Soundsliveshop (www.soundsliveshop.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Super company - smooth transaction, swift delivery, and no problems as they use UK Mail who send a message giving customers a bracketed time slot. Absolutely super! O and UK Mail even turned up exactly as promised within the time slot given. All good, Buy With confidence!
We appreciate our five star rating, we are glad you are pleased with our service
I was impressed with all aspects of the service I received when I bought my digital piano.PS I'm a geordie!
Many thanks for the review and five stars Alan
Fast and helpful service, good value and great customer support, buy with confidence!
Thank you for the five star rating James
what can I say had no problems at all order arrived on time an was with me the next day was pretty chuffed
Thanks for the five stars Catherine
A quick and simple online experience, the item arrived quickly and when they said it would. Item was perfect, no damage and pristine. Thanks Soundslive for a great buying experience.
Thank you for the five star review Geoff
I purchased the Samson Airline 77 aerobic headset mic. from Sounds Live. The delivery was exceptionally quick, as I received the delivery the very next day, with a text message from the delivery company stating the exact time the item would be delivered. I also had to call the technical department to help me with the set up of my item, to which they were very knowledgeable and helpful. I would definitely buy from Sounds Live again and have already recommended them to other Fitness Instructors.
Thank you for your kind review Anna.
This was a great service. I ordered a guitar amp on the Thursday afternoon and I had a text message on the Friday saying it would be delivered between 10 and 11am. The amp arrived on time as expected. I didn't expect to receive this so quickly but was very pleasantly surprised and would definitely be a factor that I consider when using soundslive again and I would definitely recommend this site
Many thanks for your review Tiffany
No issues, best price I found online. Payment through PayPal.
Thank you for the five stars Debbie
Excellent service and delivery time, literally can't fault it!
Thank you for the five stars Jon
I made a call for help with the purchase. I got the help - the man was courteous and to the point. Nothing to complain about. Great, great, great!
Many thanks for the review and five stars Charles
Great service, amp arrived next working day.
Many thanks for the review and five stars John
Great service, prompt delivery and the best prices I could find on line!
Thanks for the review and five stars Christopher, we are pleased you were happy with the service!
Bought from Sounds Live on numerous occasions but will think twice next time. Excellent friendly staff who know their products. This review has been revised as I only had initially one fault and that is that the courier they use 'UK Mail' do not deliver on time and lie when you enquire about delivery. However my review was changed because of following ... I was informed when I purchased a second item I would be granted a deal. This never happened and when I contacted them they wouldn't even price match a competitor. Felt I was lured into making original purchase from them. Sorry sounds live but your competitors are way cheaper, honour there offers and provide reliable deliveries.
We appreciate our five star rating Alex
I called to ask some questions and the person on the phone was very friendly and helpful. The order online was easy and the delivery was fast. My only issue is that the keyboard was not wrapped and packed in a postage box. it came with it's own box, so the risk of being damaged is increased if not well handled by the carrier. On that occasion it was ok. I would order again with the shop.
Thank you for the review Corinne.
Excellent service, free next day delivery, and the best price...highly recommended !
Thank you for the review and five stars Les
Item was out of stock, but communication about this process was poor. Eventually received it fine (after around a month), but UKMail (delivery company used) is rather poor compared to competition, so because they lack notification etc. I was out the first time it was delivered, and only in the second time because I waited the entire day. Not SoundsLive's fault per se, but they could have been a bit better with communication
When I ordered the product I was given an estimated 3 - 4 days for delivery. 4 days later I received an updated estimate of 4 - 5 days. 4 days later, you guessed it!, another 4 - 5 days. 11 days later the iterm arrived in a plastic bag and, unprediactably, crushed. No problems returning the item for a full refund - very helpful girl on the 'phone. I then bought it from another supplier and received it the next day in perfect condition.
After finding the price the best on the internet, I thought I might be getting a poor service or it might take a long time for delivery. How wrong I was fantastic communication and it arrived in two days well packaged. would recommend to any one.
Thank you for taking the time to review our company David!
Check them out next time your buying more gear !
Thank you for the five star rating Eric
I recieved my item a snark tuner so soon after ordering it, It came in perfect condition as you would expect! A Very good Store
Appreciate your kind words!
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