Zara Tanzania Adventures (www.zaratours.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
Great! Experience and Peter our driver was great.
Dear Tina, Thank you for your feedback! We're delighted to hear that you had a great experience and that Peter made your trip even more enjoyable. We truly appreciate your kind words and hope to welcome you again for another adventure!
Everything was perfectly organized from the very start, with a highly professional crew. I booked a package that included Mt. Meru, Kilimanjaro, and a safari, and I was given excellent advice and all the necessary information promptly and efficiently. The staff were all incredibly friendly and helpful. We had the best guide—Yesse and his team were absolutely outstanding.
Dear Agnieszka, Thank you for your wonderful review! We're thrilled to hear that your Mt. Meru, Kilimanjaro, and safari adventure was perfectly organized and that our team provided excellent service from start to finish. Yesse and his team are truly outstanding, and we’re glad they made your experience unforgettable. We appreciate your kind words and hope to welcome you back for another adventure in Tanzania!
Our eight day Lemosho climb with Zara was amazing. Gasper, Hussein and the whole crew looked after us so well. The food and equipment was outstanding and the booking process very easy. We loved every moment of our time on Kilimanjaro and, if you’re thinking of climbing the mountain, book with Zara. You’ll have an incredible experience.
Dear Megs, Thank you for your fantastic review! We're delighted to hear that your eight-day Lemosho climb with Zara was an amazing experience. Gasper, Hussein, and the entire crew will be thrilled to know they made your journey special. Providing top-quality food, equipment, and seamless booking is always our goal, and we're so glad you loved every moment on Kilimanjaro. We truly appreciate your recommendation and hope to welcome you back for another adventure in the future!
Unbelievable staff, the guides knowledge able good sense of humor and keep us motivated Festo and Michael . Nice group, food palatable and impressive considering logistics etc behind it.
Dear Jason, Thank you for your kind words! We're delighted to hear that Festo and Michael kept you motivated with their knowledge and great sense of humor. It's wonderful that you had a nice group and enjoyed the food, despite the challenging logistics behind it. We truly appreciate your feedback and hope to welcome you on another adventure soon!
Our climb experience with Our guide and team was exceptional. The food was very good, everyone was very nice. Our safari location was amazing and the staff was very friendly and helpful.
Dear Todd, Thank you for your kind review! We're thrilled to hear that you had an exceptional climb and safari experience with our team. It’s great to know that you enjoyed the delicious food, friendly staff, and incredible safari locations. We truly appreciate your feedback and hope to welcome you back for another adventure in the future!
My mountain team was amazing. Meru is done as a private hike and I had my guide, 2 porters, cook and a waiter as my team. The team was great, everybody was really friendly and I was happy with their service. My guide Philip offered to carry my daypack for the summit and asked me bunch of other times if I need a help carrying it. He was helping me the whole time so much with all different things like holding my poles, taking stuff out of my daypack etc. The food was delicious and more than I could eat. The waiter was bringing me bowl with hot water every morning and after every hike, plus a hot tea, always asking me how I was, really friendly and accomodating all my requests. The office people, though, was a completelly different experience. I was mainly dealing with a guy called Hasim. Bunch of messages and emails unaswered, sometimes I had to ask a few times about something to dig the answer out of them. Chaoting and disorganized, for example he told me a hotel I would stay it, while I got an email with a different info a week after. The hotel was Maru View Lodge and google maps shows 2 hotels with the same name. So I asked which one it was and surelly he told me the wrong one. I asked where I can keep my valuables and he told me to ask the hotel that they must have a safe. So he basically didnt even know if there was a safe place to keep my valuables there. The rooms in the hotel are all by a wall next to a road and I heard every single car and motorbike going by and after I ordered a pork meal from their menu and they brought me beef claiming it is pork and a chef and then even the owner herself came and gave me an attitude about that I booked myself another hotel and left. I requested a refund for the hotel which I was promissed to be processed and comfirmed through an email while I was at the mountain and that never happend. So while the mountain team was nothing but amazing from the beginning to the end I would never book with Zara again.
