Ahrefs

Mini Coder阿尔巴尼亚 · 写过 1 条评价 · 体验于 2026-01-13 · 发表于 2026-01-13

Paid $250

Paid $250, got blocked, support is ignoring me

Oleg Foster阿尔巴尼亚 · 写过 1 条评价 · 体验于 2026-01-05 · 发表于 2026-01-05

Literaly checked 5 domains and got…

Literaly checked 5 domains and got "Suspicious activity detected" - this is what you get for $1,000 per month

albath koora突尼斯 · 写过 1 条评价 · 体验于 2025-12-26 · 发表于 2025-12-26

Title: Paying for a Service I Can't Use - Ahrefs' "Suspicious Activity" Nightmare

My Experience with Ahrefs Support: I'm a paying customer who recently shifted my business focus to analyzing expired domains for purchase and resale. This is 100% legitimate business use. The Problem: Despite STAYING WITHIN MY PAID PLAN LIMITS, Ahrefs keeps flagging my account for "suspicious activity" and restricting my access daily. I'm literally paying for a service I cannot use. Their Response: When I explained my legitimate business use case, their support team essentially told me: "Your usage pattern deviates from the norm" "We need to protect our resources" They keep applying restrictions even though I'm NOT exceeding my rate limits The Reality: They're using "security measures" as an excuse to prevent paying customers from actually using what they paid for. My work changed - that doesn't make it suspicious or abusive. What's Particularly Frustrating: I offered to upgrade to a higher plan - they didn't provide clear guidance I'm a single user, not sharing my account I'm within my subscription limits They keep restricting me anyway Account Protection at the Expense of Customers: Ahrefs claims they need to "protect resources," but there are technical solutions that don't punish legitimate paying customers. Other SEO tools (SEMrush, Moz) handle high-volume domain analysis without these issues. Bottom Line: If your work involves analyzing multiple domains regularly, be warned: Ahrefs may restrict your account even when you're staying within your paid limits. Their "suspicious activity" system appears to prioritize automation over legitimate business use cases. I'm now forced to consider alternatives like SEMrush or Moz because I literally cannot do my job with these constant restrictions. Save your money and frustration - look elsewhere if you need reliable, consistent access for domain analysis work.

$249/month paid, still treated like a criminal – Ahrefs abuses its monopoly

I paid $249 per month for Ahrefs with a clear purpose: finding expired domains and analyzing referring domains using Batch Analysis. While doing manual research, Ahrefs suddenly blocked my usage with the message “Suspicious activity detected” and accused me of using bots. This is unacceptable. I contacted support and clearly told them: I am a real, paying user I was using Ahrefs manually No automation, no scripts, no abuse Instead of providing logs, proof, or real explanation, the support agent simply sent me a privacy / usage policy link and ended the conversation. Let’s be honest: If heavy usage is not allowed, WHY sell a $249 plan? Why not show clear hard limits inside the tool? Why randomly accuse users of bot activity without evidence? This behavior clearly shows Ahrefs acts like they are the only SEO tool in the market, ignoring basic customer respect. Blocking access first and explaining later (or not explaining at all) is bad business practice. Ahrefs is expensive, arrogant, and unsafe for serious SEO professionals who actually use the tool heavily.

James Scott英国 · 写过 1 条评价 · 体验于 2025-12-01 · 发表于 2025-12-01

It's sad how ahref has dropped

It's sad how ahref has dropped. It can no longer be relied on to have accurate data. It used to be great however, since this Google update, ahrefs keyword rankings just can't be used. Which makes the whole system just pointless. They need to fix this asap.

Webcritic美国 · 写过 6 条评价 · 体验于 2025-11-23 · 发表于 2025-11-25

Outdated Refund Policy & Not Competitive With Industry Standards

I signed up for Ahrefs hoping it could replace Semrush for my agency. After putting the platform through real-world testing, it became clear very quickly that it doesn’t meet the needs of professional SEOs who manage multiple clients and rely heavily on local data, competitive insights, and robust reporting. Key limitations I experienced during evaluation: Local SEO data is far less comprehensive than competitors Keyword database coverage is noticeably thinner Rank tracking lacks essential features for agencies Competitive gap analysis is limited Reporting options are not client-friendly or presentation-ready These aren’t minor issues they’re core parts of an SEO workflow. When I requested a refund within the same billing cycle, Ahrefs denied it due to a strict “non-use only” refund policy. This means that the moment you actually use the product to evaluate it, you automatically lose the ability to get a refund even if the tool clearly does not meet your needs. This policy is far behind current industry standards. Semrush, Moz, SpyFu, Surfer, BrightLocal, and almost every serious SaaS in this space offer a 7–30 day refund window regardless of usage, because they understand something fundamental: You cannot evaluate an SEO platform without actually using it. Ahrefs’ policy essentially penalizes customers for doing responsible due diligence. The support agent I spoke with was courteous, but repeatedly stressed that nothing could be done because of internal policy. Even after providing clear, detailed feedback on why the platform wasn’t suitable for my agency, the refund was still denied. For any SEO professional considering Ahrefs, be aware: There is effectively no meaningful trial period, and no real path to a refund once you begin evaluating the tool. This experience left me with concerns not just about the product limitations, but about the customer experience philosophy behind the company. In a competitive industry where nearly all major platforms support fair evaluation windows, Ahrefs’ hardline refund stance feels out of touch with modern SaaS expectations. I hope Ahrefs leadership will seriously reconsider this outdated policy. It’s not customer-friendly, not competitive, and ultimately discourages professionals from giving the platform a fair chance.

