I have had very good results with…
I have had very good results with ticket offices. I got refunded for tickets due to Covid. Thank you Julie
About TicketOffices.com
Data updated- Website
- www.ticketoffices.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 23% (7/31)
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Is TicketOffices.com legit?
TicketOffices.com (www.ticketoffices.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 27% give 1 star; The business has replied to 23% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Good efficient service and was…
Good efficient service and was satisfied with the results.
They are quick and helpful
More expensive than other sites
More expensive than other sites and high service charges. Also ticket delivery is often down to the wire. I only continued to use this as I had a credit from cancelled concerts
Reply from TicketOffices.com2022-04-21
Hi Amy, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
Very easy and convenient
Great/Big problem
Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i know that I could pickup ticket at box office
Horrible customer service.
Reply from TicketOffices.com2022-04-20
Hi Carmen. As a result of COVID-19, we're experiencing a high call volume. We're committed to addressing our customers' concerns and want to help. Please DM your name, order #, and email used at purchase so our customer service team can review your account. Thank you.
I tried to use on credit code multiple…
I tried to use on credit code multiple times without success. I finally realized that my purchase had to be for a lesser amount than the credit for it to work. Also frustrating that there was no refund for tickets to a concert that was cancelled. I will not use this service again, and would not recommend it to others.
Reply from TicketOffices.com2022-04-18
Hi Trent, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
High Price Crime
Your pricing is unbearable and you refuse to give refunds when shows are clearly canceled
Just quote the full/real price…
Reply from TicketOffices.com2022-04-11
Hi, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please DM us your Order ID and email address and we will respond with the next steps. Thank you.
I paid $1200 for 2 count ,of $200 tickets
I paid $1200 for 2 count ,$200 tickets, and never again. The original tickets were jacked up by $299 to begin with , and then they tacked on a $299 service fee. Almost $900 over the venue price. I thought I was purchasing from a legitimate rep of the concert venue.
Reply from TicketOffices.com2022-04-05
Hi Steve, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
Customer Service Upgraded 100% since Spring 2020!
I am writing this review to say that TicketOffices.com has upgraded their customer service department substantially since 2020. Back then, we were put on hold for what seemed like hours! Today I was able to get my question resolved quickly and easily with a text link sent to my cell phone. This was so much better than it was way back in 2020! In 2019 we bought tickets for a May 2020 show. The 2020 show was canceled due to Covid. TicketOffices.com has honored these tickets, and the show will be presented in May 2022.
CROOKS!
I bought 2 tickets and I was quadruple charged over venue price, and then only one ticket was accepted, the other ticket was in someone else's name! These people are crooks! Don't ever buy from this website!
Reply from TicketOffices.com2022-03-30
Hi Darrell, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.
I was overjoyed with the services…
I was overjoyed with the services provided and in a timely manner. It was almost a dream
Seems straightforward .
Excellent customer support
Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful getting us our choice tickets with minimal wait and no hold time. This surpassed expectations. Thank you.
easy to use no hassle with getting credit due to cancellation
concert was cancelled twice. Ticketoffices gave me credit towards other events with no hassle
ABSOLUTE CROOKS!!
ABSOLUTE CROOKS!!! I would give negative stars if possible. I am 48 and this is the first bad review I have ever written. After the event we had ticket to was rescheduled a couple of times over the last two years, the event was cancelled. I was not notified of the cancellation and only heard about it from a friend. I couldn't reach them by phone so I followed up with an email and never heard back. Just now, via chat, I was told they will not give me my money back... only a credit. HORRIBLE COMPANY WITH THE WORST CUSTOMER SERVICE EVER.
SCAM!!!!!
SCAM!!!!!! ⛔️ Zero star rating!!!! WARNING ⚠️ Do not use this company. I purchased tickets back in 2020 for a New York Yankees game. Due to Covid things were cancelled. A credit note was passed, when I tried to use it, it claims it’s invalid. They sent another one after I complained on Facebook, but after enquiring at the Yankees stadium, they do not honour tickets from these clowns. Every time you comment on there Facebook page they just copy and paste the same crap. Plus they remove all negative comments. I believe the great reviews on here are made up by staff or fake people. They do not honour refunds. Stay away.
The person that assisted me was GREAT
The person that assisted me was GREAT. He overcame challenges to find various seat prices, repeated important information, and had me stay on the phone to confirm I received order confirmation emails.