For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Legal Services & Government

WAEPA

61 reviews

4.361 reviews
Write a review

About WAEPA

Data updated
Website
www.waepa.org
Category
Legal Services & Government
Location
United States · Falls Church
Status
Unclaimed
Last 12 months
24 reviews
Replies to negative
70% (7/10)
Do you own WAEPA? Claim this profile for free and start replying to reviews.

Is WAEPA legit?

WAEPA (www.waepa.org) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 70% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
D Williams · 3 reviews · Verified · Experienced 2025-09-12 ·

WAEPA great alternative

WAEPA is a great alternative to Federal Life Insurance which is very costly in retirement.

Reply from WAEPA2025-10-06

Hi D, thank you for taking the time to leave a review!

g
gina coco · 2 reviews · Experienced 2025-09-30 ·

Having been with WAEPA since 1999 and…

Having been with WAEPA since 1999 and now retired and at age 77 my rate has quardrupled. I had to reduce my coverage because of the large increase in premiums as I no longer was able to pay the much larger premium. When I call WAEPA to ask about my potential increase at age 80, no one seems to know how much it will be. Also, I ask what happens at at 85 (should I live that long), again no concrete answers.

Reply from WAEPA2025-10-06

Hi Gina, Thank you for taking the time to leave a review. One of our team members has reached out to you directly to resolve your issues.

M
Michael Collins · 6 reviews · Verified · Experienced 2025-09-12 ·

Peace of mind knowing my loved ones…

Peace of mind knowing my loved ones will be financially protected if something happens to me. It also helps me feel more secure about the future, knowing I’ve planned ahead responsibly.

Reply from WAEPA2025-09-24

Hi Michael, thank you for taking the time to leave a review. We appreciate your continued membership.

T
Terry Gilmer · 1 review · Verified · Experienced 2025-09-12 ·

Worth it

Insurance is great price happy with that took awhile to get back to me when I applied for insurance could have been faster but happy.

Reply from WAEPA2025-09-24

Hi Terry, thank you for taking the time to leave a review. We appreciate your continued membership.

F
Franz Juran · 2 reviews · Experienced 2025-07-08 ·

Do not apply for Waepa

Do not apply for Waepa. Stay with FEGLI... I found out the hard way in believing the low rates for high principal. Sounds great when young, but no real info on the decreasing principal and increasing premium. I started many years ago with max $500K principal and every 5 years the premium went up and the principal went down. I just recently canceled my policy. At 75 years old my premium went to about $9K a year and the principal, after many reductions went to about 20% of original. Although FEGLI is a bit more expensive the principal never changes (goes up) since FEGLI is whole life. I would have had over $1 million K in life insurance with FEGLI for a fraction of the cost. I sure have learned a lesson from predatory companies!!!

Reply from WAEPA2025-07-15

Hi Franz, we appreciate you taking the time to leave feedback. Someone from our team will be reaching out to you directly to address your concerns.

c
customer · 1 review · Verified · Experienced 2025-05-20 ·

Great company

Great company. Fair pricing. Never had any issues.

A
Annora Nelson · 1 review · Experienced 2025-06-10 ·

Pay and Guess what you might get

I applied for a policy, and it seemed to be a decent deal, except that I have seen NOTHING from them except a bill for the first quarter. When I wrote back that I needed to know what exactly I was purchasing, I was told that they don't send out the policy until they receive payment. Is this for real? How can I pay for a policy of unknown amount, unknown terms and unknown type? I have never heard of such business practices. They are incredibly slow at responding to emails.

Reply from WAEPA2025-06-23

Hi Annora, We appreciate you taking the time to leave a review. One of our team members has reached out to you directly to address your concern. Thank you!

T
Tameka · 1 review · Verified · Experienced 2025-05-20 ·

Great life insurance company

Great life insurance company, with affordable rates and good coverage. Customer service is excellent and they offer scholarships to their customers and children.

