Adore Me

Hi Eric,  Thank you for the review.  We are sorry to see you have a negative opinion related to Adore Me. I want to extend my sincere apologies for the frustration and disappointment you encountered during your recent interaction with our customer care team.  We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email in order for us to be able to investigate and find the most suitable solution in this matter. Your feedback is incredibly important to us, and we are actively working to ensure a better experience moving forward. Feel free to let us know by email if you need help with anything else. We're always happy to assist! Best wishes, Adore Me [email protected]

Hi William, Thank you for reviewing us!  We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue.   Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.   We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.   Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.   Kind regards,   Adore Me   [email protected]

Hello,  Thank you for taking your time for the review!  We are very sorry to hear that our services did not meet up with your expectations.  We appreciate all the feedback received, therefore let me inform you that I already sent yours to the relevant team for it to be reviewed and taken into consideration.  Furthermore, I would be happy to assist you with this issue and provide a suitable solution, however I will need your order number to do so. Unfortunately, we are unable to identify your account through this application.  I am sorry that I was not able to assist you immediately.  We look forward to hearing from you. Please let us know if there is anything further we may do to help. Also, we are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.  Best regards,  Adore Me  [email protected]

Hi Chris,  Thank you for the review!  We are sorry to see you have a negative opinion related to Adore Me. I want to extend my sincere apologies for the frustration and disappointment you encountered during your recent experience. Your feedback is incredibly important to us, and we are actively addressing this issue internally to ensure a better experience moving forward. Feel free to let us know by email if you need help with anything else. We're always happy to assist! Best wishes, Adore Me [email protected]

Hi Amanda, Thank you!   We're happy to hear you had a great experience with us. Hope we can impress you again and again!  Let us know if you have questions while you're browsing the site!  Best wishes,  Adore Me  [email protected]

Hi,  Thank you for the review!  We are sorry to see you have a negative opinion related to Adore Me.  Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to our shipment process. Let us know if you have any questions! We're always happy to help. Best wishes, Adore Me [email protected]

Hi Nancy, Thank you for your review! We're so sorry to hear that! We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via phone in order for us to be able to investigate and find the most suitable solution in this matter.  We apologize for not being able to assist you immediately.  If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have. Best regards, Adore Me   [email protected]

Hello Karen, Thanks for the review. I want to extend my sincere apologies for the frustration and disappointment you encountered during your recent interaction with our customer care team. Your feedback is incredibly important to us, and we are actively addressing this issue internally to ensure a better experience moving forward. Feel free to let us know by email if you need help with anything else. We're always happy to assist. Best wishes, Adore Me [email protected]

Hello Olga, Thanks for taking the time to review us! We work hard to meet customer expectations and we're thrilled to hear that we hit the mark for you. Looking forward to impressing you again and don't forget that we're always here if you need us! XO, Adore [email protected]

Hello, Thanks for reaching out to us. So sorry to hear that you’re missing your order Amberlea. This is definitely not the experience we want you to have when shopping with us so I’m here to help you ASAP. I see your order shipped out on December 10th. According to our shipping partner’s site, the order was delivered on December 17th in. ***Since you didn’t receive your sets, and as a one-time courtesy, I’ve now refunded you back to your card for the amount of $43.94, which was charged for this order.*** - We’re all set! Just hang tight and your refund should show up in your charged account within 3-5 business days. **Helpful recommendation:** to avoid experiencing this again with future orders, I kindly recommend arranging, if possible, to have your orders delivered to a different location. If you need assistance with anything else, please let me know. I’m happy to help! Follow us on Instagram to discover our new looks: https://www.instagram.com/adoreme/ Best,

Hi Kaitlyn, Thanks for reaching out. I've escalated your concern related to your experience with ths shipping of your order to the appropriate team for review. We'll get back to you with a response within 1–2 business days. We really appreciate your patience and understanding, and can assure you this is being promptly reviewed and handled. In the meantime, if you have any other concerns, please don't hesitate to contact us. Best,

Hi Chris,  Thank you for the review!  We are sorry to see you have a negative opinion related to Adore Me. We've recently experienced a spike in demand, which has unfortunately led to longer processing times. However, we are working diligently to ship out your order as quickly as possible. We know how much you're counting on us to get this right. Let us know if you have any questions! We're always happy to help. Best wishes, Adore Me [email protected]

Hello Kevin, Thank you for taking the time to review us!  We are very sorry to hear your experience with Adore Me was less than perfect. Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements. As per the overall issue, please contact us and we'd gladly waive the restocking fee for your return. Feel free to let us know by email if you need help with anything else. We're always happy to assist! Best wishes, Adore Me [email protected] (mailto:[email protected])

Hi Thalita,  Thank you for the review! We are sorry to see you have a negative opinion related to Adore Me.  Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements. - I've checked and see more updates were posted for your order in the meantime. You can access the information directly on your account. We'll also keep working alongside our shipping partners to ensure your future orders are delivered within the timeframes promised and without an issue. Let us know if you have any questions! We're always happy to help. Best wishes, Adore Me [email protected]

Hi Adelina,  Thank you for the review! We are sorry to see you have a negative opinion related to Adore Me.  Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements. Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.   Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.   If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.   Kind regards,   Adore Me   [email protected]

Hi Riley Thank you for reviewing us! We are very sorry that your order took too long to be delivered.  We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.  However, please note that we only provide an estimated delivery date for orders.  Even though we do our best to ensure that we provide 1-2 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.  We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.  Please let us know by email if there is anything further we may do to help.  Our customer service is available to answer any questions you may have.  Kind regards,   [email protected]

Hello Sarah, Thank you for your review, we really appreciate it I understand your concern and your request to escalate this matter. At this time, we are actively working to process and ship your order as soon as possible. Due to the high demand, our team is experiencing some delays, but we’re fully committed to getting your order to you. Please rest assured that we are doing everything we can to expedite the process. We genuinely apologize for the inconvenience and appreciate your understanding. Best,

Hi Sunee,  Thank you for taking the time to review us!  We’re happy to hear you had a great experience with us. Hope we can impress you again and again! Let us know if you have questions while you’re browsing the site! Best wishes,