Ria Money Transfer (www.riamoneytransfer.com) has a 4.3 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
The 4 business days required to complete the transfer is ridiculously long.
Reply from Ria Money Transfer2026-07-20
Thank you for your feedback regarding the transfer time. We understand that the 4 business days required for processing can feel lengthy, especially when you're eager to complete your transaction. Various factors, such as banking processes and opening hours, can contribute to these delays. We can review the details of your transfer to explain what happened. Please reach out via help.riamoneytransfer.com for further assistance. Your input is invaluable to us, and we hope to improve your experience!
WHEN I PUT IN THE NAME OF THE BENEFICIARY IT TRUNCATED THE FULL NAME THAT I WROTE OUT. I HOPE THIS DOES NOT CAUSE PROBLEMS ON THE PICK UP END FOR MY NIECE.
Reply from Ria Money Transfer2026-07-20
Thank you for your feedback regarding the truncation of your beneficiary's name. It's essential that the name on the transfer matches the valid ID of the recipient to avoid any issues during pickup. If something doesn’t work as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com for assistance. We're here to ensure a smooth experience for you and your niece!
RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and intuitive, and the money is on its way in literally less than a minute. Then they provide emailed updates all the way up until the funds are picked up by the recipient. You really can't ask for more than that!
And btw, this review is solely provided because after using RIA for at least 2 or 3 years, I finally decided the least I could do was spend a couple minutes to let people know how awesome their service is. No incentives, no request, just me and my honest experience with them over the years.
Reply from Ria Money Transfer2026-07-16
Your kind words truly made our day! We're thrilled to know you enjoy our user-friendly service and quick transfers. Thanks for being such a loyal customer and sharing your experience! 😊
From Mexico Ms. Ani Escoto, was fantastic, she resolved my issues with the last two transactions (since June). Because of her great customer service and care I won't close my account with RIA.
Thank you for having her,
She is awesome
Reply from Ria Money Transfer2026-07-14
We're so glad to hear that Ani provided you with fantastic support! We truly appreciate your feedback and are thrilled to have her on our team. Thank you for sharing your experience! 😊
Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.
Reply from Ria Money Transfer2026-07-08
We acknowledge your feedback and understand the frustration with the delays in transferring money. Various factors, such as banking processes and opening hours, can contribute to these delays. We can review the details and clarify what happened with your transfer. Please reach out to us via help.riamoneytransfer.com for further assistance.
