Zumba (www.zumba.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Overall it was a positive experience, and I enjoyed learning the basics, foundations, and history of Zumba! However, I did not feel that it adequately trained me to become a Zumba instructor! After a whole day, I still did not learn or leave feeling anymore comfortable cueing or learning any choreo to add to my first playlist. I did not satisfactorily gain knowledge or practice to move from Zumba participant to Zumba Instructor.
Fun event. Valeria is an excellent instructor:). Valeria make sure we understood the material and encourage us to try.
Enjoy learning and making new friends.
I am glad to be part of the ZIN family.
Lucy Barreto is an amazing trainer and loved every second of my training. She was very informative and easy to follow. She inspires me to want to be my own boss and teach.
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sue · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
Best coach
Firely person. That Even the fear of starting something else is gone with this firely energy teacher. The studio and sound system was couples with by the captivating teacher made us forget avout Canada day and even a beach day.
I tried the trial for a week and didn't want to continue with the subscription. I sent an email to cancel. I accidentally waited one day too long and it charged my visa. I requested a refund and it was denied. I was charged for a full year even though I don't want the services. Most companies allow for 24-48 hours after payment to provide a refund if you are unsatisfied. This company will not do that.
Coco was amazing! Not only was the class fun, but it was also full of information. She was encouraging and so positive. I enjoyed every minute of it. I’m looking forward to another class with Coco in the future.
I was surprised an online training can deliver such energy and value. The way it is structured and the smiles all the way just made it closer to a dream come true. Clear instructions, learning nuggets, and authenticity. Loved it all the way.
Fantastic zumba instructor. Not so much great training...
The instructor was a superb zumba instructor, and I mean SUPERB. Her lesson was absolutely top notch. The lesson in the morning and the review of the basic steps were really good. The feedback that she gave on those was helpful for the most part. She also structured the practice and the sequence of the steps in a way that made sense and built on itself.
I was not impressed by the instructor in the non-dance/fitness aspects of the class. She arrived late, and the session did not actually start until over an hour after the stated 8:30 am registration and 9 am session start. She was unprepared logistically: connecting to the wifi, forgetting the projector such that we had to all cluster around her computer screen...
Much of the commentary was irrelevant and felt only tangentially related to what was needed. She was abrasive in many of her interactions, and at several points was so derisive of one of the participants that it was uncomfortable. The emphasis was on signing up for the ZIN app and network rather than helping folks understand the structure and process to become a successful instructor- and allowing the space for folks who were there to learn about it to figure out if it would work for them or not.
Most of the participants in the session were new to the world of teaching and the world of fitness. The session did not allow to engage critically or hands on with the material- some time to really analyze the choreography and structure of a song would be helpful in processing so much of the information that was delivered only verbally.
As an educator I was annoyed by the over-simplifying of some of the educational lingo around types of learners; and really annoyed by how the non-zumba lesson completely ignored even the over-simplified educational tips that were provided in the training. (i.e. only a small percentage of the population are auditory learners but we will provide all the information verbally, talking for extended periods of time at participants).
Cheryl Wu was absolutely fantastic!! I am a very active 79 year-old but sometimes I felt like a fish out of water. The moves that she taught us were great and I found out that I was doing some moves incorrectly. She takes the time to make sure that you are getting the most out of your activity. I loved it. I would recommend this class to anyone who has interest in Zumba.
This company could approve on a lot of… everything.
This company could approve on a lot of levels. Their customer service is rude, the app sucks, its too expensive. It is over all one of the worse apps I've had. You could get more by going to the gym and watching the little videos they have than this pathetic app. The instructions suck, I wish I could cancel since I downloaded.
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AP · 1 review · Verified · Experienced 2026-06-28 ·
★★★★★
great experience
I had a great experience the instructor Valeriia explained everything, she was patient and kept good vibes throughout the class.
It was a great experience training with Cheryl. She was very thorough and making sure everyone was prepared before training. You can tell she loves what she does and it radiates to everyone she trains. 😊
Cheryl was very educational and FUN and went over every choreo in extreme detail and brought up Zumba history from its core! Would strongly recommend to anyone considering becoming a ZIN member/ instructor.