Dear Eva, Thank you for sharing your honest feedback. We’re truly glad to hear that your mountain team, including Philip and the rest of the crew, provided you with such an outstanding experience on Mount Meru. It’s great to know that they were attentive and supportive and ensured you were well taken care of throughout the hike. However, we deeply regret to hear about your experience with the office team and the miscommunication regarding your hotel arrangements. Providing clear and timely information is essential, and we sincerely apologize for any frustration caused by unanswered messages and the confusion surrounding your accommodations. Your concerns have been noted, and we will review them internally to improve our processes and ensure better service in the future. We truly appreciate your feedback and will use it to enhance the overall experience for our clients. While we regret that we did not meet your expectations in some aspects, we hope you’ll remember the positive moments from your trek and the incredible team that supported you on the mountain.
Our group, led by Festo and his team, were exceptional in every way. Festo was a knowledgeable, friendly, and helpful guide. The food was delicious and the rest of the team worked hard to ensure that we were comfortable the entire trip. Highly recommend Zara tours and Festo’s group.
Dear Jonathan, Thank you for your wonderful review! We're delighted to hear that Festo and his team provided an exceptional experience on your 7-day Machame Route trek. Their dedication, knowledge, and hospitality truly make a difference, and we’re glad you enjoyed the delicious food and overall comfort of the trip. We appreciate your recommendation and hope to welcome you on another adventure in the future!
I recently booked a trek on Kilimanjaro via Zara Tours, and after my trip, I can highly recommend this company. I had a team of five people with me on the mountain, and the guide, Joseph, was amazing - the whole team was. They were super friendly, and made sure I had the best possible trip. The equipment was good, the food was great, and Joseph was very experienced and had a lot of knowledge about the mountain whenever I had questions. I really don't have anything to complaint about. Prior to the trek, I stayed at Springlands Hotel in Moshi, which is a part of Zara Tours. I had a very comfortable stay there, where all the staff were super friendly and made sure I felt welcome. I learned that Zara Tours is a very responsible company towards its employees, the nature, and the society in general, which makes the experience of travelling with them even better!
Dear Mathilde, Thank you for sharing your fantastic experience! We're thrilled to hear that your Kilimanjaro trek with Zara Tanzania Adventures was the best experience. Joseph and the entire team work hard to ensure every trekker feels supported, and we're glad you found them knowledgeable and friendly. It’s great to know that the equipment, food, and accommodations at Springlands Hotel met your expectations. We also appreciate your recognition of our commitment to responsible tourism and community support. We hope to welcome you back for another adventure soon!
In autumn 2024, we went on a three-day safari with Zara Tours and thoroughly enjoyed it. Through our guide, Regan, we not only got up close to the animals but also learned a lot about Tanzania, its people, and its traditions. He made the safari truly special, and we would book a safari with him again anytime. We also felt very comfortable with the friendly staff at the Springland Hotel in Moshi. We really appreciated how warm-hearted and attentive all the employees of Zara Tours were. Overall, we had unforgettable days and can highly recommend Zara Tours.
Dear Kunde, Thank you so much for your kind words! We’re thrilled to hear that your three-day safari with Zara Tours was such a memorable experience. Regan is truly a gem, and we’re delighted that he made your journey even more special with his knowledge and passion for Tanzania’s wildlife and culture. It’s also wonderful to hear that you enjoyed your stay at Springlands Hotel and felt the warmth of our staff. We strive to create a welcoming and attentive atmosphere, and we’re glad it made such a positive impression on you. We truly appreciate your recommendation and look forward to welcoming you again for another unforgettable adventure in the future!
