Tktxstore (www.tktxstore.com) has a 3.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 38% give 1 star; The business has replied to 96% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
I have been a victim of extreme fraud while shopping from Tktxstore.com. Their service and honesty are nothing to talk about. They do not give any proper response after ordering and their main goal is to steal the customer's money.
We are a legitimate business; if you have any questions, please feel free to contact us via email, and we will address them within 24 hours on business days.
Terrible service shop elsewhere do not shop here you will be wasting your time I purchased numbing cream on a Sunday evening. I was told 1 to 2 business days on express shipping. Which I paid for. I’ve contacted Royal Mail today as there is no update with my tracking and they have advised that they haven’t even sent it onto them as yet. So they lie about the shipping service You also can’t speak to anyone. You have to email them and get a response within 24 to 48 hours. I’ve sent two emails so far no reply as yet. I want a full refund from them immediately as I don’t even want the product turning up late! Terrible service, you should be ashamed of yourself
We reply to customer emails within 24 hours; please note that your email might have been blocked or the email address provided could be incorrect.
DONT BUY!!!! Hardly worked at all and after my tattoo 3 weeks later I have to go back for a touch up as it all faded due to the cream and is a big area.not happy
If you encounter any issues with the product, please contact us via email, and we will provide the necessary after-sales support.
I bought the j-pro numbing cream off TKTX and I could not feel anything I was shocked I didn’t even know the tattooist was tattooing!! Incredible!
Thank you for choosing us!
Had my first tattoo today used the black numbing cream its brilliant didnt feel a thing best numbing cream you could buy highly recommend if your looking to use for tattoo
Thank you for choosing us!
Fake website as you can see from the reviews
We are a legitimate business holding copyright certifications across multiple countries. If you have any questions, please feel free to contact us via email, and we will address them within 24 hours on business days.
I’ve used this on a few different areas and it’s not worked once ! Really disappointed in this product
If you encounter any issues with the product, please contact us via email, and we will provide the necessary after-sales support.
I paid £52.70 for 5 gold tubes and only recieved 2. Despite 5 emails, 3 website contact forms and 2 social media messages ive not heard a thing back. The cream is a good cream but if customers get ripped off and no one bothers to answer when there is a problem it's an issue. Buy at your own risk!
If you encounter any issues with the product, please contact us via email, and we will provide the necessary after-sales support.
poor delivery still not received . wont answer emails or customer service
We will ship your order within 24 hours of receipt. Shipping from our overseas warehouses takes 3–6 business days. Please contact us via email if you have any questions.
My husband used the gold cream and i used the the yellow one both applied correctly but both creams did absolutely nothing gutted as excepted Better plus we wasted £30
If there are any issues with the product, please contact us via email, and we will ensure excellent after-sales service.
Small tube of cream tktx gold cream @ £15 states works within 25 minutes....I applied at 12 and still no real affect 2 hours later when tattoo started. I found little numbing to my toes/boney bits on my feet. Waste of money in my opinion.
If there are any issues with the product, please contact us via email, and we will ensure excellent after-sales service.
Terrible customer service. I’ve contacted this company on every single platform in order to arrange a return and refund. They have ignored all my correspondence but continue to post on social media
We reply to customer emails within 24 hours; please note that your email might have been blocked or the address entered incorrectly.
My order was delivered to the wrong house. It was delivered to a completely different road which is not the companies fault but when I made them aware asking for a refund or replacement- they told me to go collect it from the house it was delivered to. 6 weeks have gone by and I've still not received any refund or replacement, they just keep telling me royal mail won't get back to them and I should try retrieve it. They take so long to reply to my emails and its absolutely ridiculous that their solution is for me to go out of my way to get it from a random house that has probably binned my parcel. I had to put in another order in the end and the cream is rubbish anyway. I bought the strongest and it barely numbed the area and didnt last long. Avoid this company completely.
We reply to customer emails within 24 hours; please note that your email might have been blocked or the address entered incorrectly.
Only gave 1 star because I couldn't give 0 I got the 4 hour numbing cream put on as instructed 1 hour prior first tattoo I had felt everything second as it had been on for 2 hours worked well for the outline probably got 50 mins of pain free tattooing the rest of the tattoo was horrific it just doesn't work!!!!!! On a delivery is a joke took 5 week to get it no emails were answered just ignored
If there are any issues with the product, please contact us via email, and we will ensure excellent after-sales service.
Do not order it is a scam they take your money and dont reply no matter what you try to do. Please please please do not order.
We are a legitimate business holding copyright certifications in multiple countries. If you have any inquiries, please feel free to email us, and we will address them within 24 hours on business days.
As someone who suffers with fibromyalgia and is super sensitive to pain i was apprehensive about getting anymore tattoos. I gave the black numbing cream ago and I didn't feel a thing! Even after it had worn off I still didn't have any pain. Brilliant stuff
Thank you for choosing us!
Bought the gold cream, supposedly the most deeply numbing, for a tattoo. It didn’t numb my arm, nor the hand I applied it with, at all. I don’t know if it was a faulty batch or potentially a reaction on my part but I would advise giving this a miss.
If there are any issues with the product, please contact us via email, and we will ensure excellent after-sales service.
I lathered it on my arm ready for tattoo today, put on at 8am, wrapped cling film around it, had tattoo at 10, completely numb, washed arm and stayed numb until about 6pm, if u want a good numbing experience, put loads on and use cling film so it soaks into skin for maximum results, and always do for 2 hours!
Thank you for choosing us!
Never received item and won’t respond to my emails. I’ve had to request a chargeback ):
If there are any issues with the product, please contact us via email, and we will ensure excellent after-sales service.
First time I used this cream, it numbed but wore off about half way through each piece. Second time I used it over a larger area and thicker layer to last longer. Tattoo went okay but I had a delayed reaction afterwards which caused a prickly itchy red rash over my whole arm. Company never got back to my email with regards to it and there is nothing stated on the package or website about reactions. Won't be using again!
If there are any issues with the product, please contact us via email, and we will ensure excellent after-sales service.
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