Vander Haag's Inc. (www.vanderhaags.com) has a 4.6 out of 5 rating on OK.one, based on 37 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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John Simon · 1 review · Experienced 2025-12-01 ·
★★★★★
Items are easy to find and the pictures…
Items are easy to find and the pictures are great. Lower shipping cost would be nice if possible. Great company to have for a choice for parts. Thanks to the people that work there, John Simon Florida.
Reply from Vander Haag's Inc.2025-12-09
Thanks for leaving a review, John! We understand the frustrations with the rising costs of freight. Be assured that we are constantly working with carriers to try to get our shipping rates as cheap as possible. Thanks for being a valued customer, and we hope you have a great week!
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Lakina · 2 reviews · Experienced 2025-11-26 ·
★★★★★
They lie about shipping cost and they…
They lie about shipping cost and they lie about part fitting your equipment. They will send you all over the place when you call to return or fix the order. I will never buy from them nor recommend them. They scam people who work hard for their money. Go somewhere else for your parts.
Reply from Vander Haag's Inc.2025-12-03
As an industry leader for more than 85 years, we truly are sorry to hear about your poor experience with Vander Haag's. While shipping costs can definitely vary based on the size of the part, we do our best to be upfront about that, and even refund our customers if the estimate is too high! We have an experienced team of dedicated customer support professionals who do their best to handle every return fairly. If you have concerns, please reach out to them directly through our website. Thanks, and have a great day!
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Chad · 1 review · Experienced 2025-11-01 ·
★★★★★
Hard to find part for nearly half price.
The part I bought wasn’t easy to find in second hand condition but Vander Haag’s had it. It sells for $700 new and I got this one for $400. So far it is working good. They made sure I knew about their satisfaction guarantee and it shipped out fast. I will definitely check them out again the next time I need something.
Reply from Vander Haag's Inc.2025-11-18
Thanks for taking the time to leave a review! We're glad to hear that the part is working well, and we can't wait to provide quality parts and exceptional service to you again in the future. Have an amazing day!
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William Martin · 1 review · Experienced 2025-10-10 ·
★★★★★
They answered all questions for me…
They answered all questions for me quickly for me about fitment and the item I was looking at to confirm it was the right one for me. The buying process was really easy, and I received my part by freight truck in less than a week. Part came in secured to pallet in perfect condition. Looked just like the pictures and was clean. Thank you.
Reply from Vander Haag's Inc.2025-10-22
Thanks for the review, William! We're so glad to hear that our employees treated you right, and we can't wait to do business with you again in the future. Thanks for being a valued customer, and we hope you have a great week!
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Adam Hoekstra · 1 review · Experienced 2025-10-14 ·
★★★★★
John Deere has become a rip off artist
John Deere has become a rip off artist, I’m glad you guys exist. 4200$ for one joystick, got one used from Vander Haags 2100$ to the door. 3 days to receive, plug and play and back to work. Thanks
Reply from Vander Haag's Inc.2025-10-14
Thanks for the review, Adam! We're thrilled to be able to help you, and we hope to do business with you again in the future. Have a great week!
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JArmstrong · 1 review · Experienced 2025-10-09 ·
★★★★★
Very satisfied
I have used Vander Haags a few times now. Every time has been excellent. Accurate description, very fast shipping. Items arrived safely and on time and as described. Would not hesitate to use again.
Reply from Vander Haag's Inc.2025-10-14
Thank you for being a valued customer, and we can't wait to provide quality parts and exceptional service to you again in the future. Have a nice day!
Very easy process to order from Vanderhaags, quality parts much more affordable than buying new
Reply from Vander Haag's Inc.2025-10-10
Nate, thanks for the review! We're glad to hear that you had a good experience with Vander Haag's, and we can't wait to provide quality parts and exceptional service to you again in the future. Have a great day!
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Cory · 1 review · Experienced 2025-09-17 ·
★★★★★
Ordered a coolant tank.
