TextbookRush

Great place to sell your used textbooks

Great place to sell your used textbooks. Quick efficient customer service.

Disappointed with the shipping

Disappointed with the shipping. Chose FedEx SmartPost. While placing the order it said 1-5 business days for delivery. But in reality, it took 8 business days to be delivered. Was shipped on 08/23/2024 and was delivered on 09/04/2024. The book however was in great condition.

My book is still in transit

Textbooksnail

I ordered a textbook on the 20th. It was shipped on the 23rd according to the email I received. It is now the 4th of the next month and STILL no book. Perhaps the expectation of 7-10 days should be changed to 10-14 days so purchasers will not be disappointed when books do not arrive as stated.

Disappointment does not begin to…

Disappointment does not begin to describe how I feel about my experience with you folks. I took the time to ask if the book was hardcover, and you assured me in an email that it was. The book delivered is not hardcover; it is softcover. In my mind, you misrepresented the purchase, and now I'm out of time. I feel cheated and one star is the best I can do for you folks.

Textbook Rush has always been fair and…

Textbook Rush has always been fair and timely with payment, good combination...

No confirmation, no payment

No confirmation that the book I sent was received and no payment.

Ease of finding the books and super…

Ease of finding the books and super fast delivery

Fair and competetive price compared to…

Fair and competetive price compared to what else I'd seen.

You canceled my order.

Do not buy from seller

Do not buy from seller. Sold book for school in May with the description of it being "new." However, after viewing the book outside of the 30 day return window it was apparent the codes had previously been used. This seller is dishonest and refusing to refund. Buyer beware.

Disappointed

We ordered 3 books and only got 2. We are now trying to get another book to my daughter in college before classes start. Disappointed!

Quick and Easy

Simple to get a quote and I received my check within days for the three books I sold.

Fast

Fast, easy service & my book was paid out in the exact amount I was quoted. I would sell my books with you again in the future. :)

THIS COMPANY TAKES YOUR BOOKS

Books were sent in for selling. This is my first time selling and I was told books are not authentic. I asked how that was determined and what about the book makes it non authentic as it's my understanding the books are authentic. I was told that can't be shared given that may help those who pirate. This is not fair to the person sending in the book. If anything help educate others so this can be avoided. Vague comments of blurred pages or margins don't help especially when there is non of that. They refused to give species of the book I sent. They also closed my account despite this being my first interaction with them. If anything educate with specifics and then if a person purposely offends afterwards it's understandable to close an account. The company refused to send the books back so I am out the books and the money. Definitely will be advising NOT to use this company.

I ordered a book but never got it

I ordered a book but never got it, it was just canceled after few days. Couldn’t understand why, wasted my time

easy ordering

easy ordering, received in a timely manner. Thanks!

Never shipped, no response to messages

Never shipped the book. Never replied to my attempts to contact them. Then, a week and half after the order was placed, it was canceled with no explanation.

I'm really disappointed with the…

I'm really disappointed with the experience I had with Textbook Rush. I sent in my Leadership: Theory and Practice textbook for a buyback, and I received a quote of $30.89. However, after they checked it in, I got a message saying they could not determine if the publisher authorized the textbook. They mentioned that they are working with the publisher to determine the book's authenticity and that if the publisher cannot determine that the book is authentic, no payment will be issued, and the publisher will seize it. I bought this book from a reputable seller on Amazon and used it for my graduate course without any issues. Textbook Rush has my book, and I may still need to get paid for it. This is completely unfair, and my book has been taken from me. I am dissatisfied with their services and would not recommend them to anyone.

No delivery ever made

No delivery was ever made despite the charge card transaction. I am very disappointed in this service and I will not use this company again and recommend others to be cautious.