TicketSales.com (www.ticketsales.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Hello Vicki, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
When I contacted ticketsales.com they have no records of this purchase
Hello Bill, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello Deborah, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Never received the tickets, my credit card was charged also Poor service!! It’s a scam!!!
Hello Victoria, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Process was easy although geography of seat placement was poorly presented
Hello Dave, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Very cumbersome. Codes sent to text, email. What a nuisance.
Hello Daniel, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello Jesus, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Thank You for the swift access and completion.
Hello Jim, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Good view of seat availability, a range of prices, no hidden fees.
Hello Teena, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Roman, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Sherrie, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Ai chat was only offered couldn’t talk on the phone and AI chat wasn’t helpful
Hello Jamie, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello Deb, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Jason, We value our loyal fans and are committed to your satisfaction. If you still have concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
When I realized the price was twice what I thought I tried to cancel right away and reorder lower priced tickets, I called and all I could do is chat and they said NO I could not cancel. I will not use this service again and warn as many people as I can not to use it.
Hello Anthony, Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns. We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.” We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
Hello Vanessa, We value our loyal fans and are committed to your satisfaction. If you still have concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
Easy. No issues
Hello George, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello James, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
money taken, no confirmation email sent. unsure if tickets were purchased succesfully
Hello David, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
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