SIONYX (www.sionyx.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 13% of negative reviews. Last updated 2026-08-12.
So far, I love these products. The scope was nice on its own, but only at dusk or when the moon was really out. Adding the illuminator to it made it top notch. The image is now extremely clear and the beam focus ability makes it possible to easily see distant objects. I love this!
The order was exactly what I wanted and shipped on time. The scope works perfectly. Definitely recommend the product.
This is an amazing piece of equipment for the money!!
So far so good! Package included a data card which even though a small item it saved a trip to the store. Have not had to use customer service, instructions and online videos are good. Product is great although a little smaller than I thought from ads. I am Happy.
Sionyx Aurora + IR illuminator is as winning combo. Very effective in case of very low light condititions.
Their camera just wasn't right for my oldest son (an avoid hunter), so SIONIX accepted my return without question, full refund! If you're monitoring someone, say an FBI agent or other agency (DEA/DHS/Border Security, PI) THIS is your best way to go. The Head of Customer Care - Night Vision Camera Systems (Bill Bobrowski) , was all over the whole refund process. He also shipped the device very quickly. If ever I need something like this, I will definitely be back. Would recommend it! IF it had night/thermal capability, I might've kept it for myself...
The Sionyx company stands behind its products and cares about its customer's opinions and feedback. I am definitely recommending them to my friends.
After I made the online purchase I realized that I was not buying the complete kit.Support help me with making a better selection of the full kit it was really appreciated
I experienced some charging difficulties, and wasn't sure if it was the camera, batteries, cord, power source, or just me. I contacted Sionyx customer service, and was surprised at the quick response I received from Bill. He offered advice on troubleshooting my problem and sent me a return authorization to have my equipment checked out. Prompt, professional and helpful experience from beginning to end. It's so nice to have a company stand behind their product! Thank you Bill, thank you Sionyx!
Excellent customer service. Willing to solve problems with orders
Can't reach anyone and you don't return numerous calls.
Hi Linda, please reach out to [email protected] or to [email protected] and someone will reach out to schedule a phone call! We apologize for the delay. Our team is working very hard to get back to every inquiry. We get a lot of calls daily, but we want to make sure you're taken care of! Look forward to hearing from you soon! Best regards, Justin SIONYX Team
I recently experienced a minor issue with my Aurora camera after years of flawless functioning. I was absolutely blown away by the level of support I received from initial contact to resolution. I sent an email describing the problem to customer service and received a reply within a couple of hours. Bill Bobrowski told me to send the camera in and they’d have a look at it. The same morning they got the camera, they had my issue resolved and my camera was on the way back, arriving two days later. All my questions were answered quickly and in a friendly, professional manner. This is without any doubt the best customer service I’ve experienced anywhere.
Great customer service! We use the Aurora Pro to get night-time footage of seabirds in Kauai. These cameras are super easy to use, very durable, and get really good quality videos. Would definitely recommend!
This company is terrific! Not only do they make an amazing night vision camera but their customer service is outstanding. I managed to break a piece of an attachment and asked if I could purchase a new one. They promptly sent me a new one with no charge.
Amazing, cool products and great customer service!
Excellent optics and options for viewing! The best I have used and better than some of the higher priced competitors
Excellent product! Fit and finish is top shelf. Functionality takes a little time to get the hang of it. Instructions need to be more detailed for connecting to wifi. It does not connect easily. Does not always reconnect when turned off and back on. A little glitchy. Connecting to phone is not a feature i am most interested in tho. Night vision is my main use not camera or video although great bonuses! All in all great product and performance for the price!
Looking forward to using this on my boat this year. Initial testing is very encouraging! Incredible how much more you can see over the naked eye.
I have to say , here is an actual product and it is as advertised, it works great!!! I am very impressed...
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