Routine Wellness (www.routinecos.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 17% of negative reviews. Last updated 2026-08-10.
What people say
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Regina Palmer · 1 review · Experienced 2025-12-16 ·
★★★★★
Routine Wellness is a great product
Routine Wellness is a great product. After using Routine Wellness shampoo and conditioner for 1-2 weeks the first thing I noticed was very little hair loss in the brush and bathtub. Mind you I only shampoo my hair 1-2 times per week. I started using the serum as well. I saw less hair fall out and more hair grow. Within a couple of months you could definitely see baby hair growth coming in as well. Stick with it because it does work. Also I had my daughter try the shampoo and conditioner 1x because after having baby and weightloss she was having a ton of hair loss each time brushing her hair. She said that it helped hers right away as well.
I’ve only been using this the last 2 shampoos and can already see and feel a difference. Hair looks and feels thicker already.
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A Prat · 5 reviews · Experienced 2026-07-14 ·
★★★★★
Very good product
Very good product. It does a really good job to prevent hair loss while on a GLP-1. I have tried all the products and love every thing about them.
J
Jacqueline Martin · 36 reviews · Experienced 2026-07-15 ·
★★★★★
Product is great
Product is great, can see a real difference in my hair already and only been using for just over a month. Even my hairdresser noticed!
Had to contact customer services, quick response and extrememly helpful
my hair has stopped falling out and is successfully growing back, I also take a biotin supplement- but I did not see any difference in biotin alone for 10 months. A little goes along way, at first I ised it every was for first 4 weeks now I use every other to every 3 washes. Its a great product.
I am having difficulty getting to talk to someone about my issue. I placed an order and the amount was removed from my credit card. The company contacted me to say they are waiting for me to complete my order. I have done that, they have been paid but now are not sending the order. I seem to have no recourse as they are not answering me, they have my money but are not sending me the product. Do I have to travel to Dallas to talk to someone to get either the product or my funds returned?
Reply from Routine Wellness2026-07-14
Julianne,
I see you emailed us at today at the following times.
6:53AM
7:41AM
7:45AM
11:21AM
11:23AM
11:28AM
11:55AM
We responded to these 7 emails by 12:04, or within 6 hours of your original email (and 10 minutes of your last email).
When you placed an order on July 12th, you used an email address ending in gmail.vom. As a result, we sent emails to this email address. We've gone ahead and corrected your email and sent you a new confirmation email.
Your order has shipped and you can track it here: https://track.amazon.com/tracking/9361289768766189091570
C
Carol Lumm · 1 review · Experienced 2025-12-14 ·
★★★★★
Routine Shampoo and Conditioner
Routine Shampoo and conditioner is a wonderful product! My hair has never been thicker fuller. So healthy. I’ve been using for over a year and it’s my go to for hair care. I have gifted snd recommending it to all my friends!
The shampoo and conditioner is a great product. I've seen a difference using this product but I wish the bottles were a little bit bigger since paying 50+ dollars every 2 months for the subscription but other then that I love the product
ROUTINE Rose Hip Shampoo & Conditioner to admit I really like this product…
Got to admit I really like this product so much so I have just ordered my second batch. Hair feels so much better since using it. I have fine flyaway hair but condition has definitely improved since regular use of the Rose Hip variety routine.
My hair was thinning and breaking from chemotherapy. My hair was to my waist. My best friend went online and looked at every hair loss shampoo and so she purchased the shampoo and conditioner for me to try. She told me from what she read about the product sounded better than the other products she researched. I used the shampoo and conditioner a few times and wound up shaving my hair anyway. I used routine twice a week while my hair grew back. My hair is healthier,stronger,and thicker than it was before chemotherapy. If you're looking for help with thinning hair I recommend routine wellness. I've used this product since July 2023
No I am not associated with them, just a satisfied customer.
Thicker Hair!!!
I saw my stylist today after using Routine Wellness for less than a month and she commented that my hair was thicker and fuller! I love this shampoo and conditioner!
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Sue Klosinski · 15 reviews · Experienced 2026-07-01 ·
★★★★★
Easy ordering
Easy ordering, fast delivery and superb products
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Mike · 4 reviews · Experienced 2026-07-13 ·
★★★★★
Amazing results!
My hair looks amazing since using Routine. I have been using it for a couple of years now. My hairdresser has also noticed new growth to my thin hair. I am a customer for life!
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Brenda Anderson Smotherman · 1 review · Experienced 2026-07-08 ·
★★★★★
My hair feels and smells so good…
My hair feels and smells so good after two uses. I am hoping it will help my hair to get fuller again. I am going through hair loss.
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Kat Scott · 1 review · Experienced 2026-07-13 ·
★★★★★
I’ve been using this product for a…
I’ve been using this product for a couple of years and it’s hands down the best product I’ve used on my hair. The fallout settled and my hair has definitely thickened up. I have grey hair and it doesn’t look brassy, In fact I’ve had many comments on how good my hair is looking.. and how the colour looks great!! Never thought I’d hear that about my grey hair.. I’m in Australia and have to say that the customer service has been great and the delivery prompt. For an online service I am more than happy. Thank you.
My hair has been severely damaged due to illness and months on steroids. My hair is already fine but it began drying out and breaking off . Since using this shampoo and conditioner my hair has transformed and feels healthier and shines ! Don’t hesitate try it !!!
I started using in December 2025 and by March or April my hair was thicker and growing in spots that it wasn't before. Plus I love how silky it is!
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Susan Parsons · 6 reviews · Experienced 2026-07-10 ·
★★★★★
My hair was thinning and it has helped…
My hair was thinning and it has helped with that, my hair stylist said it is in better condition, my hair is shiny and the blow out is easier. I live in AZ, this shampoo/conditioner works well with the water here. Also, I’m getting lots of compliments on my hair.
J
Jess · 2 reviews · Experienced 2026-07-11 ·
★★★★★
Not as described
My hair is thin and thought after the advertisement the shampoo would help. No the products made it worse like straw. This product for me was advertised with at a good chance of improvement but it’s worse than most shampoo I’ve ever used and not cheap!
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Nancy Henry Belcher · 1 review · Experienced 2026-07-11 ·
★★★★★
Love it!
Routine shampoo makes my hair feel so soft and very shiny. I have noticed may hair feeling thicker too!