Trip of a lifetime! My husband and I recently got back from a month-long adventure in Africa and everything (apart from flights) was arranged through Zara Tours. Our trip was absolutely incredible and I am so happy I was referred to them by a customer at my work. I reached out probably a year and a half prior to when we wanted to go, and I was helped out by Mary. I told her what I wanted to do, and all the countries we were hoping to get to. She worked her magic and put together a detailed itinerary for us. We wanted to start off with climbing Kilimanjaro (Lemosho route) and then do safaris in Tanzania and Kenya. Uganda for gorilla and chimpanzee trekking, and end in Zanzibar. I had some specific parks I wanted to see, and Mary made some suggestions too on additional sites. It was a jam-packed month of adventure and it was fabulous. Here are my comments on the different parts of our trip: -Before Kili we stayed at Springlands which was lovely and did the Materuni waterfall and coffee tour, so good!! Waterfall was beautiful and the coffee plantation was very cool. Rashid our guide was so nice and our driver was so sweet (Hassan) He taught me a phrase that I used my whole trip and made so many locals laugh because I could say it in Swahili. - The Kili climb was so exceptional. Our guides John and Muhsin were both great! The whole crew that took us up were fantastic. They were all very kind and attentive. The tent was very nice and the food was delicious (Juma is the best cook!) They did a wonderful job with everything. No complaints at all. They got us to the summit, and we were happy and content the whole way through. *I spoke with the guides both on Kili and our drivers, and everyone had positive things to say about working for Zara which made me feel good about choosing them. I do have one suggestion: please inform people to bring more to tip the Kili crew. You are told that each person should tip $250-$350 US per person. They do give you a guide what each staff should get. But then you see how big your crew is, and they work so hard, they deserve, and you want to tip them well. Luckily I had brought a lot of cash, but my husband and I thought we’d tip max $400 each, but that turned in to $860 EACH! We had 11 men on our crew for the two of us and they were wonderful and deserved the money so we happily did it. I’d just rather know ahead of time. I asked one of the guides about this and he said it’s because some countries don’t really tip, so to not scare anybody away, they give a reasonable estimate. But really it’s not fair to the crew, or for those of us that are great tippers and would have felt awful leaving anything less than what we did. - Next part of trip was safaris around Tanzania. We had the BEST guide/driver. Emanuel was such a wonderful guy. He was very chatty, knew so much about the area and animals, and was so thoughtful. I had a cough from all the dust on Kili and he picked up some limes for me to mix with tea. He was just incredible and made those days so memorable! All the lodges and parks were friggin amazing as well! - Next part of the trip was Kenya. This was arranged with another company that Zara works with called Perfect Safaris Africa. The Kenya portion of the trip was great. We did Masai Mara and Lake Nakuru. The lodges were really great. Hot air balloon ride over Masai Mara was incredible. Our driver/guide Teddy was very nice too. He was very knowledgeable about the animals and took some nice photos for us. He also made some suggestions that turned out well. I had communicated a few things to the office that didn’t get relayed to the driver, so a bit better communication would have been better to avoid confusion , but overall still a great time. - Next stop was Uganda. There we were with another company that Primate Safari Experiences. I was very impressed by the professionalism of this company. The owner met us (with the guide/driver) at the airport both when we arrived and left. He also checked in to make sure everything was going well. He was very nice. Our driver/guide Moses was also amazing. Moses ate with us at a lot of meals and we got to chat with him quite a bit. He is very good at his job. It was a great experience. The lodges in Uganda were also all incredible! - We wrapped up our stay in Zanzibar. We stayed at Cristal resort. First room we were put in wasn’t great, but after a quick text, we were moved to a new room no problem. New room was great. Beautiful beach and location amazing food and lovely staff. We arranged for some scuba diving on our own and did a few tours through the resort. All in all, this trip was incredible. A couple minor hiccups, but pretty much everything was stellar. Highly recommend booking with Zara!
Dear Tanya Krejberg, Thank you so much for sharing such a detailed and heartfelt review! We're delighted to hear that your month-long adventure across Africa with Zara Tours was so memorable. From the Kilimanjaro climb to safaris in Tanzania, Kenya, and the gorilla trek in Uganda, it sounds like each part of the journey was filled with unforgettable moments. We're thrilled that Mary and our team were able to create an itinerary that captured everything you wanted to experience. The kindness of guides like John, Muhsin, and Emanuel, and our hardworking porters are truly what make these journeys special. It’s wonderful to know they made a positive impression and helped you feel comfortable and cared for throughout. Thank you for your suggestion regarding tips for the Kilimanjaro crew. We’ll be sure to review our pre-trip communications to provide clearer guidance, especially for travelers who, like you, appreciate the dedication of the team. It’s feedback like yours that helps us continue to improve. We’re so grateful you chose Zara Tours for this adventure of a lifetime, and we’d be honored to welcome you back for future travels! Wishing you and your husband many more incredible journeys. Warm regards, Zara Tanzania Adventures Team
We booked a 9 day tour through Tanzania with Zara, and they were wonderful. From the beginning, we were able to customize our experience so we got exactly what we wanted from our stay. Our Guide, Hamisi, was absolutely wonderful. From the beginning, he went above and beyond to ensure we saw and experienced everything we hoped. He took time to ensure we were comfortable, and the more we got to know him, the more we really appreciated what a good person he is. We upgraded all of our hotels, and when one of them was not to our satisfaction, Zanya went above and beyond to ensure we found the perfect hotel for our group. Some key highlights from the trip I recommend you do not miss: 1. Safari, of course! With Hamisi, if you can 2. Staying at the Serengeti Safari Lodge in the Serengeti 3. The Pink Flamingo Hotel in Moshi was unbelievable. And the management was superb, even helping one of our group get to a hospital when he fell ill 4. We did the Materuni waterfalls that ended at the coffee planation. The people were lovely and it was a great experience. Our guide was great, and the owner of the Coffee Planation, Innocent, was incredibly helpful when our youngest fell ill 5. The Hot Air balloon ride over the Serengeti with Majestic was incredible and wonderfully executed 6. We stayed at the Osiligilai Maasai Lodge, which was an incredible experience. Definitely take the time to go. Our guide, Gabrielle, was interesting and engaging, and we learned so much.
