Acquaintn（acquaintn.com）在 OK.one 的综合评分为 1.2 分（满分 5 分），基于本站收录的 50 条用户评价，属于购物与时尚分类，口碑较差。94% 的评价为 1 星，差评比例偏高；商家尚未回复差评。数据最后更新于 2026-10-24。
They sent me wrong size and said I had to return at my own expense which would cost so much . They refunded me £4 to keep me quiet, Lesson learned . I don’t think the right size would have the power to suck everything in either AVOID Trading as Justen Trading
Item delayed weeks after delivery due, then claimed it is delivered when it hasn’t been received. They do not answer any emails. Even paid for delivery insurance which was a waste and they ignore all contact. Do not buy from this company
One star is one too many for this awful company, I hope this review saves at least one person from the disappointment felt when you receive a shoddy product from this company! When you complain and ask for a refund the common answer seems to be a disrespectful £3, FYI you will not receive this £3 they will go on to ignore you! Please save your money and time.
ordered product, nothing has been received order placed and paid for 28 JANUARY2023. This screams of SCAM!!! They not replying to emails How interesting a parcel has just arrived. I had given up asking them 12.40pm today 17.03.2023
Horrible company and bad customer service. I'm trying to return my item but they won't let me. They just wasting my time with all the bs exuses they can find. AVOID this company!!!!!
I placed an order 3rd march, saw bad reviews saying scam, item never received etc so i emailed within a few hours to cancel my order. Didn't reply till too late then got an email saying they been dispatched. Every couple of days I get tracking emails and saying still in USA thru customs going down the line etc. I live in UK so was thinking be waiting weeks for nothing. Then today I get a parcel and they have arrived. Tbh I thought I was never gonna get them. I got a size down is snug but doesn't hold my belly bumps/muffin top in as smooth as I wanted. Is comfy though and not see through.
i ordered ONE body suit, £14.99 free shipping, it has took £118 out of my bank, i am gobsmacked, i do not know how to refund and i’ve emailed the company but no response.
Robbing Company . DO NOT WASTE YOUR MONEY
Well I thought I would order a body suit it come within 2weeks thought brilliant opend the package it’s a size Small I ordered a size Large emailed them and they would only return me £2 and they told me it was the correct order we’ll it’s not as you can see I have ordered a L (12-14) and they send me a Small what wouldn’t even fit me 11year old daughter Scam!!!!
Scam, never arrived nearly 2 months on and keep being give different tracking info. I am trying to pursue a refund.
A one star is generous. I waited weeks and weeks with no delivery updates and when it came I was in shock at how awful it was. I could’ve got a better one from primark, I said to them on an email that they are false advertising and I would like to return but all the could refund me out of the £19 I spent was £3
Well how I wish I'd read these reviews before biting the bullet and thinking some miraculous bodysuit would arrive! I ordered the pack of 2 on 21st Jan, nowhere to be seen still. Company keep sending different tracking information, it arrived in Leicester and now appears to still be in China. Everyone telling me to wait for two more days, no thanks, I want my money back now! Feel like an idiot for falling for it.
AVOID AVOID AVOID! SCAM COMPANY!!!! Taken weeks and weeks to arrive. Said on the tracking it was finally delivered at 11pm at night. (It wasn’t. I have a ring doorbell and nobody came up to my door whatsoever 6 hours before or 6 hours after this time). The company are saying it’s not their fault & they won’t give me a refund & that it has been delivered when it hasn’t. Fuming to say the least. I have suspended the payment via Klarna so not really sure what the outcome of this will be. But I want my refund. I don’t know how companies like this are allowed to exist it’s infuriating.
Wish I would of read the reviews... firstly took 2 weeks to despatch, arrived after 3 weeks. The item is too big, although ordering a size 10/M which I always am. Even if I would of ordered a smaller size this wouldn't have helped with support as the material is too thin. Bought better support underwear from local supermarket!
If I could give this company ZERO, I would!!!! Been waiting from 2nd of Jan for an order that still hasn’t arrived and they are refusing to give me a refund. AVOID AVOID AVOID!!!!!!!!!!!!!!!
Scammers - do not order from them! I ordered 2 bodysuits for £25 on 2nd January. 7 weeks later they still haven’t arrived. I’ve emailed them 5 times asking for a refund and every time I’m palmed off with ‘give it 1-2 more days’ and that they will definitely arrive. I don’t want them now, I just want my money back. I don’t believe the tracking is legitimate either - it shows it was in Oxford awaiting delivery 2 weeks ago and yesterdays update says ‘customs declaration completed’. I’m now having to go through my bank to try and get a refund as the company are just refusing to acknowledge I’ve even asked for one - so frustrating! What a waste of time and money.
This company shouldn’t even be given the option of a single star! Ordered a birthday present for a friend on 27th December and it has still not arrived. Her birthday was 20th Jan… I went via Klarna and I had contacted the company 3 times to no avail, however once I suspended the payment via Klarna they were soon quick to reply! I have asked for a refund 5 times now. Apparently my order arrived in Manchester on 25th January and apparently it’s still on its way.. clearly being delivered by snails! I just want my money back!
Bodysuits I ordered took almost 5 weeks to arrive, they are far too big despite ordering size they recommended. Not great quality or worth the money at all either. When I emailed them, several times before a response they said they checked and I received the correct order so if they don't fit me could I not gift them to someone else!!! 🤔 Wish I had seen these reviews before ordering! Avoid completely!
Useless iv been waiting 5weeks with no delivery and nothing from them
I didn’t receive an item I ordered before Christmas and contacted customer services to get them to help. I actually only wanted them to send me a new one originally. (Now I want a refund) but apparently it had been delivered and Acquaintn told me it wasn’t down to them and to contact the courier yodel, to which I only found out it was yodel when they asked me to contact them as I hadn’t received a confirmation email to say it was delivered. And with great difficulty finding a way to contact them, I managed to do a live chat and they investigated it for me. To which I received an email saying (Thank you for reaching out to Yodel! I trust that this email finds you well. Please accept our apologies for the experience you had with this delivery. We are contacting you regarding the investigation which was conducted by our service centre. After the investigation, we can confirm that our driver's device did not capture an image for this delivery and he is unable to share any concrete information. Due to this, we would request you to contact your retailer, if you have not received your parcel. Your retailer will advise you of the next steps to follow and will liaise on your behalf. Kindly note this email is for notification purposes only. Please do not reply to this email as it is not monitored for any inbound correspondence.) So I have gone back to the customer service at Acquaintn For them to say it’s not their fault and to contact the post office to make a dispute. Are you joking… it was yodel? I believe they are scamming people for their money. I wouldn’t waste your time and their customer service is shocking.
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