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购物与时尚

Adore Me

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关于 Adore Me

数据更新
网站
adoreme.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
59 条评价
差评回复率
79%(82/104 条)
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商家自述

Adore Me 是一家在线订阅内衣精品店,以极低的价格出售高品质设计。 Adore Me 致力于打造完美合身的迷人造型,提供多种款式,适合每位女性。文胸尺码为 30A-42I,睡衣尺码为 XS-6XL,这些华丽的款式正在震撼内衣行业。我们的故事:http://www.adoreme.com/our_story.html 会员资格如何运作:http://www.adoreme.com/how_it_works 有问题,评论吗?我们希望收到您的来信!网站上的实时聊天 1-800-433-2367 (8:30-8:30 M-S EST)www.adoreme.com

以上内容由商家自行提供,未经平台核实。

Adore Me靠谱吗?

Adore Me(adoreme.com)在 OK.one 的综合评分为 2.8 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑较差。评价两极分化:41% 给出 4 星及以上,同时 44% 打了 1 星;商家回复了 79% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 60 条评论,评论者对这家公司的体验非常好。购物者经常表示,在线订购过程非常简单明了,包裹到达的速度令人印象深刻,而且衣服感觉很棒。热情的消费者喜欢这些有吸引力的款式,并提到这些单品穿着舒适,而且整体内衣选择仍然非常好。 然而,一些客户也指出,令人沮丧的交货延迟长达数月,而且在试图获得及时退款时也持续遇到困难。一些人还经历了无用的客户支持团队、意外的自动订阅费用以及不同重复购买之间明显的尺寸不一致。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

订单处理时间短

他们宣传订单处理时间为 1-2 天。我知道在繁忙时期事情可能会延迟,但我的问题是,如果他们的延迟影响了您的订单,则很难取消订单并获得全额退款。我为订单支付了加急运费。花了22天才交付。他们不会停止退款订单。我会更新我的评论,因为产品到达时非常可爱且尺寸正确。只需提前计划,无需支付加急运费。

Adore Me 回复2025-02-12

Hi Amber, Thank you for reviewing us! We are very sorry that your order took too long to be delivered.  We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.  However, please note that we only provide an estimated delivery date for orders.  Even though we do our best to ensure that we provide 1-2 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.  We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration.  Please let us know by email if there is anything further we may do to help.  Our customer service is available to answer any questions you may have.  Kind regards,  [email protected]

订购很容易!

订购很容易!我很遗憾我的一个选择不合适,而且由于它正在促销,我无法退货,但另一个选择是完美的。

Adore Me 回复2025-02-11

Hi Tiffany, Thank you for taking the time to reach out to us. We truly appreciate your feedback and it has really made my day so thank you for sharing it with us. As ever, if there is anything we can do to help you, we are here for you and ready to help in any way we can. Have an adorable day. Best,

两个胸罩带子上的缝线……

我购买的两件胸罩带子上的缝线都非常粗糙,一天结束时会感到疼痛。

Adore Me 回复2025-02-11

Hi Gina, Thanks for taking the time to review us!  We always appreciate customers who let us know when things aren't right as this will surely help us improve our products and service.   I have already sent your feedback regarding the design of our bras to our Design Team to be reviewed and taken into consideration.   • We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com (http://adoreme.com/)  Please let us know by email or phone if there is anything further we may do to help. Our customer service is available to answer any questions you may have.   Best regards,   Adore Me   [email protected]

无可挑剔!

我的经历非常好! 😊 对应用程序所做的更新非常棒。我非常喜欢我的个人想法之一在应用程序中的改变。我建议,一旦您将商品放入购物车,您应该能够单击它们,然后您将返回到销售页面并退出购物车。就我个人而言,我很高兴我的想法被听到和看到,并采取了一些措施,因为它确实使应用程序上的购物成为一种更好、更轻松的体验。与往常一样,文胸、内衣、睡衣和内衣总是那么舒适,并且拥有无可挑剔的细节,大多数人除了蕾丝之外就没有其他的了。我个人更喜欢更加丝滑和性感的内衣,而 ADOREME 绝对能做到 100%! 价格比维多利亚的秘密好得多(尽管我知道它对你来说就像是一个姐妹品牌,我想)我总是喜欢通过邮件收到我的新套装,我的中心可能会抱怨我花了很多钱🤣但至少当他看到我穿着我的新内衣时,他没有什么可说的! ❤️❤️❤️

Adore Me 回复2025-02-11

Hi Sydney, Thanks for the review!   We're happy to hear you had a great experience with us.   Hope we can impress you again and again!  XO,   Adore Me   [email protected]

