Adore Me

Hi Lauren, Thank you for your feedback! The love is mutual. Thanks for shopping with us, Lauren!  Don't forget that we’re always here if you need us. XO  [email protected]

Hi Laurie, Thank you for taking your time to review us!  We are very sorry to hear you had such an unpleasant experience with your Elite membership.  This is absolutely not the kind of experience we would want you to have, as this program is optional and you're only paying for the sets you keep.  When selecting the Elite Membership, you will receive a monthly shipment with three sets. These sets are a reflection of the style profile you have created in your account’s Elite Dashboard.  Nevertheless, remember: One of the perks offered by your Elite membership is your own Elite wishlist. Located in your account’s Elite Dashboard is the My Elite List section where you can create your personal wishlist. How does it work? To get started: you just need to press the Start my Elite List tab in that section and that'll allow you to add sets in your wishlist, so you can receive them in your next box selections. They'll be added in your next box based on their size availability when we create the box. If less than 3 sets from your wishlist will be available in your size, your stylist will handpick other sets based on your styling preferences. Some of the sets might not be available in your size when we create your box but that won't stop us from trying to add them in an upcoming box, if they'll be in stock. Please let us know by email if there is anything else we may do to help. Kind regards, [email protected]

Hello Jennifer,  We absolutely love hearing from you, especially when you share positive experiences!  It helps us understand what we're doing well and encourages us to keep delivering products and services that you love. Knowing we've met your expectations truly makes our day. I've already shared your kind words with the relevant team. We're always striving to make things even better for you in the future! If you need assistance with anything else, please don't hesitate to let me know. We're always here to support you! Best,

Hi Lauri,  Thank you for taking your time to review us!   We’re happy to hear you had a great experience with us.   It is our constant wish to offer quality services and products and to make sure that we always maintain a wonderful Adore Me experience for our customers.  Let us know if you have questions while you’re browsing the site!  Best,  Adore Me  [email protected]

Hello Melissa, Thank you so much for taking the time to review us. We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. Kind regards, Adore Me [email protected]

Hi Cathleen Thanks for the review! We’re happy to hear you had a great experience with us. Hope we can impress you again and again! Did you also know we have a new lingerie collection every month? Share the great news with friends! Best, Adore Me [email protected]

Hi Leighellen,  Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets in your box and that to date you've enjoy the overall Elite experience. We want you to know that we'll do our best to offer more variety with your future boxes. We wish and we'll strive to always offer you a great Elite experience! Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.  Kind regards,  Adore Me [email protected]

Hi Shane Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. Crossing our fingers, we’ll bring it back again soon. Our most popular styles often come back or get reintroduced in new colors—but until then, we hope you find something you love from our newest drop! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie! Best, Adore Me [email protected]

Hi Ellen,  We’re always glad to hear from shoppers—thanks for the review!  The love is mutual. Thanks for shopping with us Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!  XO, Adore Me [email protected]

Hi Jenn, Thank you for reviewing us!  We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.  However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.  We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration. Please let us know by email if there is anything further we may do to help.  Our customer service is available to answer any questions you may have.  Kind regards,  Adore Me [email protected]

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Hi Yazmin,  Thank you!  We’re happy to hear you had a great experience with us and enjoyed our promos. Hope we can impress you again and again! Let us know if you have any questions! We’re always happy to help. Best,

Hi Maxwell,  We’re always glad to hear from shoppers Thanks for the review!  Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!  XO,

Hello Jennifer, Thanks for sharing your feedback with us. We appreciate it! We love feedback! It helps us hear the truth about our products & services directly from you, our valued customer. We apologize for not living up to your expectations. I shared your feedback with the relevant team for review. - We aim to better cater to your needs in the future! If you need assistance with anything else, please let me know. We're here to support you! Best regards.

Hi! Thank you for reviewing us. The love is mutual. Thanks for shopping with us. Stacie, don't forget that we’re always here if you need us. XO.

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Hello Lisa, Thank you so much for taking the time to review us.  We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Kind regards.

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Hi, Thank you for your feedback! It is truly important for us to know your opinion regarding our products and services. We are very sorry for any inconvenience the shipping of your product may have caused. Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements. We would want to look into your case specifically. Therefore, in order for us to better assist you, can you please clarify the nature of your concern by email or phone? You can reach out to us at 1.800.433.2367 Monday – Sunday 8:30 a.m. – 8:30 p.m. (EST) for more info or by emailing us to the attached email address.  Best, Adore Me [email protected]