Ordered a coolant tank.. was nothing like the one we originally were looking at that was " Pick up only " at another store. Recieved a very dirty and damaged coolant reservoir.. with the hoses and wiring all cut short. Instead of unclamping super unprofessional . Should have just used the money to purchase new! Would add pictures.. but cannot!
Reply from Vander Haag's Inc.2025-09-18
Cory, we are truly sorry to hear about this. As an industry leader for more than 85 years, we stand behind our products. If you received a damaged item, please contact our store with your order number and proof of damage and our customer service department will work with you to issue you a refund/replacement. Again, we are very sorry for the inconvenience, and we hope you have a great day!
Thanks for the review, we're glad to hear that you had a good experience with Vander Haag's! Thank you for being a valued customer, and we can't wait to do business with you in the future. Have a great weekend!
Good morning, Gary. Thanks for the 5 Star Review! We appreciate your business, and would love to provide quality parts and exceptional service to you in the future. Have a great day!
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Jerry Arnold · 1 review · Verified · Experienced 2025-08-20 ·
★★★★★
Product is like they said they always…
Product is like they said they always deliver very good company you get what you see
Reply from Vander Haag's Inc.2025-08-20
As an industry leader for more than 85 years, we value honesty, accuracy, and dependability in everything we do. It's always nice to see when this is noticed by you, our valued customers, so thank you for leaving a review! We appreciate your business, and would love to serve you again in the future. Have a great day!
Easy to use website and great customer service. The order was processed and shipped quickly, and it arrived ahead of schedule! Everyone I interacted with during the order process was polite, professional and thorough. Thanks for everything, I highly recommend Vander Haag's for all your heavy truck parts needs!
Reply from Vander Haag's Inc.2025-08-20
Thanks for the kinds words. We appreciate your business!
Wayne, thank you for the 5 star review! We can't wait to do business with you again in the future. Thanks for being a valued customer!
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Mark Musterman · 1 review · Experienced 2025-04-17 ·
★★★★★
Great Place
This is the place to take your truck for aftermarket and used parts. The service is honest, friendly and top quality. I am beyond impressed and will definitely return. Thank you gentlemen
Reply from Vander Haag's Inc.2025-08-20
Thank you for the kind words! We're glad to hear that you have had good experiences with Vander Haag's, and we would love to do business with you again in the future! Thanks for being a valued customer, and we hope you have a great day!
By far the best website for salvage used truck parts. Check out the 100s of 1,000s of parts available to purchase online!
Reply from Vander Haag's Inc.2025-08-20
We're glad to hear that you like our website! We put a lot of time into perfecting it with cool features like the Live Chat, Auto Freight, Fitment Search, and VIN lookup. Thank you for your review and for your business!
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montrell martin · 1 review · Experienced 2025-03-03 ·
★★★★★
this company is trash i order tank…
this company is trash i order tank straps for my big rig they sent me 2 of the same straps one strap supposed to have a bracket on it to mount my side panel to it they saying they ship out the correct part i sent pictures and all and got told the same thing i would not recommend this company to anyone…
Reply from Vander Haag's Inc.2025-08-20
We truly are sorry about your situation. For some context, we did let you know ahead of time that the bracket would not be included. You then received exactly what you ordered, and when you wanted to keep one of them and return the other, we offered to refund you. Unfortunately, our policy in a situation like this is that the buyer pays the return shipping, and you were not willing to do that. This was an unfortunate situation, but we would love to make up for it by providing quality parts and exceptional service to you in the future. Thanks for being a valued customer, and we hope you have a great day!
I was in need of several small parts to get a truck repaired. Vander Haags came through for me with the right parts and fast shipping. Amanda Koele was extremely helpful in getting the order out quickly and she answered all of my questions in a very professional manner. Great company and pe to deal with!!
Reply from Vander Haag's Inc.2025-08-20
We really appreciate you taking the time to leave this review, and we're glad to hear about your experience with Vander Haag's. As an industry leader for over 85 years, we strive to provide thoroughness, accuracy, dependability and integrity in everything that we do. We appreciate your business and would love to serve you again in the future. Have a great week!
