Syncback. A perfect solution.
Syncback is a perfect solution for keeping data backed up at any time in any way you wish. Their support is very friendly and fast. Highly recommended!!!
关于 2BrightSparks Pte. Ltd.
数据更新- 网站
- 2brightsparks.com
- 分类
- 电子与科技
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 26 条评价
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商家自述
Backup software for the PC: powerful, easy to use solution for backing up and synchronising files on a local/network drive, the cloud, FTP server and more.
以上内容由商家自行提供，未经平台核实。2BrightSparks Pte. Ltd.靠谱吗？
2BrightSparks Pte. Ltd.（2brightsparks.com）在 OK.one 的综合评分为 5.0 分（满分 5 分），基于本站收录的 167 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，100% 的评价为 4 星及以上；近 12 个月新增 26 条。数据最后更新于 2026-10-24。
用户怎么说
Impressed that support is within 24hrs…
Impressed that support is within 24hrs even during weekends!
Quality product
I have been using this program for over a decade and in my opinion there is nothing on the market to touch it. I have no connection with the firm, just stating my point of view. I had a slight problem with the possibility of a trojan recently, but studying the Help files resolved it and everything is back to normal again.
PROMPT RESPONSE
Response was prompt and helpful, and took place on at most three cycles between me and the agent.
Excellent
Quick reply which easily solved my problem, excellent service.
Hanging profile at end of run
As a enthusiastic user of Syncback SE for many years, I run into an issue. The profiles did'n't close off at the end of synchronization and stayed in the status "running". The technical support team was able to help me and found the solution to solve the issue. In this case the solution weas found in activating the following lines: "Use the supplied username and password before trying my current username and password" and "Do not disconnect from the network after the profile run". Both found in the advanced tab under network.
Great customer service
Great customer service! Quick answers and very helpful.
Responsive and effective.
Response, as promised, within 24 hours. (Same the one other time I asked for help.) Answer gave me exactly what what I needed to fix the problem. Support is one reason to use Synchback. Another is that it’s a program that provides file and folder backup, mirroring, or synching at intervals you set. Once set, it’s off and running. I’ve used the program for more than twelve years. I highly recommend it.
wow.
wow.. Hui Cheang is the MAN went out of his way to help out with my issue worth every penny to have his support when I needed some technical guidance thank you Hui Chris
Great product backed by efficient…
Great product backed by efficient technical support who quickly worked out why an issue occurs on newer versions of W10P and task scheduling errors. Thanks
Best Backup/Synch Software
I have tried several backup/synch products and this is by far the best. The product works as intended and the email support from the company is first rate. I highly recommend them.
Good support
I had an issue with Syncback, and put in a support request on Sunday at lunchtime, not expecting a reply until the next business day. I got a reply about an hour later, and my issue was resolved within a couple of hours. Great service! Although I still can't figure how an option that I'd never heard of got ticked in one of the profile configurations...
The support was excellent!
The support was excellent! Your support person Swapna Naraharisetty proceeded effectively by asking me to provide screenshots and then found the solution, which worked. Thank you very much!
Superior Support for SyncBack!
The response from Support was impressive. After I gave a short description of the issue, Swapna replied with a detailed email that fixed my problem by changing a setting I did not previously know about. SyncBack is easy to use and has made many backups for me over the years without a hitch. I give this company Five Stars for their product and the support behind it. MSC in Tracy, USA
Reliable backup software with great Support
A current backup of your data is absolutely essential in my view and Synchback performs this function perfectly. It can be run on a schedule or manually to supplementary or external HDDs. As a user since it's first release many years ago I can thoroughly recommend it and have had no issues with it until recently. The issue revolved around a software error which was very quickly resolved by their support team who were stellar!
Great support
Great support, asked a simple question and got already the next morning a very complete and detailed answer which saved the day!
Swapna was great
Swapna was great. She walked me through many steps to resolve an obscure issue.
