Just closed all operations and lost all…
Just closed all operations and lost all our money. I am owed almost 1.5k in unprocessed withdrawals and audition fees and this is nothing compared to what other guys need to receive from them.
About SurgeTrader
Data updated- Website
- www.surgetrader.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 31% (20/64)
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About this business
Trade with our virtual Account and keep up to 90% of gains. Simple rules. No time limits. Become our next SurgeTrader and trade a virtual account up to $1,000,000.
Written by the business, not verified by us.Is SurgeTrader legit?
SurgeTrader (www.surgetrader.com) has a 2.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is poor. 60% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Another prop bites the dust
Another prop bites the dust. The company was forced to migrated to a new platform due to US weaponization of SEC,FBI,CIA etc. MetaTrader was even forced to disallow US props to use their platform; and more to the story etc. SurgeTrader migrated to Match Trade and indicated things would take some time to sort out. But after long term failure for the company to communicate with anyone we started to get the jist. Then we saw the blog post about Match Trade agreement violations with Surge etc. Unfortunately we now know it's all over. They continued to offer discounts during the migration for new customers/challenges knowing the whole time they were in violation of MatchTrade agreement since April 5th which was only 5 days after the migration was said to be completed. OUCH ! Another prop bites the dust. So SAD. Although US interferrence it likely to blame for a lot of this, there is no excuse for the lack of transparency and communication from the company etc. The situation was poorly handled. While they continued to to promote and accept newcustomers, they knew they could NEVER service these new customers at the time they were promoting and accepting the new challenge customers. At this point I realized they were SCAMMING people and realized I was scammed. NO benefit whatsover and NO real opportunity to trade or make money at all. In the end they took our money, gave us demo accounts to trade and then went out of business. That is the short answer.
Will active accounts be refunded.
Will accounts that are in the process of taking the test be refunded? This is nothing but a scam and class action lawsuits will surely follow if not.
SurgeTrader finally closed..
SurgeTrader finally closed, they could not pay and they ceased services. They owe me close to 13k neto plus the vaule of the account that they automatically closed when the announced the cease of operations. NOTE: Watch out and dont over invest in any prop, and just reinvest money you made out of trading with props, do not put your own money buying too many cahllenges. Just a tip from someoen that did bought too many accounts..
Refund
Hi team, I'm very sorry you need to close operations, Could I please get a refund of the fee paid for my accounts? At the moment I have two audition accounts with you?
Refund
I recently purchased a 50000$ account and i amin process of clearing my phase. Unfortunately the account is closed. Could you kindly refund my amount please.
CEO Jana Seaman
CEO Jana Seaman - Not to be trusted. 100% payouts - not as advertised/ Beware any companies assoicated to this name
SurgeTrader refund request
SurgeTrader has made changes along the way with what could be traded, but I adapted. The latest change was to their own trading interface. Everything about it was an improvement. I was also able to monitor and update my trades on my phone! I have never failed an audit, but it's been slow going for me. Recently, I've been making steady progress towards passing my audits and was looking forward to future payouts. This closure is a HUGE disappointment. I hope this site can be a way of communicating to the company my request to have my audit fees refunded. My accounts are 9500969 and 9512594.
Best prop firm missing you
Since 2022 I'm with Surge trader And for me it was best funded company. Yes, my withdrawal still not released 1st time this much late but before I always got my withdrawal. I'm still with surge trader and hoping solve all the issues soon and again work together.
Surge has officially shut down/unexpected!
I bought a 25,000 challenge in 2023. Around the end of 2023 an email was sent that live accounts would switch over to simulated accounts. By February 2024 we were no longer able to use MetaTrader 4 or 5 so Surge had to migrate everyone to a different platform/match-trader.. The migration date changed a few times but we were finally back up and running literally a month later we're being told match trader has revoked their license, and as of 05/24/24 surge put out an announcement stating they are shutting down and have removed everything from the Discord channel. It was very unexpected, but maybe a good thing if they aren't following the rules.
Biggest scan of year
Biggest scan of year , they just close the company and get out of way , no explain , no refunds , take all money of customers , you can wait many enquiries
Rug pull
As of 2024-05-24, they just rug pulled. Go to their website, it says "closed." I was auditioning for $1M challenge and had 37% Profit Target.
Pump and dump
Rug pull as previous reviewer had predicted. I recently bought 100k challenge and now they have ceased operations.
Complete scam
Complete scam. They stopped wirndrawls for months to promote new accounts being bought and then they have scammed and closed their company down.
Company closed and no contact with refund
Part way through a challenge and company closed down. No contact at all with regards to the refund! I would appreciate it if someone got in contact regarding this.
SURGETRADER SCAMMED ME 6500 USD WHICH IS MY HARD EARNED INCOME
SURGETRADER is a complete scam and all of you who are representative of Surgetrader that are giving 5 stars and positive review about Surgetrader are scammers and should fear God before the wrath of God come upon you and Surgetrader . Surgetrader has never keep to its promises since l bought Audition account with my hard earned income ( 6500usd ) . This deceptive company initially promised traders "live funded account " after passing their audition accounts. In January 2024, Surgetrader suddenly breached the agreement and said they won't be able to offer " live Funded Account" and that traders who are not interested in " live Virtual Account" should contact them for them to refund thier audition fee. I contacted them and requested for refund of my audition fee but they refused to refund my audition fee ( 6500 USD ). Since February to March 31st 2024, they claimed they were migrating all traders to another platform called " MatchTrader " and for 2 months , traders could not trade or do anything . Since April 1st 2024 , this heartless company denied me access to Thier new platform for no reason . I could not login to thier new platform to trade after the migration . I have sent several emails to them and have tried severaly to contact them via live support on thier website but they did not respond . I lodged complaints on discord but they banned me for lodging complaints on the discord . Recently l heard from other traders in the discord that Surgetrader has not been paying them thier profits and has not been responding to them since February 2024 . And that the new platform ( MatchTrader ) that Surgetrader claimed they migrated traders to have stopped to partner with Surgetrader . And Surgetrader did not bother to communicate the truth to us and they are even scamming more people by selling audition account to new customers and deceiving more people . I have filed complaints with US SEC to help me out to get my audition fee from this scam company . Pls l need help more from anyone that can help me out on other relevant regulatory agencies l can report this to .
TRADER BEWARE.
I am HIGHLY disappointed in this company. SurgeTrader, this week, lost another partner Match-Trader which is a trading platform. I have been a customer for Surge way before the Meta-Trader dropping them. In the past weeks, I've read ALOT of their members on Discord are complaining about not being paid and now they have blocked the funded members page not allowing anyone to post. PLEASE PLEASE BE CAREFUL when thinking of doing business with this company. The founder and her husband has been investigated by the SEC a couple times and they have a team of people trying to take down comments and discredit anyone that talks about having a bad experience with their company. I've asked for my money bank several times and I've spent OVER $10,000 with the company. After posting this message I went to the website and the company closed it's doors.
Unable to trade challenge account - They will not activate
Bought a challenge with stop loss add on. After the migration to Match Trader, they refused to activate my account. I keep sending emails and reaching out to them but they do not respond or activate my account. I have been unable to trade for a month now. They are unethical and a complete scam.
I’m try to contact with an assistant on…
I’m try to contact with an assistant on web chat but nobody answer me. I try to contact email via too but i don’t have feedback.
They are not paying
I've been waiting for my withdrawal for more than a month and they don't respond, they don't say anything about the money, they don't respond to emails or calls No recomiendo la compañía para nada , he estado esperando un retiro que hice por más de un mes y no llega nada ya no responder ni los mensajes ni las llamadas
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