Rebel Nell (www.rebelnell.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-12.
What a wonderful item!!!!! Bought a second one, as it was so cool! Well built, beautiful item! Bought these as gifts and the story of how and why they were made, is being shared, gleefully!!!! Great story behind these items, built with quality and creativity!
Happy to have a piece of history, and to support a wonderful cause! THANKS, again! Karen Wilding, Lewiston, Michigan
I placed an order over 10 days ago and STILL haven’t received my order. I will not be a return customer!
Reply from Rebel Nell2024-02-28
Hello Nicole, thank you for letting us know about the issue. We show that the product was delivered to the address provided on the order on February 5th. If you have not received it please let us know asap. We apologize for the unexpected delay and take full responsibility for that. Due to the success of our Lions, this collection was in high demand and caused us to be backordered for about a week. We are a small but mighty business and appreciate your understanding and will certainly work to do better in the future.
I love the Rebel Nell jewelry! My order was true to sizing, came packaged beautifully, with plenty of protection to the product.
Coloring was also true to the website pictures, if not a bit brighter.
J
Joan · 2 reviews · Verified · Experienced 2024-01-19 ·
★★★★★
Customer service is rather slow in…
Customer service is rather slow in responding to emails and there is no listing for a telephone number to speak directly with a customer service rep.
There was a billing error, but when I brought it to your attention, it was handled promptly. Unfortunately, I have yet to receive the merchandise ordered. It is past the 3-5 business day window.
I find shopping on Rebel Nell very easy to navigate and to find unique pieces unavailable anywhere else. I own a number of Rebel Nell pieces so that I can carry a bit of the city I love (Detroit) with me every day.
Description was spot on. Ring was just as described, in fact it was much nicer than I thought. Sturdy, bold and fit, sized just right. Price was good too.
I got the Design your Own Jewelry experience for my partner for Christmas and went with her to watch her create her piece. It was such a fun experience (even as a bystander). It was neat to see all the sheets of graffiti and fun for her to get to choose exactly what she wanted. There was a little snafu with the store opening so when we got there for our appointment it was closed and we got started about 15-20 minutes late, otherwise everything went well. The store clerk (I wish I got her name) was super friendly and helpful. I'm kind of jealous I didn't get to make my own piece (but I do own a Rebel Nell necklace already which I love!).
The young woman who helped us with our purchase was knowledgeable and told us the story behind the store - the women who create these one of a kind, affordable pieces, of art and heart are reason enough to purchase delights here, but the pieces themselves are exquisite and the trifecta is the staff's warmth and care to top it all off!! We will be back! Lori Goldman
Amazing! Took my daughters and granddaughters as our Christmas gift this year, we each designed our own piece. Location is great, with lots of restaurants, small shops, and Campus Martius nearby. This was an experience we all loved (ages 12-56), and each of us got a beautiful piece of jewelry that fits our own unique style.