TicketNetwork

Thank you for your review! We are glad to hear that this was an easy experience! We hope you enjoyed the event.

Thank you for feedback. The option to save tickets to a device's Wallet is not always available, depending on the platform. Upon reviewing your order, I note that your tickets were sent to you as 'live' or 'rotating' barcode. This means that each time the blue line crosses over the barcode, the data is changed, and a new code is generated. This is a common security measure implemented by venues to prevent illegal duplication or other fraudulent activity from occurring with their tickets. We do hope you had an amazing time at your event!!

That’s what we strive for! Happy to hear it was easy for you. We hope you enjoy your event.

Thank you for your feedback. All tickets purchased within the same order are covered by our guarantee that the seats will be located side by side. However, please note that some venues use an odd/even numbering system rather than strictly consecutive numbering. For example, one side of a row may include only even-numbered seats (e.g., 2, 4, 6), which can make the seats appear separated—even though they are actually adjacent. We do hope you enjoy your event!! If you need further assistance our team is available daily from 10:00 AM to 9:00 PM EST.

We are very happy to hear that! We strive to make the process as easy as possible! Enjoy your event.

Thank you for the awesome review. Your feedback means a lot to us, we hope you enjoy your event!!

We’re delighted to hear you had a great experience! Thank you for choosing us. We look forward to welcoming you back and continuing to provide excellent service.

Thank you for your feedback. We apologize for any confusion. It is important to know that not all electronic delivery methods on our website have an option to be saved to an Apple/Android Wallet. You have selected tickets available as (QR Upload Screenshots/E-Tickets), which are uploaded to a PDF file for you to access. PDF files are not recognized by Apple/Android wallets, and we cannot change the ticket type available with your order. If you have any confusion regarding how you will use your tickets to gain entry, please let us know so we can better assist you. If you need further assistance, you may call us at (860) 533-4080. Our team is available daily from 10:00 AM to 9:00 PM EST.

We are very happy to hear that! We strive to make the process as easy as possible! We hope you enjoy your event and use us in the future.

Thank you for the positive feedback. We are glad that you were happy with how the process is! We do hope that you enjoy your event and consider us again for future use.

Thank you for your feedback, we have reviewed your order and see you did receive the correct tickets for your event. We have sent an email asking for more information in order to assist you better.

Thank you so much for your kind review and for choosing us for your ticket purchase! We always strive to provide easy checkout, efficient delivery! We do hope you enjoy your event and look forward to servicing you in the future for your ticketing needs.

Thank you for your honest feedback. We are sorry to hear there is some confusion regarding the delivery method for your ticket purchase, we see that the delivery method advertised at the time of purchase was Direct Transfer, which is a form of mobile entry. This means that you will need a smart device to gain entry, as your tickets are being transferred to you using a mobile application. Once the tickets have been transferred to you, you will receive an email notification of the delivery, and the instructions needed to access your tickets. The instructions will specify the application needed.

Thank you for your feedback. We understand your frustration and apologize for any inconvenience, Prior to completing a purchase, customers are provided with our product disclaimers, policies, and terms and conditions, which must be reviewed and accepted before an order can be placed. By submitting an order, customers acknowledge and agree to these terms, including our policy that all sales are final. As a result, we are unable to cancel orders or issue refunds once a purchase has been completed. For customers who are unable to use their tickets, we do offer the option to resell them through our partner website, Ticket to Cash. Please note that Ticket to Cash operates independently, and any questions or concerns regarding ticket listings, sales, or their policies and terms and conditions should be directed to their support team. We appreciate your understanding and thank you for sharing your experience. If you have any questions regarding your order, our customer service team is happy to assist.

Thank you so much for your kind review and for choosing us for your ticket purchase! We always strive to provide easy checkout, and efficient delivery. Your feedback means a lot to us, we hope you enjoy your event!!

We are very happy to hear that! We strive to make the process as easy as possible! We hope you enjoyed your event and use us in the future.

Thank you for the positive feedback. We always strive to provide efficient delivery! We do hope that you enjoy your event and consider us again for future use.

We always try to make the ticket- buying experience as easy as possible. Thank you for your feedback. We do hope you enjoy your game and continue to us in the future.

Thank you for sharing your concerns. We take the security of our customers' information very seriously and have multiple fraud-prevention measures in place. Every order undergoes a security review during checkout, often in coordination with the customer's financial institution, to help prevent unauthorized purchases. While no fraud detection system is perfect, we carefully review any order that is flagged or disputed. In this case, our fraud prevention team conducted a thorough investigation and found no evidence indicating that the purchase was unauthorized. The billing details provided with the order matched the information on file with the financial institution, which supported the validity of the transaction. We understand that this outcome may be frustrating and encourage customers to verify with other members of their household who may have had access to the payment method used. Although we recognize you may disagree with our findings, our decision was based on a comprehensive review of the available information. We apologize for any inconvenience this situation has caused. As a result of our review and in accordance with our All-Sales Final policy, we are unable to grant the requested refund. We appreciate your understanding.

Thank you for your feedback. Please note that clients are not able to select specific seat numbers on our website. This is due to two key reasons: Privacy and Security: Sellers who list tickets on our platform typically do not disclose exact seat numbers to protect their privacy and prevent potential security concerns. Rest assured, we hold our sellers to high standards. Unless otherwise specified, your tickets are guaranteed to be together and delivered in time for your event. Seat numbers will be provided once your tickets have been delivered. We have reviewed your order and see the tickets have been delivered and accessed. If you need further assistance our team is available daily from 10:00 AM to 9:00 PM EST.