Still not sure how they sell so low but…
Still not sure how they sell so low but the MS office I purchased downloaded and works great.
About www.samedaysoftware.com
Data updated- Website
- www.samedaysoftware.com
- Category
- Electronics & Technology
- Location
- United States · SD
- Status
- Unclaimed
- Replies to negative
- 92% (11/12)
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Is www.samedaysoftware.com legit?
www.samedaysoftware.com (www.samedaysoftware.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
What people say
Terrible customer service
I purchased Microsoft word from this company on my email and sent it to my daughter for her computer to download at college. The program will not work because it was not purchased on her computer. I have reached out several times by email to have this issue fix and was promised a call back within 24-48 hours and heard nothing. Sent follow up email and once again heard nothing. So if you have an issue, their customer service is terrible!!!! So now I’m disputing it with my credit card company.
Reply from www.samedaysoftware.com2020-10-01
Hi Kevin Thank you for your reply and i apologise for this issue. Although you purchased this on your account you can download this onto any compatible machine. Please note, she will need to log into your account at https://account.microsoft.com/services and then click on the INSTALL button to allow her to download and install the product. Once a product is redeemed to an account we are unable to change the account preference, however, this would resolve this issue for you. thank you *edit* We have reached out to you a few times via email to try to resolve this issue, and we are still awaiting a response. If you could please respond to our email (resent today) and we will be able to investigate and provide some resolutions to you.
Thank you for you software
Thank you for you software. Appreciate getting it set up on my computer. Appreciate you having it available. Great way to purchase it.
The process of purchasing this software…
The process of purchasing this software was very easy. I did not have any issues receiving the license code or downloading the software. I was contacted right away without waiting. This is a good company. Thank you
Easy process
Easy process, software is legit and works as it should. Good price, meets my expectations.
Reply from www.samedaysoftware.com2020-09-08
Hi Thank you for your feedback, i feel you may have selected the incorrect STAR RATING as you have given us a glowing review but only provided us a 1 star rating? Can you please update this rating to reflect your kind comments Thank you
Everything worked the way it was…
Everything worked the way it was supposed to!
Good Product
Will continue to use this company. Always worked for me.
I purchased a Microsoft Professional…
I purchased a Microsoft Professional Office 2019 on 9/1/20 online but my email address was incorrect, I never received the product key. I was charged twice on my bank account one for $59.99 and the one I did get was $54.00.
Good service
I was having trouble downloading an installing my product. I contacted Samedaysoftware and Jacob was very helpful.
I purchased Office 2019
I purchased Office 2019. After around a few months, I received a notice that my product is inactive and features are disabled. I repeatedly received emails from Jacob and Lee asking for screenshots. They received them and made suggestions that didn't work. So, I appreciated their follow up emails. However, it didn't fix the problem. I even mentioned in Live Chat and the emails that I would pay to speak with someone in order to get to the bottom of things. This went on for weeks.
Reply from www.samedaysoftware.com2020-09-04
Hi I apologise for this issue. To allow me to investigate this and resolve this for you can you please respond to the find reviewer request I have sent Thank you *edit* As my reply on the review states, I would like to investigate this further to see if we can resolve this issue for you, and ensure you have a positive experience with us and I have sent you an email Please note you can redownload your software from your account at https://account.microsoft.com/services Thank you
It was easy
It was easy and a good price
It’s easy to install it.
Exceeding Expectations
I just retired and was concerned I would not be able to match the same level of MS Office software and support I was accustomed to in my professional position. Sameday Software exceeded all expectations both on price, Ease of download, use, and quality of performance. They also reached out shortly after purchase to ensure I was satisfied. Told them I was delighted.
This program doesn’t really work
None of my files actually save. I type them and then I can never open them again. Don’t waste your money on this program. Just use the free online version of Microsoft Word. At least with that program you can save your work and print them and they don’t just disappear into the void of your computer.
Reply from www.samedaysoftware.com2020-09-08
Hi Dave I apologise for this issue, and upon checking our support logs, I am unable to see any issues raised. I have sent you an email today to allow us to investigate this further to ensure we can resolve this asap for you Thank you *edit* We have reached out to you a few times via email to try to resolve this issue, and we are still awaiting a response. If you could please respond to our email from our [email protected] and we will be able to investigate and provide some resolutions to you. Thank you
Issue resolved - very pleased!
I had some issues with my download and used the chat session for help. Jacob was very informative and helped me get everything taken care of! Very, very happy and pleased with the outcome. Thanks Jacob! You're the BESTEST!!! ;0)
Jacob was very helpful in helping me…
Jacob was very helpful in helping me resolve the problem even though it was not your fault. I was also impressed by the prompt responses.
The code I received said it had already…
The code I received said it had already been redeemed. Waste of $40. Help chat was of no help
Reply from www.samedaysoftware.com2020-09-08
Hi Sara Im sorry for any issues you had with your product key. Upon checking our communication log, I am unable to see any issues raised with us via our email ticket or online chat matching your email address. To allow me to investigate further can you please respond to the email we have sent to you today Thank you *edit* We have reached out to you a few times via email to try to resolve this issue, and we are still awaiting a response. If you could please respond to our email from our [email protected] and we will be able to investigate and provide some resolutions to you. Thank you
very good
very good, easy to install and life time license, don't have to worry any more. Hope this is true.
Jacob was very helpful.
I didn't read the instructions for the download properly and was very frustrated. When I emailed for help, Jacob was very patient and helpful and I got it all done with his instructions. He has also been excellent about followup. I would definitely recommend Samedaysoftware for software purchase.