Dear Carrie, Thank you for sharing your detailed and glowing review! We're delighted to hear that your 9-day tour was such a memorable experience and that we could help you customize everything to your satisfaction. It’s fantastic to hear that Hamisi made your trip even more special by going above and beyond to ensure you were comfortable and got the most out of your safari. We're glad you enjoyed your upgraded accommodations, and we're pleased Zanya was able to assist in finding the perfect hotel when needed. Your highlights, from the Serengeti Safari Lodge and Pink Flamingo Hotel to the incredible hot air balloon ride and Maasai Lodge, are all fantastic experiences that truly showcase the best of Tanzania. Thank you for recommending these highlights to future travelers, and we’re thrilled we could play a part in making your trip unforgettable!
I wanted to see all the animals in Tanzania without worrying about lodging, transportation or food. Zara set up EVERYTHING, and I never had to worry. My driver, Salehe, was awesome, and so knowledgeable about the animals and birds. Any bird he didn't know he could quickly identify with a book. When I mentioned a specific animal, he without fail found them for me. It was very impressive. I would recommend Zara to anyone who values convenience and comfort. I know there are cheaper options, but you pay to not worry and enjoy vacation. The lodging was stunning, the food was amazing, and the animals were out of this world. I never felt rushed or like I missed out. Also to note, I was by myself and I never felt overlooked for groups that might be larger and provide more tips. Everyone seemed to care about me having a great safari, and I felt safe and happy the whole time.
Dear Vanessa, Thank you for sharing your fantastic review! We're thrilled you had such an enjoyable and stress-free experience with Zara Tours. It's wonderful to hear that Salehe's expertise in identifying animals and birds made your safari even more impressive and that he helped you find the animals you wanted to see. We're so glad you found the lodging, food, and overall experience to be of high quality and that you never felt rushed. It's great to know that even as a solo traveler, you felt well-cared for and safe throughout the journey. Thank you for recommending us, and we hope to welcome you back for another adventure soon!
Better than expected. From start to finish, everything was arranged, all I had to do was show up and enjoy myself. The accommodations and safari exceeded my expectations. Zara took into consideration my food requests and made sure I had everything I needed. Awesome trip!
Dear Eve Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Zara Tours exceeded your expectations. It’s fantastic to know that our team’s efforts in arranging your accommodations and safari made your trip enjoyable and stress-free. We’re also delighted that your food requests were well taken care of. Your feedback truly motivates us to continue delivering exceptional experiences. We look forward to welcoming you on another adventure in the future!
Our experience with Zara tours was absolutely amazing. Our guide was very attentive, funny and experienced. We had a great safari. I would highly recommend for anyone wanting to visit Tanzania to contact Zara tours.
Dear Guest Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with Zara Tours. It's fantastic to know that our guide's attentiveness, humor, and experience contributed to your great safari. Your high recommendation means a lot to us. We look forward to welcoming you back to Tanzania for more unforgettable adventures in the future. Thank you!
We had two great guides of Zara Tours in Tanzania: Johnny for our hiking to Kilimanjaro and Israel for our safari in Serengeti and Tarangire national parks. They were both very professional, knowledgable, perfectly organized and also supporting. On top both are very likeable guys with whom you enjoy spending time. We were really impressed and would certainly choose them if we did the same again.
Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear that Johnny and Israel made such a positive impact on your hiking and safari experiences. It’s fantastic to know that their professionalism, knowledge, and friendly nature enhanced your time with us. We’ll be sure to pass along your kind words to both of them. We’d love to welcome you back for another adventure in the future! Thank you!
Beyond expectations service, great hospitality, very knowledgeable and experienced guide, customer interest oriented attitude, beautiful safari lodges. Vehicle was good enough, however, needs some attention. Wi-fi was an issue at a few locations.
Dear Guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that our service exceeded your expectations and that you enjoyed our hospitality, knowledgeable guide, and beautiful safari lodges. We appreciate your feedback regarding the vehicle and Wi-Fi. We are always looking for ways to improve our services and will consider your comments to ensure a better experience for all our guests. Thank you once again for choosing Zara Tanzania Adventures. We hope to welcome you back for another unforgettable adventure in the future!
It was the second time we traveled with Zara tours . This time we booked a safari for my husband: they made it possible, that he could have the same guide, Iddy, as the trip before, that was a great pleasure! My son and I climbed up the Kilimandsharo. That was the most impressive experiance we´ve ever had! Our guides Theo, Lucas and Hepgode were so friendly, helpfull and professionel, that we managed to climb the mountain. I wouldn´t mange it without their help! Also the cook, the waiter Mushin and all the porter were brilliant, we are so grateful to have the opprotunity to meet so lovely people! Simone, Derk und Felix
Dear Guest, Thank you so much for your wonderful review and for choosing Zara Tours for a second time! We are delighted to hear that your husband had the pleasure of having Iddy as his guide again, making his safari experience special. We are thrilled that your climb up Kilimanjaro was the most impressive experience you've ever had. It’s heartwarming to know that Theo, Lucas, Hepgode, and the rest of our team, provided you with the friendly, helpful, and professional support needed to reach the summit. Your kind words about our cook, waiter Mushin, and the porters mean a lot to us. We are incredibly grateful for your appreciation and are so glad to have had the opportunity to be a part of your adventure. We look forward to welcoming you back for more unforgettable experiences in the future.
It was very nice experience i enjoyed alot doing mountain with zaratour,services are excelent,best guides and all team in general, The reason why i give 5 stars is due to the servise that is provided,we have been told mountain is so hard and we wont make it,but becase we had the best and expirienced guides that made our trp looks easy by being so charming all the time,and other stuffs.and we finaly all us made it to the top
Dear Boaz Israel, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Zara Tanzania Adventure. It’s fantastic that you enjoyed the mountain trek and found our services to be top-notch. Our guides and team strive to provide the best possible experience, and it’s great to know that their expertise and positive attitude made your journey to the top enjoyable and successful. We’re proud that you found the climb manageable with our guidance, and congratulations on reaching the summit! Your kind words mean a lot to us and motivate our team to continue delivering exceptional service. Thank you for choosing Zara Tanzania Adventure and for the 5-star rating. We look forward to welcoming you on another adventure soon! Best regards, Isdory Minja Zara Tanzania Adventure Team
It was an awesome experience and Living and his crew took great care to make sure its a rewarding experience. Highly recommend your services and professionalism!
Dear Guest, Thank you so much for your glowing review! We're thrilled to hear that your trip to Mount Kilimanjaro was an awesome experience and that you felt well taken care of by Living and our crew. Providing our clients with a rewarding and memorable adventure is always our top priority, and it's incredibly gratifying to know that we succeeded in doing so for you. Your recommendation means a lot to us, and we truly appreciate your kind words about our services and professionalism. We hope to have the opportunity to welcome you back for another unforgettable journey in the future! Thank you
Fantastic experience, All in all, no major challenges either before or during the journey. Our guide on the safari, Issa from Zara, was top notch and the experience would not have been the same without him. We were picked up and delivered punctually at agreed times, and he had great knowledge of animals, plants and what else we had questions about. We got to see all the animals we had hoped for and then some. Miriam and Oskar
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience on your safari with Issa from our team. It's wonderful to know that he provided excellent guidance and knowledge throughout your journey. We're delighted that you were able to see all the animals you had hoped for and more. We appreciate your kind words and hope to welcome you back for another unforgettable adventure soon!
63 reviews matching