Very good platform.
Reply from ZeroBounce2026-05-27
Thank you for your feedback, Mr. Gonzalez - we appreciate it!
About ZeroBounce
Data updated- Website
- www.zerobounce.net
- Category
- Electronics & Technology
- Location
- United States · Santa Barbara
- Status
- Unclaimed
- Last 12 months
- 68 reviews
- Replies to negative
- 100% (6/6)
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Is ZeroBounce legit?
ZeroBounce (www.zerobounce.net) has a 4.6 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great service. Highly recommended.
I was wary of services like this at first. After doing some research, I found ZeroBounce and decided to give it a try. My list had grown far too large to manage manually, so I took a chance and signed up. I was pleasantly surprised—not just by the quality of the service, but also by the speed and the immediate customer support (especially since I’m not very technical). I’d highly recommend it to anyone who needs this kind of service.
Reply from ZeroBounce2026-05-27
We appreciate the feedback and are happy to have you! Our support team is here for you 24/7.
Great product
Very easy to use and linked seamlessly to Zoho CRM. Great product
Reply from ZeroBounce2026-05-27
Great to hear that, Brian. Thank you so much for the feedback!
Continual check-ins with discounts
Vladimir made it very helpful by checking in with me and offering validation credits for our spring cleanse.
Reply from ZeroBounce2026-03-10
Thank you for the feedback, we appreciate it!
They are critical to my business and I…
They are critical to my business and I can't live without them.
Reply from ZeroBounce2026-03-03
Wow, what a fantastic review! We're so delighted to hear this. It's wonderful and an honor to be a part of your success. Thank you, Mr. Carley. We look forward to continuing to serve you.
Great until they changed subscription models
ZeroBounce used to let you pick and choose the exact services you needed. A custom package, for a great price, with the exact features you needed. They had a leg-up on competitors, as they all sold bloated packages that were overpriced because they included features you did not want. Unfortunately, ZeroBounce has taken this route too. Beginning in March 2026, they are automatically switching everyone to subscriptions. Our monthly costs doubled and we received a bloated plan with features we never intend to use. ZeroBounce is a great platform, powerful, and customizable to your needs. Unfortunately they put profit before customers and we will likely be forced to look elsewhere as a result.
Reply from ZeroBounce2026-02-23
Hi Jeremiah, Thank you for your honest feedback. We really appreciate you taking the time to share it. We understand it can be frustrating to see a pricing change, especially when you were used to selecting tools separately. Our goal with ZeroBounce ONE was actually to simplify things and bring everything under one plan. It looks like there may have been some confusion around how the new pricing applies to your usage. Our team has reached out directly with a breakdown of your previous plan and how ZeroBounce ONE can help you save. When you have a moment, please check your email. We’d appreciate the chance to clarify everything and make sure you’re on the most cost-effective option for your needs. If anything still doesn’t feel right, we’re absolutely here to find the best solution. We value your business and hope we can turn this around for you. Thank you.
Amazing, Instant Helpdesk and Best Tool
Amazing. Customer support team member Vladmir is the best guy.
Reply from ZeroBounce2026-05-27
Thank you for the kind review, we appreciate it!
I have been using them for a very long…
I have been using them for a very long time, about 5 years - very good service.
Reply from ZeroBounce2026-02-17
Thank you for the kind review, Mike! You made our day. Really appreciate your loyalty and feedback.
I used ZeroBounce in the past and am…
I used ZeroBounce in the past and am coming back. Their growth has been great and the service is still excellent. A great experience and great results
Reply from ZeroBounce2026-05-27
We very much appreciate your kind words, Mr. Mercer Sr. Thank you!
Confusing process
Confusing process, cryptic support and no follow through. Every reply to and from their support team was from a different person. A week later and I am still trying to figure out how many tokens to purchase. Honestly, I don't care that they roll over from month-to=month as I hope I never have to deal with them again. Thanks but no thanks. There must be a better way.
Reply from ZeroBounce2026-05-27
Hello, Mr. Watterson, Thank you for sharing your feedback. We're sorry the process felt confusing and frustrating. You’re absolutely right that a more consistent experience matters, and we fell short here. We also understand how receiving replies from multiple team members could make things feel even more disconnected. We appreciate you giving us a try, and your comments are helpful as we work to improve both our support flow and the clarity around pricing and credits usage. If you’re open to it, we’d still be happy to help simplify things and point you to the best option for your needs without any pressure. Thank you again for the honest feedback.
very good service and support
The customer support resolved my issue…
The customer support resolved my issue in no time, moreover, anticipated my needs and sent me helpful information.
Zero Bounce has dope customer service
Zero Bounce has dope customer service! They have quick support and great pricing. They helped me out quickly with onboarding, and boom, I was able to verify my email sheet. Now, no more bouncing!
SUCH A WASTE OF TIME AND FRUSTRATING…
SUCH A WASTE OF TIME AND FRUSTRATING EXP! Paid $450.00 3 days ago and still do not have my credits. Seems like 1 person company operating from a basement, lot of wasted time dealing with zerobounce.
Reply from ZeroBounce2026-01-27
Hi, Chris We understand how frustrating payment delays can be and want to clarify the situation. ZeroBounce is a well-established company with dedicated support, sales, and engineering teams. We work with standard payment processors and clear policies to ensure fairness and security for all customers. In your case, the initial delay was caused by a declined card and payment processing issues. At no point did our company accept payment without offering you access to the service. Once your payment was successfully completed, credits were added and the service became available. We always encourage customers to contact us directly so we can resolve issues promptly and transparently. Our team remains available at [email protected] should there be any outstanding questions. Thank you, Team ZeroBounce
RIGHT NOW THIS COMPANY STOLE MY MONEY…
RIGHT NOW THIS COMPANY STOLE MY MONEY AND WONT DELIVER SERVICE OR CREDITS. STAY AWAY, MILLION ALTERNATIVE COMPANIES IN THE SPACE. AUSTIN AND CHRIS SHOULD NOT BE MANAGERS.
Reply from ZeroBounce2026-01-27
Hi, CC We understand how frustrating payment issues can be, and we want to clarify the facts for you and for anyone reading. ZeroBounce does not take payments without delivering service. In this case, there were initial payment processing issues, but once payment was successfully completed, credits were added and the service was available and used. We are an established company with dedicated support, sales, and engineering teams, and we do not engage in the practices described above. Our goal is always to resolve issues transparently and as quickly as possible. If you have any remaining questions about your account, we encourage you to contact us directly at [email protected] so we can assist.
I’ve been using ZeroBounce regularly…
I’ve been using ZeroBounce regularly for our lead lists and cold email campaigns and I’m honestly very impressed with the results. The accuracy is solid, especially when it comes to detecting invalid, catch all, and risky email addresses. What I really like is how clean and easy to use the platform is. The reports are clear, actionable, and you can tell the tool is built for people who actually scale outreach, not just check a few emails once in a while. Since using ZeroBounce, our bounce rates have dropped significantly and overall deliverability has clearly improved. Support has also been great. Fast responses and real help instead of generic replies. If you’re serious about email outreach and deliverability, ZeroBounce is absolutely worth it. Highly recommended.
I love it
I love it, Dreams come true.
It's a legit site that has given me a…
It's a legit site that has given me a decent total amount of $ over time. Easy to use and figure out.
Zero Bounce was awesome for maintaining…
Zero Bounce was awesome for maintaining our contact database clean.
Reliable
Got a lot of reliable results