Sherwin was great to work with this…
Sherwin was great to work with this morning. Very good customer service! Thank you so much!
About TadiBrothers
Data updated- Website
- www.tadibrothers.com
- Category
- Electronics & Technology
- Location
- United States · Reseda
- Status
- Unclaimed
- Last 12 months
- 62 reviews
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Is TadiBrothers legit?
TadiBrothers (www.tadibrothers.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
I was having trouble with a coupon code…
I was having trouble with a coupon code and Sherwin took care of it.
Quick and accurate service
Tin was very helpful in finding the product I needed and assisting me with the online order.
Jeff did an excellent job
Jeff did an excellent job. He helped me confirm parts and pieces were compatible with my project. Jeff put my order in queue because I had to reach out to another manufacturer to check compatibility. Jeff called me back just to check on my order. This guy understands customer service. 5 stars
Representative was knowledgeable
Representative was knowledgeable, Courteous, and efficient!! Good Employee!!
Great customer service and helpful with…
Great customer service and helpful with deciding which system to get!
Rose listened to my needs and offered…
Rose listened to my needs and offered advice. She never tried to push me into buying anything I did not need.
Belle very knowledgeable
Belle was very knowledgeable and was able to fix my problem quickly. She was able to send me another email, and checked that my email was correct. She was articulate and easy to understand. Great customer service experience!
Stands above the competition!
Both Sherwin and John were extremely helpful, not to mention extremely patient, taking the time to answer all of my questions! You continue to have top of the line products and while you tend to be higher in cost with other manufacturers t is my perception that the overall quality is better! Additionally I was surprised to be offered a trade in program.
Very good tech support, I spoke with a gentleman named Sherwin on several occasions. Sherwin provided exceptional tech support, prompt to reply, knowledgeable and provided good instructions.
Hiring quality tech support such as Sherwin goes a long way in today's tech driven economy. I purchased multiple 360 wired camera systems with the back up sensor kits. The warranty provided as well as the return policy was thedeciding factor for this purchase. The equipment is high quality and designed very well. Tech support is top notch.
Customer service was nice and helpful
Customer service was nice and helpful. Got me set up to get the prices to fix my monitors.
Rose was wonderful to work with !
Rose was very pleasant , helpful & efficient - easy to understand . Appreciated her help !
Thought I'd get a bot, instead got the best!
I clicked the chat to talk to Rose, who I thought was going to be a bot and I would not get my answers, but it was quite the opposite. Rose was a real and very patient person who talked me through all of my options as I went back-and-forth through different configurations for improving the viewing safety from my class c rv. She immediately knew what to suggest each time I had a question about many different systems. She was patiently on the call with me for about an hour, because I'm such a slow and methodical purchaser, but she hung in there with me the whole time and had a clear, cheerful, and pleasant voice too. Thank you, Rose!
Cinn run me through with the issue I…
Cinn run me through with the issue I was having and got it taken care of on the first try. Very good support!!
The print was easy to create and place…
The print was easy to create and place the order. The shipping was fast. The print was clear and the colours were vibrant. We love it.
Thabks
Great job good help
After replacing a camera three times as…
After replacing a camera three times as result of lens deterioration due to the Florida sun, I decided to replace my backup system with a Tadi Brothers 36912. This system has 1080 resolution and a camera with glass lens not plastic. What I discovered was a product well engineered and built with forethought supporting easy installation. Thank you for your dedication, which is obvious.
Rose was very helpful correcting an…
Rose was very helpful correcting an order
Very quick response time
Very quick response time, helpful customer support
Strength and Weakness of your Order Processing system
I was trying to contact customer service online, and there was a message in the lower-right corner of the screen for Online Chat support, but clicking it did nothing. Finally, I called the number in the top-right corner and was connected to customer support. I received quick answers to my questions, and I was also helped online with placing the order. It was a good-quality, professional support for understanding the capabilities of the Camera System. I thank the Customer Service person for the professional help.