About Xq Vip
Data updated- Website
- xq-vip.com
- Category
- Beauty & Well-being
- Location
- United States · Charleston
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (1/1)
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Is Xq Vip legit?
Xq Vip (xq-vip.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great service
I enjoy all the beauty products I have purchased through this site. Great communication and fast shipping. I always check here first to see if they have what I am looking for. Membership is completely worth it!!
10/10 customer service
10/10 customer service. If delays, customer service always makes it right!
I’m so happy I found XQ
I’m so happy I found XQ! The top shelf products and excellent customer service goes beyond expectations. I’ve found so many diy facial products and I’m learning how to care for my skin at home. Check out their product page and be welcomed into their customer community, nothing like it!
Easy to order delivered on expected…
Easy to order delivered on expected date and affordable
Everything was great and arrived…
Everything was great and arrived perfectly packed and quickly!
Excellent
Excellent! Loved all my items! Happy with purchase! Excellent customer service as well!
Only distributor to work with
Professional products, immediate shipping and never an issue with billing. So happy to have found this company!
Thank you so much for the great …
Thank you so much for the great service and fast shipping!
Excellent customer service and…
Excellent customer service and products! Prices are SOOOO reasonable and shipping is from on orders of $50 and up!
Great products and quick shipping
Great products and quick shipping! There is always a personalized note of Thanks and sometimes little extras! Great company
The best!
Friendly, kind and helpful service! Would give a million stars if I could!
Great product selection and fast…
Great product selection and fast shipping.
Hands down the best
Hands down the best. Amazing experience. The customer service is impeccable. And my packages are always so lovingly packed. I can tell if they put that much care into packaging, they put love in your whole order.
Very nice packaging
Very nice packaging, very good prices and the owners seem to be very diligent in caring for their customers.
Love Xq
Love Xq, amazing products and customer service!
Shipping Issues No Support
This company appears to be typical of many online retailers. That hides behind website and solid products and when there's an issue. They do not solve it, just stall you out with e-mails. Unfortunately, while they may respond to inquiries, it's very generic e-mails, that do not solve the issue. We have been missing products and it's been missing for five weeks. Company refused to refund AND not helpful at all. Be careful new customers. So that you know that I'm not just typing rude messages -- here's the process: There's two tracking numbers associated with a shipping order. Well the second tracking order never was provided, but the order order said delivered! We haven't had any support. Good Luck. New customers
Reply from Xq Vip2026-02-27
Sorry to hear your experience wasn’t great. Your product was shipped with confirmed delivery, tracking number 1Z435506YW21040598. That said, as soon as I saw your email today, I issued a full refund. As mentioned in my email, I recently let my customer service team go and hired a new one due to some complaints.
Amazing customer service and Product
Order these from Amazon when I went to move them after they were connected they fell apart and two of them broke. Even thought they were purchased through Amazon I reached out to the customer service in hopes I could get two new replacements instead they sent me 6. Not only did they go above and beyond by sending me more than what I lost but their customer service is extremely quick to respond and this got solved very quickly. I truly enjoy the product and appreciate the great customer service this company has!!
Fantastic
Shipping was fast. The order was accurate. Will purchase again from this company.
Love this site
Love this site, love all products I’ve received. Customer service is top notch. Would definitely recommend.