Syncback software and support is second…
Syncback software and support is second to none. Syncback rates a 20 on a scale of 1 to 10.
SyncBack SE is an excellent synchronisation or backup tool with good technical support
I have been using SyncBack SE for some years and find it to be a versatile synchronisation tool with plenty of features and options. Fast even over a network. Recently had some technical issues with a profile and technical support were helpful and able to resolve my problem
SyncBackSE Great product/ 2 Bright Sparks Great Company!
I have been using SyncBackSE for approximately 20 years. In this time, it has never failed me. It saves so much time mirroring, syncing, and backing up files between hard disks, local storage and network storage, or even between my backup medium (flash drives) and local storage. I have some files I just don't want to lose, but I don't want to take the time to backup files that have already been copied. If I want to create a new mirror, it will copy everything. If I change a flash drive for a different flash drive for two backup/portable copies, it can handle that! It is soooooo much better than futzing around with Windows Explorer to copy files. Explorer is so slow about how it does everything. SyncBackSE changes such chores to a snap. It even has a scheduler, so it can do my tasks when I am not attempting to use my computer. It is exceptional when you are updating/creating a small number of files, and you just want a program to figure out what has been copied already, what has been updated, or what has been newly created. It was one of those utilities that I tried on a trial, and decided it was so good, I had to get a license. I also love how the program gives you a summary of what it is about to do before it continues the run and does the queued actions. It isn't intended to identify file system problems, but by looking at the summary or the logs, file system issues become quite obvious, which is why you have a duplicate copy of the data, right? It is also great for web development when you are working on a local version of a site, and you have created the updated version of the site, and want to mirror your changes up to the production web server. I usually dupe the old copy of the web server into another directory, or to a standby box, for just such purposes, and then update what is on the web server from my local duplicate appearing environment (this is for development, so when I am working on the new version, all the URL's that deal with the named website go to local versions because of local DNS servers setup that way. This way, when I update the production web server, I don't have the headache of changing names, or dealing with changed paths, as the production servers use production DNS servers that give the same information, but direct traffic to production rather than testing.) It is so handy, and I have used it for so many purposes. I used to use freeware programs for some of this, but SyncBack SE is so much better, I don't mess around with lesser tools. Some freeware tools are livable, but not as reliable, and SyncBackSE does such a great job, and has such a clear interface to use, why would I want to use anything else? I also like the consistency of the user interface between versions. I like to get things done, and not have to spend time learning how to use a new version for things I have done thousands of times before with an older version. SyncBackSE maintains a consistent user interface, so I don't have to suffer wasting time on figuring out a new environment. Features do get added, but in such a way as to not be cumbersome, or interfere with the general operation of the software. It is my favourite utility for doing general copy functions without requiring brain surgery to write profiles. Truly, an excellent company. I would say how wonderful the support is: I'm sure they are great. I've just never needed it, which is probably the best compliment a software program can receive. In the ~20 years I have been using it, I have never had a reason or need to contact technical support. The software just does what it is supposed to do. I felt that tech support might be getting lonely, so I finally got around to sending them a thank you letter for a great product. It was the first time I have ever contacted them. They replied promptly. I didn't have any problems, I was just happy for the years of reliable service I have received from their software, and figured it was time that I sent them something telling them that, yes, I do indeed use SyncBackSE all the time. Normally, I don't even think about it, because it has become such a normal part of my life, I just push buttons, and off it goes, and I never worry about the program. I have grown used to just expecting that from SyncBackSE and 2BrightSparks that I normally just don't think about it. It's a brighter part of my life on computers and storage devices. Oh, the logging part of the program is great as well, as if you leave it running unattended, you can check and make sure nothing strange happened (always the fault of something else: full destination, corrupt file system, etc. The program is not a diagnostic tool, but it has such good logging that you can cross reference time stamps with logs on the server to figure out what happened. It has never been the fault of SyncBackSE, but SyncBack has nevertheless been able to help me locate the problem.
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