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Money & Insurance

Hugo Insurance Services

215 reviews

4.8215 reviews
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About Hugo Insurance Services

Data updated
Website
www.withhugo.com
Category
Money & Insurance
Location
United States · West Hollywood
Status
Unclaimed
Last 12 months
215 reviews
Replies to negative
100% (6/6)
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Is Hugo Insurance Services legit?

Hugo Insurance Services (www.withhugo.com) has a 4.8 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

无法与任何人取得联系……

无法联系到任何客户服务人员。当您必须通过电子邮件获取帮助而不是与客服人员交谈时,这会带来不便。他们在同一天但几个小时后给我发了电子邮件。

Reply from Hugo Insurance Services2026-08-02

Hi Benard-Scott, thanks for reaching out – and sorry for any confusion. We see a Hugo agent replied to your help request same day – please check your verified email on file for our reply, and let the agent assisting you know if you have any more questions. We're standing by to help. Thanks again for your feedback and please drive safe!

价格太高

Reply from Hugo Insurance Services2026-08-02

Hi Edythe, thanks for your feedback – and sorry you're not happy with your rate. Unfortunately, we don't set our prices (these come directly from your carrier). Hopefully our small payments feature can help break up your bill into smaller pieces so you can pay for it a little bit at a time. If that isn't quite enough, we get it. If you'd like to explore other options, we can recommend insurify.com and compare.com as two great websites to shop and compare affordable policies. Just be sure to keep an eye out for large down payments and hidden fees. Please feel free to reach out to our team of agents at [email protected] if you want to talk more about your rate and learn about how Hugo can work best for you. Thanks again for your feedback!

我被介绍到这家公司...

我是通过家人介绍到这家公司的,他们告诉我不要再强调雨果会支持你,所以当我上网购买一些合理的保险时,我在输入信息后感到非常惊讶,我立即感到平静,因为我知道我再次获得了保险,现在的情况很困难,雨果正是我所需要的,谢谢雨果,我会推荐家人和朋友来这家公司。