years! It's wonderful to know that our ordering process, discounts, free shipping, and rewards program have all contributed to your satisfaction. We truly appreciate you sharing our information with your friends and associates! Thank you so much!
N
Norman Wilson, Jr. · 3 reviews · Verified · Experienced 2026-07-21 ·
★★★★★
LOW Prices. LIVE service. Free shipping.
LOW Prices. LIVE service. Free shipping. EXCELLENT!
Reply from PureFormulas2026-08-04
We are so happy to hear that you appreciate our pricing, service, and shipping. Thank you for your wonderful feedback!
Overall your products and variety are great. However your autoship continues to be problematic and has been a source of difficulty.
Reply from PureFormulas2026-08-05
We're so glad to hear you enjoy our products and the variety we offer! We truly apologize for the difficulties you've experienced with our autoship service. Your feedback is very important to us as we continuously work to improve.
We're so happy to hear that our customer service team was able to quickly resolve your online order issue! We truly appreciate your kind words about our efficiency and politeness. Thank you for your continued loyalty and high recommendation!
We're so happy to hear you're very satisfied with our excellent products, careful packaging, and super fast delivery! It's wonderful that everything arrived in perfect condition. Thank you for your high recommendation!
We're so happy to hear you appreciate our high-quality products, great prices, and especially our live customer service! Thank you for your wonderful feedback.
这是一次很好的经历，但不是很好。在我需要的一种产品中，无法对所有 NOW 产品应用 15% 折扣，因为我的购物车中还有其他公司商品。
Reply from PureFormulas2026-08-03
We appreciate you sharing your experience with us. We understand your frustration regarding the product availability and the discount application when other items were in your cart. We are always working to improve our offerings and promotional structures to better serve our customers. Your feedback is valuable as we strive to enhance our services.