客户服务差

我最初购买了一些商品,并对我的订单感到满意。让我感到不安的是,之后成为 VIP 会员需要支付 39.95 美元的费用。我不知道未经我同意,我的信用卡会再次被扣费。如果我知道以后会被收费,我也不会购买原来的商品。我曾两次尝试通过电话联系客户服务,有一次等待了 52 分钟无人接听,我发送了一封电子邮件,并尝试通过 Messenger 联系您,但没有任何人回复。说我不快乐,这是轻描淡写的。

Adore Me 回复2025-02-12

Hello Lana, Thank you for your review, we are very sorry to hear this!  It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month.  Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration. We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants.  If there is anything that we can assist you with at this time, please email us.  Our customer service is available to help you with any issues you may have. Kind regards,  [email protected]

延误以及更多的处理/交付延误!

我不断收到电子邮件,说明我的订单被延迟。从客户的角度来看,道歉并不算什么——我更愿意收到我订购的商品,并且不喜欢这些延误。

Adore Me 回复2025-02-11

Hi, Thanks for contacting us! I'm here to handle any concerns that you may have. It looks like I can't find your Adore Me account using the info you've shared so far. Once I find your account, I'll be able to help you ASAP. Please help me find it by sharing all of the pieces of info listed below: · All possible email addresses that you have and may be linked to your Adore Me account: · An order number: · Your Adore Me account's billing/shipping address: · Your phone number: · Your full name: Thank you in advance for this info! Hope to hear from you soon! Best regards,

非常失望 - 再也不会订购了!

我于 2 月 1 日从 Adore Me 订购,支付了额外的优先运送费用,但一周多后我的订单没有任何更新。跟踪显示包裹“在承运商那里”,但无处可寻。我曾多次联系客户服务,但他们完全没有帮助,没有提供任何真正的答案或解决方案。这是不可接受的! 我永远不会再从这家公司订购,并且会尽可能留下差评。如果您正在考虑订购,我强烈建议您三思而后行。他们的运输就是一个笑话,他们的客户服务更糟糕。

Adore Me 回复2025-02-11

Hello Tyler, Thank you for taking the time to review us!  We are very sorry to hear your experience with Adore Me was less than perfect. We apologize for this situation; this isn't the experience we want you to have with us.  We provide the items to our carriers at our designated time, however sometimes with high volumes, they have certain delays.  We're working with them to avoid this issue and to prevent any inconvenience to our customers. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.   If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.   Kind regards,   Adore Me   [email protected]

客户服务代表很棒

客户服务代表很棒。我的问题是尝试更换一套。但显然你们的退货部门还没有处理我之前的退货。这不是客户的问题。所以我必须等到这一切完成才能释放我的帐户。如果你的部门仍然落后,希望你能尊重延期。

Adore Me 回复2025-02-11

Hi June,  Thank you for the review!  We are sorry to see you have a negative opinion related to Adore Me.  Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to the return process. Let us know if you have any questions! We're always happy to help. Best wishes, Adore Me [email protected]

600 美元订单缺失 😡

我下了一个大订单,使用次日发货。 他们的政策规定 1-2 天处理,所以我应该在 3 天之内收到订单,最多 4 天。 现在已经 3 周多了,订单仍然显示“正在处理”。 我打过3次电话,等了20分钟就被挂断了,或者直接让我等待,不接,然后挂断。 三周前,当我与某人交谈时,他们说订单出现问题,因此无法取消或退款。 两周前,他们说了完全相同的事情——绝对不能取消/退款……我必须等到收到它,然后将其寄回。 上周,他们声称他们提前一周取消并退款,尽管已发送电子邮件说“不可取消/退款”……在他们说的时间范围内已取消/退款,当然……到目前为止,我的信用卡公司还没有等待退款。 我信任这家公司,因为它属于维多利亚的秘密。 当我知道自己无法及时收到 Adore Me 订单时,我还向维多利亚的秘密下了订单。 也使用次日发货。 运送的物品在运输途中损坏,有 3-4 件物品丢失……一半的订单仍未发货,因为他们的网站上有 ADORE ME 物品😡😡😡😡😡😡

到目前为止我的订单被延迟了两次

到目前为止,我的订单被延迟了两次,但我的信用卡被扣款了。我的信用卡被扣款已经过去五天了,我的订单仍处于“处理中”状态。我尝试取消订单和会员资格,但只能取消会员资格。现在,我为假期订购的泳衣要等到我们离开后才能送达。不过,与我交谈的人非常友善,并且尽力提供帮助。我的订单是1号下的,今天是8号。他们表示订单将在一到两天内发货。我下了订单,在我们出发前 12 天到达。我确实理解延误,如果在假期前没有收到订单,我会感到失望,但我的信用卡不应该因一周后未发货的订单而被扣费。

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