Reply from WAEPA2025-06-04

Thank you for leaving a review, Tameka!

c
customer · 1 review · Verified · Experienced 2025-05-20 ·

I switched from FEGLI to WAEPA

I switched from FEGLI to WAEPA. I'm spending an amount that's very reasonable to me for the right amount of coverage. Switching was easy. Also, my high school graduate earned a WAEPA scholarship, so being a member is already a great investment.

Reply from WAEPA2025-06-04

Thank you for taking the time to leave a review! We appreciate your membership.

W
William · 1 review · Experienced 2024-12-09 ·

Administrative malfeasance

In June 2024 I sent my required payment to WAEPA, on Jul. 9 that check cleared my checking account. In Sep. 2024 they sent me a letter advising that cancelling my insurance for lack of payment was being processed. I called in to respond and was advised that a correction would be made reinstating my insurance. Each year there has been a designated partial refund of payments to those in "good standing". The company representative advised that I would qualify with the correction. Now it is 12/10 and still no check. Called in again and the representative said the previous was not true and that I was ineligible for lack of standing. I told him this was corporate malfeasance and that my standing should be as reinstated and eligible because it was not my mistake, but theirs. The Rep agreed to move to correct and agreed to send me an email noting what was being done and that receipt of my rebate should happen by the end of the month. Well, as of today's date there has been no contact and no e-mail. William Parke

Reply from WAEPA2024-12-31

Hi William, thank you for your continued membership and for taking the time to leave feedback. We reached out to our billing services team and our records show that your refund check has been issued. Please let us know if you need further assistance, thank you!

C
Cathy · 3 reviews · Verified · Experienced 2024-09-13 ·

I appreciate getting the rebate each…

I appreciate getting the rebate each year.

F
Frederick Montgomery · 5 reviews · Verified · Experienced 2024-09-13 ·

Simple to use no fuss!

c
customer · 2 reviews · Verified · Experienced 2024-09-13 ·

Regular communication

J
JoJo · 3 reviews · Verified · Experienced 2024-09-13 ·

WAEPA was there for me

After my husband passed away, WAEPA was sensitive and worked quickly to provide my beneficiary benefit. Thank you.

Reply from WAEPA2024-09-23

Hi JoJo, thank you for taking the time to leave your review. We're glad to have provided for you and offer our condolences for your loss.

N
Nelson · 4 reviews · Verified · Experienced 2024-09-13 ·

A+ website and application experience

The ease and uncomplicated manner the website and application experience is very well done.

Reply from WAEPA2024-09-23

Hi Nelson, thank you for your review. We're glad to hear that you had a positive experience.

T
Ted Matley · 3 reviews · Verified · Experienced 2024-04-22 ·

Easy to upgrade

It was easy to get through the medical check up to upgrade my insurance levels.

Reply from WAEPA2024-08-26

Hi Ted, thank you for leaving your feedback! We're glad to hear that you had a positive experience in increasing your coverage.

c
christine kuball · 3 reviews · Verified · Experienced 2024-06-06 ·

Love the company

Love the company. Dedicated to their customers!

Reply from WAEPA2024-07-23

Hi Christine, thank you for taking the time to leave a review!

M
Michael West · 1 review · Verified · Experienced 2024-06-01 ·

Great customer service

It is so nice to have a number to call with folks who are actully helpful. Thank you.

Reply from WAEPA2024-07-16

Hi Michael, thank you for taking the time to leave a review!

J
Joseph Tassy · 1 review · Verified · Experienced 2024-01-10 ·

Great experience

Reply from WAEPA2024-07-16

Hi Joseph, thank you for taking the time to leave us a review!

M
Martha · 1 review · Verified · Experienced 2024-06-06 ·

Very happy with WAEPA

We love WAEPA and the life insurance that is offered. We also have benefitted greatly from the scholarship WAEPA offers for college students. Thank you WAEPA!!

Reply from WAEPA2024-06-18

Hi Martha, thank you for taking the time to leave a review! We're glad that you're able to take advantage of your member benefits.