About Walter Drake
Data updated- Website
- www.wdrake.com
- Category
- Beauty & Well-being
- Location
- United States · Oshkosh
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 63% (22/35)
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Is Walter Drake legit?
Walter Drake (www.wdrake.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 63% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Recent Order
I'm totally satisfied with how my recent order was handled! I'd been trying to find these items in the many catalogs I receive & was not disappointed when I got them.
Received the correct items and the…
Received the correct items and the service was quick and timely.
Some products don’t work well
Reply from Walter Drake2024-05-20
We understand that you've had some issues with certain products and we sincerely apologize for any inconvenience caused. We take customer feedback very seriously and are committed to improving our products to meet your expectations. Your input is valuable to us, and we will use it to enhance our quality control processes. Thank you for taking the time to share your experience with us.
Asparagus
I am extremely happy with my asparagus! I have little asparagus coming up ... Wonderful!!!!
Quality was quite good considering the…
Quality was quite good considering the reasonable price of items. The primary thing I disliked this time and others was that the customer service gal taking my order could not speak good English. That is always frustrating. (I think it should be a requirement for the job.) Always, I know the CR people are required to make the many other offers before they will allow me to finish the order. It's maddening, especially when I told them early in the conversation that I will only want the items I give them.
Cup arrived broken
Cup arrived broken, should be replaced. I purchased a blue stainless mug, it was broke. The red one was fine. The mops are great. Other items I haven't opened yet .
Reply from Walter Drake2024-05-16
Thank you for the message. The order# for the mug is SO394950342. We have issued replacement order for the blue mug.
Toilet front cut seat cover did not fit.
I ordered a toilet seat and lid covers. The toilet seat cover did not fit because it was not as advertised. It was for a front cut toilet seat, that was not in description. The lid cover barely stays in because you were so skimpy with the material!
Reply from Walter Drake2024-05-17
Thanks for your feedback and ordering with us. I'm sorry that not all items were great. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together.
The items were as pictured
The items were as pictured, delivered on time. But I fell that the cost of the items plus the other taxes on the complete order is just a bit to expensive.
I love the two-year pocket planner…
I love the two-year pocket planner calendars with note pad I have purchased from Walter Drake for many years. It's a handy calendar I can carry in my purse. Jane Cooper
Have none
Like the product
Walter Drake keeps the record from old…
Walter Drake keeps the record from old orders so that it is easy to reorder the same. Thank you. Lilli Tragos
Very Poor Packaging.
The box was almost fallen apart. Am glad there was just one large item inside; a small item would have been lost.
Reply from Walter Drake2024-05-17
We sincerely apologize for the condition in which your package arrived. We understand your concern about the potential loss of smaller items had there been any. Thank you for bringing this to our attention.
Website constantly down…
Website constantly saying everyone needs down time I have to call just to pay my bill or to check my balance Does not even give me my preferred payment information
Reply from Walter Drake2024-05-17
Thank you for your review. We do not have an option to pay your bill online. You will have to mail or call in your payment. We apologize for this inconvenience. We will pass along this feedback to the correct department for review.
Possibly Worst Order Ever
As I was trying to place my order online, items kept popping up that I did not put there. I kept deleting them until I had only the wanted items in my cart. Placed my order. When the box arrived, the box was too small, taped up, invoice caught up in the tape, unreadable, box partially open. Some items I ordered were not there; items that I had not ordered were there, totaling $76.00! Afterwards, items are being added to my cart--probably some in my cart right now--that I did not put there. Returned unwanted items by UPS. Need $76 returned to me.
Reply from Walter Drake2024-05-17
Thank you for your review. We are very sorry we did not meet your expectations. We are happy to help if you would like to contact us with more details.
There was a problem with my last order
There was a problem with my last order. Some of the items arrived broken. I spoke with customer service and they immediately replaced the order at no charge.
I enjoy shopping @ Walter Drake
first time purchase and came on time…
first time purchase and came on time and correct product
I like the customer service real nice…
I like the customer service real nice attitude they have toward their clients. They seem to have a friendly tone.
It was easy and convenient to get the…
It was easy and convenient to get the items