Most reviewers were let down by their experience overall. People expressed deep frustration because the ordered products arrived looking completely different from the website photographs, lacking any actual quilting or dimensional stitching. Buyers also faced major obstacles when attempting to return unsatisfactory purchases, encountering high international shipping fees and unhelpful customer service responses.
Some reviewers were happy with the items, noting that the printed patterns looked nice and the storage containers felt reasonably sturdy for daily use. Despite these occasional positive remarks, most consumers felt strongly that the merchandise failed to match the advertised descriptions and overall pricing expectations.
One star is even one star to many. They outright sell hampers and totes that do not remotely be what was presented, they say they are thick quilted sturdy bags , in reality they are not a cotton fabric, just a printed facade, mine even included a plastic ring to thread around the top to keep it open.. Just a cheap item not even close to what was advertised.
Try to return it … good luck, unresponsive, and when they do, it’s ridiculous, they suggest giving it to a friend who will love it!! Should not be allowed to continue.
Misrepresented big time, these are not quilted nor do they look quilted. Cheap looking, expensive, embarrassed to give, was excited. I'll never order again, esp. With low trust reviews. Feels scammed. 2 months to ship
Terrible product. Even though they say their products are quilted, they are NOT QUILTED. It’s just flat printed fabric. I contacted customer support and they responded badly. They said I received the product and there was no damage so now I’m stuck with them. Also, it would have cost $20 to return them. It’s a scam
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I received my order of QUILTED bags. They are not quilted. They are a printed picture of a quilted bag. For a printed bag, they are nice, just disappointed by Aiorrax 3D pictures.
These people ought to be ashamed . . . and so should I, for not checking the reviews! They were purchased as gifts; I would never give them to ANYONE as a gift!!!! They are extremely cheap-looking, and not AT ALL as advertised! I wouldn’t even use one myself ! I’ll return them immediately, although I read (too late) that returns are nearly impossible. I’m SO angry, SO disappointed, and SO left without a gift for 5 upcoming birthdays. BOO!
I ordered what was supposed to be a quilted laundry basket from this company. What I received is nothing like the picture shown online.
It is NOT quilted. The picture on the basket is not like the one I ordered and the color is different.
They are crooks.
How are they still in business and continuing to take customer’s money?
This is a complete scam! Don't buy. They claim beautiful woven quilted laundry baskets what shows up is some painted/printed Chinese garbage. I wish I could post photo here
Laundry baskets advertised as quilted... blah blah.. Should've read reviews before my purchases.. Truth is, they're not a bad product, quality is OK, just 100% not what they are advertising or anything like what's pictured. Disappointing. I was really looking forward to opening these, they weren't cheap -and actually bought one to give as a gift -that won't be happening now.
The product did not reflect the description of being quilted! The ad even showed a woman sewing the quilting onto the material!! Such false advertising!!!
Like the other reviewers, the canvas bag that cost me $42.98 was not quilted.
I have been in contact with this company. At first, they acted concerned and wanted more information as well as pictures of the product. I kept saying that my only problem was that the basket is not quilted. They finally offered me a 15% refund and said I can keep it or give it away, and they said this: "The product images featured in our advertisements have been optimized; therefore, it is normal to observe slight discrepancies between the actual item you receive and the images shown." I asked how that explained that every basket in every picture was described as QUILTED. That isn't image optimization, it is deception.
Terrible product - I ordered a dragonfly quilted bag and received a cheap looking printed bag. Design muddy and not all like the item posted in their ad. No point in requesting refund as I will get the runaround. I was looking for a gift, and l would be embarrassed to give this to anyone. Going straight to Goodwill donation.
This is a SCAM, they do not send you quilted laundry hampers. The designs are stamped on the canvas of the hamper. There is NO quilting. They are from Hong Kong and the shipping will cost you more than you paid for the item to return it. If you think you are ordering a quilted hamper, you're not. It is a SCAM.
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