Tássio Noronha英国 · 写过 2 条评价 · 体验于 2025-11-20 · 发表于 2025-11-21

trap business

bought the plan, didnt see anything about credits, did some searchs for 20mins and voila, my subscription is over for one month. lack of transparency! at least you should send notifications or whatever to educate people in this trap business model

“No results found” service without a refund

I paid $30 for the Starter plan. When using the service, I got “No results found” which means that they don't have any data on the topic I need in their database, and I technically can't get any benefit from this service. I wrote to support about my situation and requested a refund. They replied that I am “not qualified” for a refund because I had already used credits (read, tryed to use their service).

Quinn has been fantastic

Quinn has been fantastic, really supportive and ensured we got the value we needed from the platform!

Andreas瑞士 · 写过 1 条评价 · 体验于 2025-11-11 · 发表于 2025-11-14

The data is accurate and the features…

The data is accurate and the features are plenty, but the interface feels heavy — some reports are hard to understand without experience. The price is high, and it’s not always clear what you’re paying extra for. It works well, but isn’t the easiest or most intuitive tool. Good for experienced SEO users, but beginners may find it difficult to navigate.

Usama Aslam巴基斯坦 · 写过 8 条评价 · 体验于 2025-11-01 · 发表于 2025-11-10

I have thousands of domains

I have thousands of domains. I have created backlinks for that domain my all tlds got indexed from ahrefs but tlds like .cfd and .sbs are not indexed on ahrefs while all other seo platforms like moz, semrush and majestic crowl these type of tlds but ahrefs not. they need to update their algorithm

Online Marketing荷兰 · 写过 2 条评价 · 体验于 2025-11-05 · 发表于 2025-11-06

Terrible service

Terrible service. They send an invoice, but it is not possible to pay with Paypal and not possible to pay with bank transfer. They are truly customer unfriendly and not interested at all.

They report errors that aren't errors to get you to upgrade

I used to find its audit of my website useful... but now it is just lies to get you to pay for a subscription. When I see the results of its audit I get stressed out about the website errors it tells me I have only to find out after checking the information they provided that its results are either wrong or they won't give me the specifics of the errors (so that I can investigate it) because it wants me to upgrade to a paid subscription which is a ludicrous amount of money they want from a small business. If you want accurate information, I do not recommend using the tools/services/audit on the Ahrefs website.

Scammers stop takeign my money

taylor b.美国 · 写过 26 条评价 · 体验于 2025-09-22 · 发表于 2025-09-22

you get what you pay for and this…

you get what you pay for and this service is free. It's simply not good quality, an AI bot could provide before SEO guidance.

Better suited for larger projects than small sites

I’ve used Ahrefs for several years. At first, it felt more accessible, but over time, the pricing has gone up and the value for smaller websites has gone down. The free tools are still suitable for basic research and obtaining an overview, but I’ve recently noticed that the data is less reliable than it used to be. For bigger projects with a proper budget, Ahrefs can still be worth it, but for small sites, the return on investment has definitely declined.

Gigu瑞士 · 写过 6 条评价 · 体验于 2025-09-09 · 发表于 2025-09-09

They wasted 2 minutes (now 10

They wasted 2 minutes (now 10, because of the additional 8 minutes on Trustpilot) of my life, where can I claim it? Well, seriously, who needs a service that is better, faster and for free when you just do it yourself on MS-Paint?

They just kicked me out of…

They just kicked me out of grandfathered plan by removing the feature I needed most (batch analysis), effectively raising the price a lot, and now they have a new ranking factor related to AI showing how often you show up in ChatGPT and other LLM's and that would raise the price again 5x. Most of the new features I don't need in the new more expensive plan, and then of course the main useful thing is locked behind a big service price increase. This company has gotten greedy and is hoping you are too lazy to do your research on alternatives. I've canceled my sub and won't be back, the trust is broken.

I used to be a happy customer; Not any more.

I used to have a paid subscription for long years and I was happy. Then they changed my plan to a new one, that was inferior to what I had and I couldn't do my job properly any more. I ended up moving to a competitor. My free (now) plan at ahrefs doesn't even let me check a website's DA (their own metric! having me moving to competitor's metrics. Great marketing move!) All that at a time where a competitor is giving life-subscriptions for cheap.

Winston中国香港特别行政区 · 写过 1 条评价 · 体验于 2025-08-24 · 发表于 2025-08-24

they do not show searched result

they do not show searched result, they charge credit every time you login and the same result. not recommended , very much wasting money