Vet Approved RX

Affordable prices and REALLY fast…

Affordable prices and REALLY fast delivery,

They sent package to wrong address and blamed me...

They sent my package to my old address across the country instead of my new default address. My new address was already in the system as default and I have already received something from them here. No idea how this package went to the other one. But when I called to ask for a pre-paid label to my address so that I can send it to the person who received my package, the customer service blamed me for what happened, saying I must have changed the address. Why on earth would I do that?! I already paid close to a 100$, now I have to pay even more to be able to retrieve my package from another state. I was not even angry when I called them, but the customer service rep raised their voice scolding me like a child with the most utterly Southern accent one can imagine. What an unprofessional service. I am taking my business elsewhere.

Great prices on meds AND fantastic customer service

Not only do they have affordable medications for my dogs, I'm talking more then half the price then our vet was offering! They have fantastic customer service. I've only had need to call them twice, but each time the issue was solved in a professional and friendly manner. I will continue using Vet Approved RX and would recommended you give them a try.

Disappointed with price and contact with Vet Approved RX. Changing company now.

After a year of being a customer, very disappointed in last contact. It was time to refill my prescription for Apoquel, and I saw that their price had risen substantially. I looked around, and found other companies had not raised their price. So I called them, hoping they would at least match their previous prices (I wasn't even asking for them to match the other companies, whose price was lower than their previous price; I wanted to try to stay loyal to them). I received a reply letting me know that they could not lower their price, it was out of their hands due to the company that made the drug. I wrote again, hoping they would make an adjustment since I had been a loyal customer. They told me they could give me a "one-time" code to lower the price to their previous price. They were less than friendly. That meant I would be paying the higher price in the future. And the code they gave me didn't even work. That's when I told them I would be writing online reviews about my disappointment with them. Only THEN did they change their tune, and a representative called me to see if they could make things right. Too late. I contacted Allivet. They guarantee lowest prices. Not only was their price substantially lower than Vet Approved RX, their service was exceptional - I received my purchase very quickly. I recommend Allivet.

Why would I ever consider shopping elsewhere when I get Great Prices and Excellent service here?

I'm a long time customer and have always received EXCELLENT customer service from US based staff who actually WANT to provide positive customer service. And the prices are very fair, with fast shipping. I've referred many other customers to VET APPROVED RX because of the excellent service I always receive. Why would I ever consider sopping elsewhere? THANKS!

DO NOT spend your money or trust this…

DO NOT trust this company. I ordered insulin from them for my cat. It arrived hot. They were not willing to resolve the issue. TERRIBLE CUSTOMER SERVICE!!!

They Have my Business!

I recently published a review regarding issues I experienced with quantity (size), pricing, and stock from this company. Consequently, I received a phone call from the company, and we discussed, clarified, and resolved the former issues in a friendly and professional manner. I am very impressed that this company would take the time, energy, and initiative to contact its customers regarding good, bad, or indifferent feedback. Why would I not want to do business with them? So, give this company a try. Believe me, you won't regret the prices or the friendly Customer Service.

Do not spend your money here

Do not spend your money here. They have zero empathy towards your animals and couldn't care less if your animals die because theyre out of stock. No email, no call to let you know- just a charge on your credit card and no package. Pathetic and exceptionally condescending customer service. They couldn't pay me to shop here again- I'll literally go ANYWHERE else.

Excellent customer service

Excellent customer service. Received meds quickly.

good prices and good service

Ordering was easy delivery was quick …

Ordering was easy delivery was quick product as described

highly recommended

Very good service with honesty and care. Their prices are most competitive and their execution of the order is fast.

Let's face it

Let's face it, this transaction is all about price, time spent and amount of time from start to delivery. Your price for this med was the least expensive in all of the comparative sites, your website is easily navigatable and delivery timing was spot on. You'll get a second look and word of mouth will toss your name around to others. Nice job!

i really liked the open communication …

i really liked the open communication though it seemed to take a bit of time to receive our pup's meds. i would use Vet Approved RX again.

I love my experience with your company

I love my experience with your company. Everything went great. Got my order in 2days. Thanks!

Online ordering was easy

Online ordering was easy, it arrived quickly and there was no hassle.

My dog is taking Apiquel for a couple …

My dog is taking Apiquel for a couple of years now. within the past several months the cost has gone up at least twice to the point I needed to find another source besides my vet. The doctor told me to research and that is when I found you. Immediately I saved $25.00! Besides that, the pills came very quickly and no shipping charges. The operator was helpful and friendly and definitely understanding. Thank you VetApproved MD

Excellent customer service

Always great service and I love that I …

Always great service and I love that I can call and actually speak to someone who has concern!

Have used them for a while..love them